133 Client Service Manager jobs

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. Founding Staff Engineer (Web Platform) Valencia Office - Hybrid: 4 days in the office, 1 day working from home Build the banking experience the world's businesses deserve. Ebury is a global fintech, headquartered in London. We help businesses move money across borders — FX, payments, and lending — in 140+ currencies, sending payments to 160+ countries across 30+ regulated markets, delivered by 2,000+ experts in 40+ offices worldwide and backed by the stability of majority-owner Santander. That's a bank's...

Department: Technology Location: London Description Overview of the role This role leads the Banking and FX tribe, which owns payment processing, FX pricing and trading, the ledger, reconciliation, bank integrations, FIX engine connectivity, payment compliance, and the client portal. You will manage six to eight engineers and own the tribe's delivery and OKRs. You'd work with product, design and stakeholders across the business to turn client problems into things we actually ship and support. This is not a fully hands-on role, but you need to be technical enough to help your team when they need it, review code, and break the tie when a decision has to be made. Key Responsibilities Own delivery and OKRs for the tribe. Forecast it, sequence it, and say early when something is slipping. Work with product, design and stakeholders to turn client problems into shipped software. Push past the first solution someone offers to the problem underneath it. Take the...

Company Description We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.  We’re driven by our Group purpose, to power people and possibilities. Job Description What you'll do: You'll be responsible for the coordination and...

Who We Are PAYONE is a joint venture between Worldline and the DSV Group (Deutscher Sparkassenverlag) and one of the leading payment service providers in Germany and Austria. With more than 260,000 customers and six billion transactions processed per year, we enable merchants and service providers – whether in-store, mobile or online – to meet the demands of cashless payments through fast, simple and reliable digital processes. We offer tailored solutions for companies of all sizes and industries, designed in line with the highest security standards. The opportunity Within the Digital Services division of equensWorldline, the Trading & Financial Information (TFI) department is involved in the design, development, and hosting of transactional applications that demand high performance and reliability for our clients in the financial markets, banking, and insurance sectors. Within the TFI department, you will be integrated into the team responsible for...

Join us as a Payments Product Manager within our Transaction Banking (Global Transaction Banking) team, where you will support the development and delivery of Euro Clearing and payments solutions for Financial Institutions and FinTech clients. You will act as a trusted partner to the Product Lead, contributing to product strategy, delivery and stakeholder engagement across the end-to-end product lifecycle. You will play a key role in ensuring product initiatives are aligned to client needs, regulatory expectations and commercial objectives. Operating within a fast-paced and collaborative environment, you will contribute to the delivery of product workstreams, working closely with Technology, Operations and Control functions. You will translate business requirements into structured outputs, contribute to product roadmaps and support commercial analysis, while maintaining a clear focus on governance and risk. This role offers an opportunity to deepen expertise in payments and...

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. Team The Platform Technologies group in the Global DEV department drives the evolution of the MX.3 technical capabilities aligned with market standards and customers' expectations.  It’s an end-to-end organization that aims to address the technical and technological challenges of the MX.3 platform. To answer the different platform wide challenges, the group is organized into domains that are composed of developers, product...

Overview Connecting clients to markets – and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Responsibilities Position Purpose: The Technical Product Manager for the Market Intelligence & Analytics Data Platform is responsible for defining and driving platform capabilities that support data-driven insights across the trading platform. This role focuses on enabling timely,...

The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress - for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. You'll find our  700+ team across 12 regions and 9 time zones. Product and team context This role sits on the  Pepperstone Trading App  engineering thread within  Trading Experience (TREX) . Related capabilities in the wider group include Mobile Platform, integrations (connectors), and the trading platform (Centrum). Department shape includes Mobile Platform plus Trading Experience teams (e.g. TREX-EVO, TREX-NOVA); exact team assignment and names are confirmed with your...

Job Summary: Implementation Analysts are responsible for aiding the onboarding process for new clients onto the company's SaaS platform and service model. They collaborate with both clients and various Clearwater teams to assess requirements and customize solutions. These solutions are tailored to fulfill the client's accounting, compliance monitoring, performance measurement, risk analysis, and reporting necessities. Responsibilities: Demonstrates a deep understanding of Clearwater's core value proposition and effectively communicates its value to clients. Takes charge of the onboarding process for clients onto Clearwater's platform. Conducts comprehensive training sessions for Clearwater's clients, ensuring they become proficient in using the Clearwater platform. Communicates project status, issues, and risks in an effective and transparent manner. Skillfully troubleshoots and resolves customer issues that may arise during the implementation phase. Manages...

The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress - for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. You'll find our  700+ team across 12 regions and 9 time zones. The Role The Engineering Manager leads multiple cross-functional engineering teams responsible for the development, performance and ongoing operation of Pepperstone's core trading platform, including the Order Management System (OMS), trading integrations and platform services. This role is accountable for translating the Trading Platform vision and roadmap into high-quality engineering outcomes, while ensuring the platform is...

Fancy helping to shape the future of FinTech? We’ve always been innovators. In 1996 we were the first company to share exchange rate information, free of charge on the internet. Today, we’re a world leading online trading group. Join us to: Help build the future of online trading. Be part of a culture driven by integrity, and global impact. Become part of an award-winning* company. We are only as good as our people. Luckily, our people are the best. Join us! *You can check out our full list of awards here . How do we work? This is a senior leadership role reporting to the CTO, working in close partnership with the heads of product, infrastructure, data, and security. You'll be responsible for the overall health, productivity, and direction of an ~80-person engineering department spanning multiple product areas. We work in a hybrid model from our offices in Krakow or Warsaw. Travel to build relationships with engineering teams and stakeholders in-person further...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. Engineering Manager - Founding Team (Ebury Web Platform) Valencia Office - Hybrid: 4 days in the office, 1 day working from home Build The Banking Experience The World's Businesses Deserve Ebury is a global fintech, headquartered in London. We help businesses move money across borders — FX, payments, and lending — in 140+ currencies, sending payments to 160+ countries across 30+ regulated markets, delivered by 2,000+ experts in 40+ offices worldwide and backed by the stability of majority-owner Santander....

Nexpay is one of the fastest-growing fintech companies in the Baltics providing banking services for digital businesses. Since 2017 we have opened more than 600 business accounts and our clients have transacted more than €7bn. With offices in Riga and Vilnius, the team is rapidly growing and we are looking for an experienced Product Owner to join our team in Riga. Working here, you will be part of a dynamic mix of people with different backgrounds, skills, experiences, and passionate minds. As the Product Owner in this role, you will be responsible for: Research & Discovery Conduct ongoing market and competitor research to identify trends and opportunities for product development Create and manage the product roadmap, ensuring it remains aligned with the company's strategic goals Leverage internal performance data and analytics to inform product decisions and identify areas for improvement Planning, Prioritization, and Execution...

Meet Nuvei , Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modular, flexible, and scalable technology enables leading companies to accept next-generation payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally through one integration. About The Position Nuvei's Solution team includes Solution Engineers who act as a technical and payment product consultant to potential partnership or strategic clients. A solution engineer will architect client or a partner platform with Nuvei payment services to apply both client business demands and Nuvei best practices. In addition, Solution Engineer is the technical leader for new...

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old Technical Manager is one of the most critical foundational hires on our team. You'll own the non-AI core of the platform - the workflow orchestration engine, data processing layer, API services, and the infrastructure that makes everything reliable at scale. You'll lead and grow the platform engineering team, set technical standards, and define the architecture that underpins how financial services firms create and execute their data integrations and transformations. This is a player-coach role....

About The Job Are you interested in helping shape and strengthen AI capabilities within a global financial organisation? As an AI Capability Engineer, you will work with Saxo’s Engagement Brain — an AI driven engine for personalised, scalable client engagement. You will turn data and AI into tangible tools that our Relationship Managers and Client Service teams will rely on. In this role, you will make an impact and contribute to one of Saxo’s most significant client-facing transformations. This position is located at Saxo’s Headquarters in Hellerup and is within the Client Experience team. This role reports directly to the Executive Director of Client Experience. As an AI Capability Engineer, you will collaborate with Relationship Managers, Client Service Leads, and Journey Owners, to translate user feedback into product improvements. Saxo's central Data Platform team will support you on performance, governance, and shared infrastructure. You will own...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. Associate Product Manager — Service (Client Operations) Ebury Malaga Office - Hybrid: 4 days in the office, 1 day working from home per week Do you want to own a product at the centre of how Ebury serves its clients - and shape how it connects to everything around it? Do you look at a manual process and immediately picture how it could be automated? If you are result oriented, a problem solver hungry to learn more, then Ebury is the place for you! We are seeking an Associate Product Manager to own the...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. Senior Software Engineer - Founding Team (Ebury Web Platform) Valencia Office - Hybrid: 4 days in the office, 1 day working from home Build the banking experience the world's businesses deserve Ebury is a global fintech, headquartered in London. We help businesses move money across borders — FX, payments, and lending — in 140+ currencies , sending payments to 160+ countries across 30+ regulated markets , delivered by 2,000+ experts in 40+ offices worldwide and backed by the stability of...

XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you. We are a certified Great Place to Work company. Responsibilities Who is the Product Manager at XTB? You are responsible for the shape of the product: the vision for the future and the selection of KPIs that correspond to the KPIs of the area and the company. Key Responsibilities: Building a development strategy for the accounting system through close cooperation...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. Founding Staff Engineer (Web Platform) Valencia Office - Hybrid: 4 days in the office, 1 day working from home Build the banking experience the world's businesses deserve. Ebury is a global fintech, headquartered in London. We help businesses move money across borders — FX, payments, and lending — in 140+ currencies, sending payments to 160+ countries across 30+ regulated markets, delivered by 2,000+ experts in 40+ offices worldwide and backed by the stability of majority-owner...