14 Customer Operations jobs in Warsaw

XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you. We are a certified Great Place to Work company. Responsibilities Who is the Product Manager at XTB? You are responsible for the shape of the product: the vision for the future and the selection of KPIs that correspond to the KPIs of the area and the company. Key Responsibilities: Building a development strategy for the accounting system through close cooperation...

We are building XTB – a global investment company offering innovative technological solutions that allow our clients to effectively manage their finances in multiple ways. All of this within a single, intuitive XTB app already used by over one million users worldwide! We are a certified Great Place to Work company. Who is a Product Manager at XTB? You are responsible for shaping the product: defining the future vision and selecting KPIs that align with the area and company goals. The client is your top priority - you validate your intuition through research and monitor customer satisfaction. You operationalize the product vision: you translate the vision into concrete steps and tasks for the development team. You manage collaboration with stakeholders such as the legal department, risk department, marketing, and technical departments supporting product development: you coordinate actions to ensure a successful product launch. You partner with the Engineering Team...

About PayU PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. Join our team and take ownership of a product area within the card payments domain. You’ll make impactful product decisions, balance business and stakeholder needs, and drive business outcomes. Interested? Read on and apply! Responsibilities & Key Activities Define the long-term vision for the product and establish a roadmap to achieve it, Conduct market research to understand customer needs, industry trends, and competitive landscape, Use market...

XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you. We are a certified Great Place to Work company. We are seeking a Senior Site Reliability Engineer to define and drive the reliability of XTB systems at the scale of millions of clients. In this role, you will strengthen SRE practices and shape the resilience of our entire technology stack through high-impact observability, ensuring our systems remain robust and scalable....

XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you. We are a certified Great Place to Work company. We are looking for a Senior Full Stack Developer (70% Java - 30% Angular) to join the Customer Care team and help build the ecosystem of applications supporting XTB's client service operations. You will design and develop both backend microservices and user interfaces - from solution design through to production deployment....

Technology is our how. And people are our why. At Endava, we harness technology to drive meaningful change. By combining AI-native engineering, deep industry expertise and a people-centric mindset, we partner with leading organisations to solve complex business challenges and create digital products and platforms that make a lasting impact. From strategy and design to engineering and operations, we help our customers accelerate innovation and transform their businesses. Join us and be part of a global team delivering work that matters. Job Description As part of Endava's strategic partnership with WTW, who provide data-driven, insight-led solutions in the areas of people, risk and capital, we're building dedicated software engineering teams to support WTW's Insurance Consulting and Technology Division. WTW's Insurance Consulting and Technology business is a global leader in P&C, Life and Health insurance software and advisory services, with over 1,700 colleagues...

Technology is our how. And people are our why. At Endava, we harness technology to drive meaningful change. By combining AI-native engineering, deep industry expertise and a people-centric mindset, we partner with leading organisations to solve complex business challenges and create digital products and platforms that make a lasting impact. From strategy and design to engineering and operations, we help our customers accelerate innovation and transform their businesses. Join us and be part of a global team delivering work that matters. Job Description As part of Endava's strategic partnership with WTW, who provide data-driven, insight-led solutions in the areas of people, risk and capital, we're building dedicated software engineering teams to support WTW's Insurance Consulting and Technology Division. WTW's Insurance Consulting and Technology business is a global leader in P&C, Life and Health insurance software and advisory services, with over 1,700 colleagues...

Who We Are Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. The opportunity We are looking for a Product Manager to own the first-party data products that enable Risk Technology. This role sits at the intersection of business, data and technology and is accountable for ensuring that trusted, usable and well-controlled data flows from multiple source systems through the central data lake into risk platforms and processes. You will maintain an end-to-end view across domains, dependencies and delivery activities, bringing together data owners, engineering teams,...

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description As part of Endava's strategic partnership with WTW, who provide data-driven, insight-led solutions in the areas of people, risk and capital, we're building dedicated software engineering teams to support WTW's Insurance Consulting and Technology Division. WTW's Insurance Consulting and Technology business is a global leader in P&C, Life and Health insurance software and advisory services, with over 1,700 colleagues across 35 markets. More than 1,000 insurers...

XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you. We are a certified Great Place to Work company. We are looking for an AI Engineer with a passion for building production-grade GenAI systems. In this role, you will work closely with Engineers and the PdMs to implement, deploy, and scale advanced LLM and agentic solutions. This is an opportunity for an engineer who values engineering excellence and wants to see their...

Fancy helping to shape the future of FinTech? We have always been innovators. In 1996 we were the first company to share exchange rate information, free of charge on the internet. Today, we are a world leading online trading group. Join us to: Help build the future of online trading Be part of a culture driven by integrity and global impact Become part of an award-winning company - check out our full list of awards here We are only as good as our people. Luckily, our people are the best. Join us! How do we work? As a member of the Platform Engineering team at OANDA, you are responsible for providing the infrastructure to efficiently and reliably serve our applications to OANDA customers. You will manage the underlying hardware and operating systems to deliver a high-availability, fault-tolerant global platform spanning on-premise and cloud environments. In addition, you will provide a platform for application delivery based on modern orchestration and...

Fancy helping to shape the future of FinTech? We have always been innovators. In 1996 we were the first company to share exchange rate information, free of charge on the internet. Today, we are a world leading online trading group. Join us to: Help build the future of online trading Be part of a culture driven by integrity and global impact Become part of an award-winning company - check out our full list of awards here We are only as good as our people. Luckily, our people are the best. Join us! How do we work? As a member of the Platform Engineering team at OANDA, you are responsible for providing the infrastructure to efficiently and reliably serve our applications to OANDA customers. You will manage the underlying hardware and operating systems to deliver a high-availability, fault-tolerant global platform spanning on-premise and cloud environments. In addition, you will provide a platform for application delivery based on modern orchestration and automation...

We’re hiring an Machine Learning Engineer to own the reliability, scalability, and operational integrity of our machine-learning systems in research & production. This role sits at the intersection of data engineering and ML infrastructure: you’ll design and operate data pipelines that feed models, and you’ll build the tooling that trains, deploys, monitors, and retrains them. You’ll work closely with research engineers and product teams, taking models from experimentation to production-grade systems with clear SLAs, reproducibility guarantees, and observable behaviour. This is not a research role; it is a hands-on engineering role focused on making ML systems work reliably at scale. What You’ll Work On Build and operate ML lifecycle infrastructure, including model packaging, deployment, versioning, rollback, and CI/CD. Implement model monitoring, experiment tracking, and reproducibility. Build and maintain reliable batch and near-real-time data and feature pipelines,...

XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you. We are a certified Great Place to Work company. We are looking for a candidate for the position of Android Developer to join the team developing the flagship mobile application for XTB customers. In this role, you will be responsible for developing key application functionalities, with a focus on performance, code quality, and UX best practices. Your responsibilities...