162 Customer Success Manager jobs

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com. This role will require being full-time onsite at our New York office to support collaborative team dynamics and innovative problem-solving. Our Solutions Engineering department works closely with prospective customers and current...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. Founding Staff Engineer (Web Platform) Valencia Office - Hybrid: 4 days in the office, 1 day working from home Build the banking experience the world's businesses deserve. Ebury is a global fintech, headquartered in London. We help businesses move money across borders — FX, payments, and lending — in 140+ currencies, sending payments to 160+ countries across 30+ regulated markets, delivered by 2,000+ experts in 40+ offices worldwide and backed by the stability of majority-owner Santander. That's a bank's...

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About The Team Metronome, now part of Stripe, is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use...

Job Profile Summary We are looking for an enthusiastic and experienced Product Manager to strengthen our Acquiring squad and help shape the future of digital payments for merchants . If you are curious — or even passionate — about the merchant ecosystem, Ecommerce, and how businesses get paid, and if you enjoy translating customer needs into impactful solutions, this role gives you the opportunity to make a tangible difference for our clients. About The Role Within ING’s Payments Tribe , our ambition is to offer smart, seamless, personalized and reliable payment experiences across all channels. Payments are a daily touchpoint for our clients and sit at the very heart of the bank. The Payments Tribe is composed of three closely collaborating areas: Cards & Payments Acquiring, Accounting & International Payments Cash & ATMs You will join a small, highly collaborative Acquiring squad covering products such as Ecommerce payments, Point of Sale and...

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About The Team Stripe's Financial Connections group is building technology that expands the scope of problems we tackle beyond card payments. We aspire to enable individuals and businesses to securely share their financial data to improve their product experiences. With more high-quality customer financial data, both Stripe and our users can offer better products to their customers. We have ambitious goals to enable all global businesses to run their entire...

Why Verifone For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is...

Staff Product Manager - API Connectivity Product Ebury London Office - Hybrid: 4 days in the office, 1 day working from home per week We are looking for an experienced Product Manager to own API Connectivity with ERP and accounting platforms . This role will lead the strategy, delivery, and evolution of integrations with systems such as Sage, QuickBooks, and ERP aggregators (e.g. Codat, Merge, Apideck) . You will be responsible for building scalable, high-quality integrations that power financial workflows for our partners and customers, working closely with engineering, external vendors, and internal stakeholders. This role is critical to expanding the reach and adoption of Ebury’s API platform. What you’ll do Product ownership & strategy Own the Connectivity (ERPs) product domain , including: Direct integrations (e.g. Sage, QuickBooks) and Third-party aggregation platforms (e.g. Codat, Merge, Apideck) Define the product vision, roadmap, and success...

Senior Product Manager - Financial Crime (Fraud Prevention) Product - Financial Crime Ebury London Office - Hybrid: 4 days in the office, 1 day working from home per week About the role Fraud moves faster than AML; stop fraud before money leaves. We're looking for a product lead to rethink, design and implement best-in-class, customer-centric fraud controls for our products and processes at Ebury. In this critical role, you will be instrumental in safeguarding our customers and assets by developing and executing a comprehensive product strategy to combat evolving fraud threats across our diverse range of financial products and jurisdictions. As we expand our capabilities across new verticals (i.e. embedded payments), new products (i.e. cards) and new payment rails (i.e. stablecoins ), tackling fraud is becoming a critical part of our strategy. You will be working closely with Operations, Compliance, Engineering, Data and Security teams. This is a unique opportunity...

Join us as a Payments Product Manager within our Transaction Banking (Global Transaction Banking) team, where you will support the development and delivery of Euro Clearing and payments solutions for Financial Institutions and FinTech clients. You will act as a trusted partner to the Product Lead, contributing to product strategy, delivery and stakeholder engagement across the end-to-end product lifecycle. You will play a key role in ensuring product initiatives are aligned to client needs, regulatory expectations and commercial objectives. Operating within a fast-paced and collaborative environment, you will contribute to the delivery of product workstreams, working closely with Technology, Operations and Control functions. You will translate business requirements into structured outputs, contribute to product roadmaps and support commercial analysis, while maintaining a clear focus on governance and risk. This role offers an opportunity to deepen expertise in payments and...

SumUp helps businesses get paid effortlessly, process orders fast, sell online instantly, and manage money smarter. We build the tools that let merchants thrive and deliver outstanding customer experiences. But we don’t just simplify transactions — we’re reshaping the future of fintech. Sofia has been the heart of SumUp’s payments platform since day one. For over a decade, our Payments Tribe — made up of cross-functional, autonomous squads — has powered secure, scalable payment processing for card-present and card-not-present (CNP) transactions in 36+ markets, helping millions of merchants grow, get paid, and thrive. We’re looking for an Engineering Manager to lead and grow a team of talented engineers within our Payments domain, which is SumUp’s foundational product, underpinning everything else we do. You’ll collaborate closely with Product and Business partners to scale the backend systems behind SumUp’s global payments engine - securely processing millions of transactions...

About The Opportunity You will work in the Incentives team within the Grow & Engage domain. This is the heart of the customer experience ranging from the acquisition and signup to our premium membership tiers and the daily engagement of our users. You will work in teams delivering the newest and most innovative features serving our customers in the best way possible. Location: Barcelona, Spain In This Role, You Will Do discovery, design, develop, test, deploy and maintain software in a thriving environment. Manage individual project priorities and deliverables whilst working in a team who enjoy knowledge sharing sessions. Stay up to date with the latest trends in technology. Propose new findings during our Get Stuff Done Days (GSDD). Background & Skills What You Need to Be Successful: Experience in developing software using a JVM language and Spring Boot in large-scale production systems (experience with Kotlin is a plus). Sound understanding of...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Principal Product Manager - Identity Adyen, as a full-stack payment processor and licensed global banking institution, gathers data on shoppers, enterprises, and small businesses. We see the behavior of billions of shoppers and millions of small businesses globally, while capturing the complex interactions between them. This data forms the...

About The Opportunity We are seeking a Product Manager for AI Products to join the “Intelligent Operations Platforms” (IOP) segment. In this role, you will drive the development of AI solutions - spanning both Machine Learning and Generative AI - that empower our teams and help N26 lead the financial industry through technology. Our AI Products team acts as a central hub of innovation. We don't just build features; we build and manage AI capabilities that allow every other part of the bank - from Financial Crime and Risk to Growth and Marketing - to become smarter. You will work at the intersection of cutting-edge technology and real-world banking, turning sophisticated models into scalable products that improve efficiency, compliance and the customer experience. In This Role, You Will Work hand-in-hand with Senior Product Leadership. You will work closely with different PMs to align your roadmap with the broader company-wide AI strategy, while maintaining autonomy over...

About Us   Riskified is the AI platform powering the eCommerce revolution. We use cutting-edge technology, machine-learning algorithms, and behavioral analytics to identify legitimate customers and keep them moving toward checkout. Merchants use Riskified to increase revenue, prevent fraud, and eliminate customer friction. Riskified has reviewed hundreds of millions of transactions and approved billions of dollars of revenue for merchants across virtually all industries, including a number of Fortune 500 companies.   About the Role   Our Product Management Team plays a pivotal role in our company, driving product success by working collaboratively with Riskified’s engineering, data science, design, marketing, analytics and Application teams. Product Managers at Riskified are required to solve complex problems, using a varied and multi-disciplinary skillset. We continue to grow fast, so we are looking for people who can learn and adjust quickly as the company and our product...

Your opportunity: At Mollie, we’re on a mission to make payments and money management effortless for every business in Europe. We started 20 years ago when we launched a more direct, affordable way for companies to get paid. That provided an alternative to the frustrating, overpriced solutions that banks offered at the time. Today, we serve more than 250,000 businesses across Europe with an all-in-one solution that simplifies payments and money management. And we’re a 850-strong team of product, finance, support, commerce, and engineering specialists working across Europe – from Lisbon to London. As a hands-on Engineering Manager, you'll lead a team of skilled engineers in defining and delivering the technical roadmap for our products. Collaborating with cross-functional teams, you'll help shape product strategy and direction, while representing engineering in key technical discussions. Your work will directly influence product quality, scalability, and innovation, playing a...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. Engineering Manager - Founding Team (Ebury Web Platform) Valencia Office - Hybrid: 4 days in the office, 1 day working from home Build The Banking Experience The World's Businesses Deserve Ebury is a global fintech, headquartered in London. We help businesses move money across borders — FX, payments, and lending — in 140+ currencies, sending payments to 160+ countries across 30+ regulated markets, delivered by 2,000+ experts in 40+ offices worldwide and backed by the stability of majority-owner Santander....

  About the job We are looking for an Engineering Manager to lead the OpenAPI Framework team and help shape the future of Saxo's platform engineering landscape. This is a leadership role for someone who enjoys working with high-performing teams, influencing technical strategy, and partnering with senior stakeholders across the organisation. You will lead a group of highly skilled, domain expert engineers while ensuring the components continue to evolve in line with Saxo's growing scale and business needs. Success in this role requires a balance of people leadership, technical credibility, strategic thinking, and operational excellence. The OpenAPI Framework team is a core platform engineering team within Saxo's Platform Technology organization. The team consists of five experienced engineers. The team owns the API platform and framework capabilities that enable engineering teams across Saxo to build and operate secure, scalable services. The team’s APIs, framework, and shared...

About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: One of the UK’s newest unicorns with a team of just over 700 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance . We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful...

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old Technical Manager is one of the most critical foundational hires on our team. You'll own the non-AI core of the platform - the workflow orchestration engine, data processing layer, API services, and the infrastructure that makes everything reliable at scale. You'll lead and grow the platform engineering team, set technical standards, and define the architecture that underpins how financial services firms create and execute their data integrations and transformations. This is a player-coach role....

Join FxPro : a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, Dubai, and Yerevan. FxPro boasts a diverse workforce of over 600 employees representing 50 nationalities, making it an exciting and dynamic workplace. At FxPro , we see each team member as an integral part of our success story. As a SugarCRM Developer , you will be a key part of our ERP project team. The ERP system is a PHP-based CRM used to manage and analyze customer interactions and data throughout the customer lifecycle. It also keeps all the business processes and flows that our clients need to follow based on certain criteria. Responsibilities Develop new functionality in line with business requirements Develop secure code that follows company standards Proactively identify and report bugs and other technical problems that exist or may be inserted in the company's code in the future Collaborate with the production...