4 Customer Operations jobs

About Capco Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. We Are Experts in capital markets, banking and payments and wealth and asset management Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focus on maintaining our nimble, agile and entrepreneurial culture The Role Capco is seeking an experienced Genesys Solution Architect to lead the architecture, design, and implementation of Genesys Cloud CX solutions within a complex banking environment. Acting as the primary technical authority for Genesys-related solution decisions, you will work closely with business stakeholders, engineering teams, and client leadership to deliver innovative customer experience...

Want to join Azqore, named "Best Core-Banking Platform" 2024? A subsidiary of Indosuez Wealth Management , the wealth management arm of the Crédit Agricole Group , Azqore is an international company specializing in Information Systems outsourcing and Banking Operations Processing for private banking players . We provide our customers with an Integrated Information System (S2i), and a full range of digital banking products and services . We also handle our customers' back office operations from our hubs, in Switzerland, Singapore and Portugal . By 2020, Azqore will have 200 billion (CHF) in assets under management, represented by some thirty banks. In our IT Infrastructure Department, we are looking for a Senior NAS Engineer , a motivated and detail-oriented person to join our team. ? The team The position is to be filled at our Lausanne premises. This position will be part of the Storage & NAS team of 4 employees. You will also liaise with the technical...

Do you want to be the founding engineer who sets the technical bar for CoCounsel Legal on mobile? Are you the kind of engineer who is as comfortable making architecture decisions as writing production code — and who gets energy from building something brand new? If so, this role is built for you. As Lead Software Engineer for the CoCounsel Legal Mobile App, you will be the technical anchor of a new mobile engineering team — setting the foundation for how CoCounsel Legal is experienced on iOS and Android. You will drive architecture decisions, establish engineering standards, mentor engineers on the team, and personally contribute to delivering the product, working closely with the Engineering Manager and Product to shape what gets built. About The Role In this opportunity as Lead Software Engineer CoCounsel Legal Mobile App, you will: Establish the technical foundation of the CoCounsel Legal mobile app, making early architecture decisions on platform...

Principal Software Engineer – CoCounsel CoCounsel is our most advanced AI offering to date – combining generative and agentic AI capabilities to help legal professionals move beyond prompting and start delegating. As a Principal Software Engineer, you will set the technical direction for the backend, AI orchestration, and identity systems that turn frontier models into reliable, secure, production-grade workflows that attorneys, in-house legal departments, and government agencies trust on real client matters every day. This role sits at the heart of the CoCounsel Legal engineering organization, partnering closely with AI/ML engineers, researchers, product, and our identity and platform teams to deliver world-class legal content and AI experiences at scale. About The Role In this opportunity as a Principal Engineer, you will: Own identity and trust at the core: Set the direction for how users, agents, and services authenticate and authorize across...