Devexperts
Tbilisi, Georgia
Company Description Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services. Job Description We are looking for a Technical Support Engineer who will be responsible to ensure the best service satisfaction to our customers. We Expect The Technical Support Specialist To Work in 5-day schedule (with duties on-call for nights and weekends), Monitor financial systems using proprietary monitoring systems, Register and resolve service requests, incidents and problems, Assist to DevOps engineers, developers and QA engineers, Communicate with client and partner company representatives, Exchange knowledge with fellow colleagues. Qualifications Must-have skills: Experience with customer service, Basic...