3 quality assurance analyst jobs

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Responsibilities: Design, implement, and maintain automation rules, workflows, and routing logic to improve first response times, reduce manual ticket handling, and maintain CSAT above established benchmarks Conduct regular audits of existing automations to identify bottlenecks, false positives, ticket leakage, and incorrect routing Improve automation performance to increase agent efficiency and ensure tickets are handled accurately Develop rules based and dynamic routing to assign tickets according to language, product expertise, client tier, ticket content, client attributes, and real time agent capacity Configure and maintain Zendesk ticket...

About Us We’re Littlepay - a growing fintech headquartered in Melbourne with operations in the UK, EU, LATAM, USA, and Australia. Our payments platform enables our customers to pay for public transport using any payment card, mobile wallet, or wearable device. Processing over USD 1 billion a year in 19 countries and continuing to expand globally, we’re proud to move more people through better payment experiences. About The Role As a Senior Technical Support Analyst, you’ll help keep Littlepay’s global platform reliable and performing well. Working closely with Engineering, Product and Customer Delivery, you’ll investigate complex issues, support customers and partners, and contribute to the smooth delivery of product changes and improvements. You’ll report to the Technical Support Manager, who leads the support strategy, operational rhythms and cross‑functional ways of working. In this role, you’ll help execute that strategy...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 40M+ trades a day and 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for 1M+ clients worldwide. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters The Network Engineer is a new position being created to manage the safeguarding of the trading infrastructure network in line with business goals and objectives. This is a highly collaborative position whose ultimate goal is to drive experiments and research with a team of professional analysts and programmers to deliver low and ultra-low (ULL) latency solutions for trading. As a Network Engineer, you will be maintaining the Exness network across multiple production environments and the corporate...