41 Client Service jobs

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. Your Team Responsibilities The PAC team, a crucial part of the Client Services department, provides Murex customized external client technical support for the Europe, Middle East and Africa business units. We are actively seeking a highly analytical and motivated individual to join us. In this role, you will be responsible for maximizing client satisfaction with the current MX.3 platform by constantly following on cases that...

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. Your Team Responsibilities The PAC team, a crucial part of the Client Services department, provides Murex customized external client technical support for the Europe, Middle East and Africa business units. We are actively seeking a highly analytical and motivated individual to join us. In this role, you will be responsible for maximizing client satisfaction with the current MX.3 platform by constantly following on cases that...

The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress - for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. You'll find our  700+ team across 12 regions and 9 time zones. The role Our technology team thrives on collaboration, innovation and continuous learning. We encourage fresh thinking, value technical excellence, and give our engineers the autonomy to make a real impact. Join us as a  Senior DevOps Engineer - Trading Platforms  and help power the platform at the heart of Pepperstone's business. Our regulated trading platform processes real client orders, margin and money in...

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a DevOps Engineer to join our ever evolving Applications System Development team within Global Payments Europe and help shape the future of global commerce. What You’ll Own Design, deploy, and maintain scalable, resilient AWS platforms with an automation-first mindset. Build and manage cloud infrastructure using Terraform, ensuring secure, reliable, and reusable Infrastructure as Code. Deploy and operate containerized applications on Amazon EKS (Kubernetes), driving high availability, scalability, and performance. Own and optimize CI/CD pipelines, while embedding DevSecOps practices such as automated security scanning, IAM governance, and secrets management. Enhance platform reliability through monitoring, logging, alerting, troubleshooting, performance optimization, and cloud cost management. What You’ll Bring Strong hands-on experience across core...

About Crypto Finance Crypto Finance Group, part of Deutsche Börse Group, provides professional digital asset solutions to institutional clients. The Group comprises Crypto Finance AG, regulated by FINMA in Switzerland, offering trading, custody, and wallet services, as well as Crypto Finance (Deutschland) GmbH, regulated by BaFin in Germany, offering trading and custody services. In January 2025, Crypto Finance secured a MiCAR license for the European market as one of the first providers in the EU. Crypto Finance AG is a SIX-approved crypto custodian for ETP issuers. For more information, please visit our website at About us - Crypto Finance About the role We are looking for a Platform Manager – Wallet Infrastructure to support the operation, stability, and continuous improvement of our platform. You will be the second-line owner for production incidents, coordinate releases across technical and delivery teams, integrate new institutional clients, and...

Who We Are PAYONE is a joint venture between Worldline and the DSV Group (Deutscher Sparkassenverlag) and one of the leading payment service providers in Germany and Austria. With more than 260,000 customers and six billion transactions processed per year, we enable merchants and service providers – whether in-store, mobile or online – to meet the demands of cashless payments through fast, simple and reliable digital processes. We offer tailored solutions for companies of all sizes and industries, designed in line with the highest security standards. The opportunity Within the Digital Services division of equensWorldline, the Trading & Financial Information (TFI) department is involved in the design, development, and hosting of transactional applications that demand high performance and reliability for our clients in the financial markets, banking, and insurance sectors. Within the TFI department, you will be integrated into the team responsible for...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Responsibilities: Design, implement, and maintain automation rules, workflows, and routing logic to improve first response times, reduce manual ticket handling, and maintain CSAT above established benchmarks Conduct regular audits of existing automations to identify bottlenecks, false positives, ticket leakage, and incorrect routing Improve automation performance to increase agent efficiency and ensure tickets are handled accurately Develop rules based and dynamic routing to assign tickets according to language, product expertise, client tier, ticket content, client attributes, and real time agent capacity Configure and maintain Zendesk ticket...

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. Team The Platform Technologies group in the Global DEV department drives the evolution of the MX.3 technical capabilities aligned with market standards and customers' expectations.  It’s an end-to-end organization that aims to address the technical and technological challenges of the MX.3 platform. To answer the different platform wide challenges, the group is organized into domains that are composed of developers, product...

Overview Connecting clients to markets – and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Responsibilities Position Purpose: The Technical Product Manager for the Market Intelligence & Analytics Data Platform is responsible for defining and driving platform capabilities that support data-driven insights across the trading platform. This role focuses on enabling timely,...

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old Technical Manager is one of the most critical foundational hires on our team. You'll own the non-AI core of the platform - the workflow orchestration engine, data processing layer, API services, and the infrastructure that makes everything reliable at scale. You'll lead and grow the platform engineering team, set technical standards, and define the architecture that underpins how financial services firms create and execute their data integrations and transformations. This is a player-coach role....

Company Description Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services. Job Description We are looking for a Technical Support Engineer who will be responsible to ensure the best service satisfaction to our customers. We Expect The Technical Support Specialist To Work in 5-day schedule (with duties on-call for nights and weekends), Monitor financial systems using proprietary monitoring systems, Register and resolve service requests, incidents and problems, Assist to DevOps engineers, developers and QA engineers, Communicate with client and partner company representatives, Exchange knowledge with fellow colleagues. Qualifications Must-have skills: Experience with customer service, Basic...

Ready to leave your mark on the future of finance? Join an innovative team that is changing the financial industry by creating new solutions for millions of people around the world. At NAGA, we are revolutionizing finance by making trading and investing accessible to everyone with advanced tools that give power to all. At NAGA you are joining more than just a fintech company. You become part of a vibrant, diverse community of visionaries and problem-solvers fueled by curiosity and collaboration. Here, your influence goes beyond existing products — you are actively shaping the future of finance. We have a start-up DNA and a corporate mindset . This means we are fast and flexible, like a start-up, but we are also committed to helping our people develop and thrive within our company. If you love a challenge, are passionate about making an impact, and are ready to grow alongside a dynamic, forward-thinking team, this is where you belong. Challenge yourself. Challenge the...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Infrastructure Developer You will join a team of experienced system and software engineers who are responsible for designing, implementing, maintaining and automating our load balancers, DNS, proxies and other critical infrastructure services while focusing on reducing engineering operational toil using automation, increasing reliability and...

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted...

Sygnum is a global digital asset banking group, founded on Swiss and Singapore heritage. We empower professional and institutional investors, banks, corporates and DLT foundations to invest in digital assets with complete trust. Our team enables this through our institutional-grade security, expert personal service and portfolio of regulated digital asset banking, asset management, tokenization and B2B services. In Switzerland, Sygnum holds a banking licence and has CMS and Major Payment Institution Licences in Singapore. The group is also regulated in the established global financial hubs of Abu Dhabi, Luxembourg and is registered in Liechtenstein. We believe that the future has heritage. Our crypto-native team of banking, investment and digital asset technology professionals are building a trusted gateway between the traditional and digital asset economies that we call Future Finance. To learn more about how Sygnum’s mission and values are shaping this digital asset ecosystem,...

About The Team And Our Scope Our team, a software house within Swiss Re, develops cloud-native (Azure-based) SaaS/PaaS solutions for external Life & Health insurance clients. Our portfolio includes globally established products and those in growth or incubation stages. We utilize the latest technology and prioritize innovation to stay competitive. Our technical team comprises professionals with multidisciplinary skills, located in various countries, delivering highly available, multi-regional solutions used worldwide. About The Role We are looking for an experienced Senior DevOps Engineer to join our team. Unlike other teams, we design and build productive infrastructure, leaving operations to others. The ideal candidate should have strong experience in writing IaaC and automating deployments, with skills in PowerShell, Kubernetes, Terraform, Azure DevOps, Helm, and modern DevOps best practices. As a Senior, you will guide other DevOps engineers and collaborate with the...

Elliptic has helped trace and disrupt over $21.8 billion in illicit crypto laundered across blockchains, from sanctioned nation states to organized crime networks hiding funds through token swaps and unregulated exchanges. It’s how compliance and investigations teams fight back, tracking and screening transactions with 99% market coverage. The infrastructure behind all of this needs to be as resilient and sharp as the intelligence it delivers. We're looking for a Lead DevOps Engineer to own and evolve our DevOps practices. This is a role for someone who combines deep technical ability with a genuine passion for growing the team. You'll lead a team of DevOps engineers while staying close to the technical work, setting direction on infrastructure, automation, and reliability. The Impact You Will Have As a Lead DevOps Engineer at Elliptic, you will have a deep impact across the company by championing DevOps, security, and reliability principles. You’ll help build a culture of...

Our mission is to enable everyone to build wealth We reinvent how trading and investing work by creating exceptional products people love. Fostering a culture of excellence and high velocity is the key to our success. Today, we serve over 5 million clients, with more than €30 billion in assets under management - a testament to the scale and trust we’ve built in just a few years. What You’ll Do Design and deploy dynamically scalable, self-healing infrastructure and applications in public and private cloud environments. Striving to constantly improve and automate the infrastructure design in order to achieve better resilience and scalability. Use IaaS automation tools like Terraform, AWS CloudFormation and Ansible. Migrate environments from on-premise infrastructure to AWS/GCP environments. Evaluate application and infrastructure KPIs and proactively mitigate bottlenecks and possible issues. Design zero-downtime infrastructures. Continuous performance improvement and...

Why Verifone For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is...