68 Consumer Operations jobs

In this role, you'll act as a Senior Product Manager on the Melio.com team. You will drive the product development lifecycle from research to launch, using your storytelling and collaboration skills to define and deliver innovative payment solutions that delight our users. Qualifications 5+ years of experience as a Product Manager of B2B products for large companies and enterprises You’ve worked on complex integration projects with large customers and/or companies. You’re a storyteller that can articulate problems into stories that people want to care about. And you can write it all down clearly so that R&D can get on the same page. You can drive collaboration across multiple disciplines - data, marketing, operations, business development, and sales. You help give everyone a voice, you’re the conductor, not the lead singer, softly leading without forced authority is key. You articulate clearly, having honed excellent interpersonal and communication skills. Not just...

Leanpay is an 10-year-old Fintech product company , fulfilling a mission to enable consumers to pay for any product or service in installments in any shop and in any channel with only a few clicks. Leanpay assures immediate response, no worries about paperwork, no waiting or separate trips to the bank, and no need for a credit card or other financial product onboarding. Buy Now Pay Later (“BNPL”) and digital Point-of-sale Finance (“dPOSF”) are the hottest trends in Fintech and Leanpay is working hard to be at the forefront of that trend in Central and South-eastern Europe. Currently, Leanpay is a dPOSF leader in Slovenia and based on a successful Series A funding round, in 2022 Leanpay continued its internationalization and growth into Romania . A great milestone was achieved this 2024 year when Leanpay secured €10M in Series B Funding . It will enable us to solidify our market leadership in Slovenia, scale our operations in Romania and Hungary, continue to roll out...

About IG Group IG Group is a FTSE 100 fintech operating across five continents, serving over 1.4m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Responsibilities: Design, implement, and maintain automation rules, workflows, and routing logic to improve first response times, reduce manual ticket handling, and maintain CSAT above established benchmarks Conduct regular audits of existing automations to identify bottlenecks, false positives, ticket leakage, and incorrect routing Improve automation performance to increase agent efficiency and ensure tickets are handled accurately Develop rules based and dynamic routing to assign tickets according to language, product expertise, client tier, ticket content, client attributes, and real time agent capacity Configure and maintain Zendesk ticket...

About Us Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance . That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of. What You'll Be Doing As our Product Manager - Payments, you'll take full ownership of Consumer Payments within the Features & Payment domain — spanning debit cards, SEPA Credit Transfers, QR payments, and more — building and...

About Us Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance . That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of. What You'll Be Doing As our Senior Product Manager - Payments, you'll take full ownership of Consumer Payments within the Features & Payment domain — spanning debit cards, SEPA Credit Transfers, QR payments, and more —...

About IG Group IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part of our...

Description About Xe Xe is a cross-border payments platform. We help SMEs and consumers in the US, UK, Canada, Australia, and New Zealand collect, convert, hold, and send money across markets. Each year, over 300 million people use Xe for currency information and over 350,000 use us to send money overseas. Today, we're rebuilding the platform layer behind cross-border payments for corporate and consumer clients. We're small enough that your code ships fast and your decisions matter, and Euronet Worldwide (Nasdaq: EEFT) backs us so the problems stay real-scale. About This Role We're hiring a senior back-end engineer who owns real problems end-to-end and shapes how the team builds, from API design and data modeling through to service implementation, production reliability, and launch. You already use AI as part of how you think, build, test, and ship. You'll write code that moves money in production, design and modernize the backend services the platform runs on, and lead...

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role The Product team shapes the experiences that power Revolut. They turn complex...

What you'll be doing We have an exciting opportunity for a Product Manager to join our Credit Cards Product Development team, supporting the continued growth and evolution of our Instalments proposition.   The team is responsible for designing and delivering customer‑centric credit card products and features, with end‑to‑end accountability for customer outcomes, commercial performance and delivery. Within this role, you'll focus specifically on the development, launch and optimisation of instalments features that help customers better manage their spending and repayments.   You'll take ownership of discrete initiatives within the instalments product roadmap. You'll work closely with Platform and Engineering teams, Everyday Banking and other Credit Card product teams to take ideas from concept through to scalable, compliant delivery.   You'll help shape how instalments are designed, positioned and delivered, balancing customer value, commercial...

About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: One of the UK’s newest unicorns with a team of just over 700 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance . We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful...

Summary The Senior Product Manager – Consumer Products is responsible for the end to end product development, delivery, and continuous enhancement of consumer financial products, including credit cards, loans, instalment plans, balance transfers, top ups, and related value added services. The role will lead product strategy, market research, proposition development, product launches, portfolio management, and continuous improvement. Working closely with Risk, Technology, Operations, Finance, Marketing, Compliance, and other stakeholders, the role will ensure products are commercially viable, customer focused, digitally enabled, and aligned with Finance House’s strategic and regulatory objectives. Major Responsibilities Product Strategy & Portfolio Management Develop and execute product strategies and propositions for assigned consumer products, including cards, loans, instalment plans, balance transfers, and related services. Own the end to end product...

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com ! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram...

About IG Group IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part of our...

About IG Group IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part of our...

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Job Description Experian Consumer Services helps millions of UK consumers understand and improve their financial lives. Credit scores, subscriptions, and marketplace products are the core of what we do today. New Growth exists to build what comes next: new revenue streams and propositions that turn ECS from a credit-score app into a broader financial wellbeing platform. We're looking for a Product Manager – New Bets to be part of that mission. You will report to the Head of Product, New Growth, you will be shaping the strategy, running experiments, and shipping the...

About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: One of the UK’s newest unicorns with a team of just over 700 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance . We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Join us if you want to Take ownership across a...

Anyfin is building the next generation of consumer finance. We’re profitable, scaling quickly and now operating with a banking license which opens up a lot of technical complexity. We’re looking for a senior cloud engineer who enjoys moving fast, taking real ownership and building systems that actually have an impact. If that sounds like your kind of environment, keep reading. Because honestly, it’s not a role for everyone. Small team, high responsibility We hire carefully. We’re not a company that grows by adding headcount everywhere, we grow by keeping the bar high and building a team where every person matters. This isn’t a place where you disappear into a big org. If you join, you’ll have real influence on what we build and how we build it. What You’ll Do Designing, deploying and operating cloud infrastructure and services on GCP to support scalable and reliable systems. Building, optimizing and scaling backend systems with a cloud-first mindset, using Node.js and...