7 Customer Support Agent German jobs

Ready to leave your mark on the future of finance? Join an innovative team that is changing the financial industry by creating new solutions for millions of people around the world. At NAGA, we are revolutionizing finance by making trading and investing accessible to everyone with advanced tools that give power to all. At NAGA you are joining more than just a fintech company. You become part of a vibrant, diverse community of visionaries and problem-solvers fueled by curiosity and collaboration. Here, your influence goes beyond existing products – you are actively shaping the future of finance. We have a start-up DNA and a corporate mindset. This means we are fast and flexible, like a start-up, but we are also committed to helping our people develop and thrive within our company. Thus, if you love a challenge, are passionate about making an impact and ready to grow alongside a dynamic, forward-thinking team, this is where you belong. Challenge yourself. Challenge the...

Customer Support Agent — German Market Location: On-site in our vibrant Barcelona HQ At SumUp , we’re on a mission to empower small businesses around the world — helping them get paid, run their business, and thrive. We believe that everyone should be able to build a business they love, and we’re creating simple, intuitive tools that make that possible. As part of our international Customer Support Team , you’ll be the voice of SumUp for our German speaking merchants , helping entrepreneurs solve problems, grow their businesses, and make their lives a little easier every day. This is more than a support role — it’s an opportunity to make a real impact , develop your skills in fintech and customer experience , and grow within one of Europe’s most dynamic tech companies. ? What You’ll Do Be the first point of contact for our German merchants — helping them succeed with empathy, patience, and a problem-solving mindset. Manage, prioritize, and resolve customer...

About The Opportunity As a Lifecycle Manager, you will take ownership of the lifecycle communication strategy for a core domain within our Lifecycle team. In this role, you will bridge customer insight and business growth by translating analytics into impactful customer journeys, optimising customer Lifetime Value (LTV), and accelerating Primary Account adoption. Partnering closely with Product Marketing and leveraging modern automation, predictive models, and emerging AI tools, you will lead high-impact campaigns while maintaining operational excellence and regulatory compliance. In This Role, You Will Own and evolve the lifecycle communication strategy within your focus domain to drive user engagement, activation, and long-term retention. Collaborate closely with Analytics teams to decode customer behaviour, extract actionable conclusions, and transform insights into effective campaign strategies. Partner with Product Marketing to translate complex product features and...

We’re looking for a Principal Product Manager to shape how AI creates real value for our customers and for Spendesk, working across squads rather than inside a single one. You’ll join the AI & Data Products squad, which builds AI features and agents that make Spendesk smarter, faster, and more reliable. Its ambition is a step-change in leverage for our customers and teams, shipped pragmatically and judged on adoption and outcomes. This is a senior individual contributor role. You won’t rely on formal authority or direct reports. Instead, you’ll raise the quality of product decisions across multiple areas through strategy, systems thinking, evidence, and influence. What You'll Do Define durable AI product direction across several product areas, connecting customer problems, company priorities, technical reality, and commercial opportunity. Identify consequential problems that aren’t visible from a single squad, and frame them into focused, evidence-backed bets....

About Tide At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide Facts Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a...

About The Opportunity The Virtual Assistant team is on a mission to redefine how N26 customers interact with their bank. We believe the future of banking is conversational, and we are currently making a strategic investment in Generative AI to rethink our entire ecosystem. We aren’t just looking for someone to maintain chatbots; we want a Mid-Level AI Engineer who is ready to build the next generation of intelligent, multi-channel experiences. As part of this team, you’ll help us bridge the gap between complex banking needs and seamless, human-like automation. If you’re passionate about moving beyond traditional flows and into the world of LLMs, RAG, and truly autonomous agents, we want to talk to you. Your core mission is delivery, optimized for velocity and reliability: taking proven AI/ML models, LLM prototypes, and intelligent agents and integrating them directly into our product infrastructure. You will be obsessed with scalability,...

About Finom Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform. We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe. Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands,...