14 technical support engineer jobs

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Job Description We are looking for a Software Engineer to join our development team and contribute to the development of scalable backend and frontend services. You will support core platform functionality across team-owned services, working with technologies including Python, Java, and React . You will help build reliable APIs, reusable components, service integrations, and user-facing features while contributing to CI/CD practices, code quality, system stability, and continuous improvement. You will report to Senior Software Team Manager. What You'll Do Develop...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Responsibilities: Design, implement, and maintain automation rules, workflows, and routing logic to improve first response times, reduce manual ticket handling, and maintain CSAT above established benchmarks Conduct regular audits of existing automations to identify bottlenecks, false positives, ticket leakage, and incorrect routing Improve automation performance to increase agent efficiency and ensure tickets are handled accurately Develop rules based and dynamic routing to assign tickets according to language, product expertise, client tier, ticket content, client attributes, and real time agent capacity Configure and maintain Zendesk ticket...

Join the best bank to work for in Bulgaria* Who we are: Do you want to join a well-established bank with a start-up culture? No, we’re not joking! We, at tbi, have been one of the most profitable banks for years and we are growing at a fast pace. We’re a bank with a long history of success that operates as a start-up, always on the lookout for new opportunities to grow our business. How do we do that? It’s all about our people - brave , passionate and caring people who don’t just want to follow the same path, but to transform tbi into a mobile-first, state-of-the-art lifestyle ecosystem. Our colleagues love working here - 70% of them would recommend tbi as an employer to their friends and family. Do you want to play a key role in our unique success story? We are looking for a strong, hands-on DevSecOps / Application Security Engineer to join our Information Security team. In this role you will embed security across the software...

emerchantpay is a leading global payment service provider and acquirer for online, mobile, in-store and over the phone payments. Our global payments solution is available through a simple integration, offering a diverse range of features, including global acquiring, global and local payment methods, advanced fraud management and performance optimisation. We empower businesses to design seamless and engaging payment experiences for their consumers. We are looking for a Senior AI Engineer to join our AI Engineering team and help design, build, and roll out production-grade AI solutions, with a strong focus on AI engineering, AI agents, agentic workflows, machine learning, GenAI, and LLM-based applications . This is a senior individual contributor role within the AI Engineering team. The Senior AI Engineer will work closely with the AI Tech Lead , engineering teams, product stakeholders, data teams, cloud/platform teams, and security teams to deliver reliable AI capabilities...

We are a leading trading platform that is expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. We are currently growing our Backend Team and looking for great Engineers with an interest in trading to join us! Our Engineering team plays a pivotal role in ensuring the robustness, speed, and security of our product. Dedicated to enhancing performance, providing a best-in-class user experience, ensuring compliance, and safeguarding data, the team's efforts directly impact our ability to offer clients a seamless and secure trading journey. We believe great engineering talent not only delivers excellent code, but also lives our values. We are looking for someone who is eager to go fast , willing to innovate and grow , who knows how to listen, respect and...

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Job Description Our Experian Software Solution's Analytics Services Team supports advanced analytic and generative AI products for decisioning, analytics, fraud, and identity globally. As a Machine Learning Engineer , you will design, build, and deploy cutting‑edge machine learning and generative AI solutions at scale. You will combine deep data science expertise with ML engineering and data engineering capabilities to deliver production‑ready models, prototypes, and platform capabilities. You will also partner with cross‑functional teams to support new global product...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Our Engineering team plays a pivotal role in ensuring the robustness, speed, and security of our Product. Dedicated to enhancing performance, providing a best-in-class user experience, ensuring compliance, and safeguarding data, the team’s efforts directly impact our ability to offer clients a seamless and secure trading journey. We are seeking a skilled Frontend Software Engineer whose ambitions match ours: to skyrocket technical skills to architect-level mastery. At capital.com, you’ll have the unique opportunity to grow your technological understanding and expertise, focusing on areas that make us industry leaders: performance, launch...

emerchantpay is a leading global payment service provider and acquirer for online, mobile, in-store and over the phone payments. Our global payments solution is available through a simple integration, offering a diverse range of features, including global acquiring, global and local payment methods, advanced fraud management and performance optimisation. We empower businesses to design seamless and engaging payment experiences for their consumers. We are looking for a Senior AI Engineer to join our AI Engineering team and help design, build, and roll out production-grade AI solutions, with a strong focus on AI engineering, AI agents, agentic workflows, machine learning, GenAI, and LLM-based applications . This is a senior individual contributor role within the AI Engineering team. The Senior AI Engineer will work closely with the AI Tech Lead , engineering teams, product stakeholders, data teams, cloud/platform teams, and security teams to deliver reliable AI capabilities...

What’s in it for you? You’ll join a highly collaborative environment where innovation, ownership, and continuous learning are at the core of how we work. At MetLife, you’ll be empowered to deepen your expertise while contributing to the evolution of modern production management practices, including DevOps, automation, and AI-driven solutions. This role offers the opportunity to make a tangible impact—enhancing the resilience, performance, and security of critical platforms that support our business. Position objective: The Production Management Engineer (PME) ensures the reliability, performance, and stability of critical production platforms by combining production support with modern DevOps, observability, and automation practices. The role focuses on transitioning from reactive incident handling to proactive reliability improvement , leveraging monitoring, automation, and AI-enabled tools. In addition, the PME supports day-to-day operations and requires a solid...

At Crypto.com, our dedication to user security is led by our highly experienced Security Team. Comprising an international roster of seasoned cybersecurity experts, our team leads the company's Security, Privacy, and Security Compliance endeavors. The team includes holders of international patents for technologies integrated in our security architecture. Under the stewardship of a distinguished CISO recognized by the Forbes Technology Council and among the Global Top 100 CISOs, our team has consistently championed industry standards, acquiring certifications like ISO27001, ISO27701, ISO22301, PCI:DSS 3.2.1 (Level 1), NIST Tier 4, and SOC 2 Type II, in addition to the MPI License from Singapore MAS. Our Chief Information Security Officer reports directly to the CEO, underscoring the prioritization of security in our organization's hierarchy. Our Security Team not only places great emphasis on credentials and expertise but also deeply values hands-on experience, rapid...

The   S hared Platforms & Integration ( SPI )   Senior  Product Manager  ( Data and  AI )  is collaborative and strategic  and  dedicated to developing and executing both long-term vision and strategic plans for SPI  sales focused   products , harnessing  services  data  and AI  technology  to drive pipeline and sales . Working closely with  COEs,  SPI  Leadership  and Platform teams,  this role ensures product direction aligns with  S oftwareOne ( SWO )   goals and delivers maximum value to the organisation. The  Senior  Product Manager acts as a subject matter expert ;  maintaining  knowledge of relevant  industry trends,  competitors  and  best practice  to   ensure products become  valuable business assets and contribute to  the company’s  overall success.   Key Responsibilities   Drive strategic collaboration with  CoEs  and Sales Teams,  influencing joint roadmaps and ensuring alignment with...

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow. Meet Nuvei , Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modular, flexible, and scalable technology enables leading companies to accept next-generation payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally through one integration. At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey! The Role The...

emerchantpay is a leading global payment service provider and acquirer for online, mobile, in-store and over the phone payments. Our global payments solution is available through a simple integration, offering a diverse range of features, including global acquiring, global and local payment methods, advanced fraud management and performance optimisation. We empower businesses to design seamless and engaging payment experiences for their consumers. We are looking for an outstanding Data Analytics Team Lead who is passionate about data-driven decision making, is detail-oriented, self-starter, smart, efficient, and driven to help our business succeed. Knowledge, experience, and desire to lead and work with analytical tools and AWS cloud technologies is a necessity. Responsibilities: • Lead and mentor the Data Analytics team by overseeing day-to-day activities, setting goals, and performing reviews; • Interface with the Senior Management Team and other senior leadership to...

SumUp helps businesses get paid effortlessly, process orders fast, sell online instantly, and manage money smarter. We build the tools that let merchants thrive and deliver outstanding customer experiences. But we don’t just simplify transactions — we’re reshaping the future of fintech. Sofia has been the heart of SumUp’s payments platform since day one. For over a decade, our Payments Tribe — made up of cross-functional, autonomous squads — has powered secure, scalable payment processing for card-present and card-not-present (CNP) transactions in 36+ markets, helping millions of merchants grow, get paid, and thrive. We’re looking for an Engineering Manager to lead and grow a team of talented engineers within our Payments domain, which is SumUp’s foundational product, underpinning everything else we do. You’ll collaborate closely with Product and Business partners to scale the backend systems behind SumUp’s global payments engine - securely processing millions of transactions...