5 Customer Operations jobs

Electrum Is a Next-generation Payment Software Technology Company. Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily. At Electrum, we are grounded in impact - designing solutions that matter, acting with urgency, and continuously learning as we scale. We believe in creating together - working side by side with our clients and teams to build meaningful, lasting solutions. We prioritise making it safe - encouraging open communication, smart risk-taking, and trust so that creativity and alignment thrive. And we back empowered strong teams - hiring brilliant people, collaborating hard, and holding each other to high standards while leading with empathy and kindness. When you join the Electrum team, you'll get to: Be part...

Why Verifone For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is...

Why Verifone For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is...

Job Purpose To both execute on and oversee multiple complex data initiatives, ensuring that relevant, high-quality data is available in a timely manner for various analytical processes. A key aspect of this role is the ability to understand and translate business requirements into high value insightful data solutions, perform impact analysis to assess scope and budgeting implications, and engage effectively with key stakeholders across the bank. The Senior Data Analytics Engineer must be adept at navigating the bank’s systems and data landscape, ensuring alignment between data initiatives and business objectives. The senior Data Analytics Engineer is responsible for optimizing the data engineering analysis process, mentoring junior and intermediate analysts, conducting performance reviews, and supporting professional development. Analytics Engineering Alignment Navigating the bank’s systems and data landscape, ensuring alignment between data initiatives and business...

Job Purpose We are seeking a Senior AI engineering specialist with deep expertise in designing and scaling hyperscale cloud systems and advanced AI platforms. This role requires a strong foundation in distributed systems, machine learning, statistics, and big data ecosystems, combined with hands-on experience across modern AI frameworks and programming languages. The successful candidate will play a critical role in architecting, deploying, and optimising AI systems powered by both small language models (SLMs) and large language models (LLMs), ensuring the right models and infrastructure are applied to each use case for optimal performance, scalability, and cost efficiency. Job Responsibilities Design and implement scalable AI systems leveraging SLMs and LLMs embedding responsible AI. Select appropriate models based on use case, performance, and cost constraints, optimising value versus investment (FinOps for AI). Develop end-to-end architectures from data...