67 Client Service jobs

Company Description We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.  We’re driven by our Group purpose, to power people and possibilities. Job Description Are you a strategy pro with exceptional commercial acumen? We are seeking an...

About us: ActivTrades is a global financial broker empowering traders since 2001. We provide access to over 1,000 financial instruments, including forex, stocks, indices, and commodities, supported by advanced technology and strong client service. We are seeking an experienced and commercially driven Head of Institutional Business to lead the growth of our global institutional offering. This is a strategic leadership role responsible for developing institutional client relationships, driving revenue growth, expanding partnerships, and enhancing our institutional trading solutions. You will work closely with senior stakeholders across Sales, Marketing, Risk, Compliance, Operations, and Technology to deliver best-in-class services for institutional and professional clients. Please note: Occasional international travel will be required for client meetings, industry events, and visits to Group offices. Responsibilities: Develop and execute the institutional business...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Head of Risk will be the accountable risk leader for the UK entity, responsible for ensuring that all material risks affecting UK clients, regulatory posture, and operational resilience are identified, assessed, monitored, and reported effectively. This is a broad role covering financial risk (excluding direct dealing oversight), operational risk, conduct risk, and third party/outsourcing risk. A defining characteristic of this role is its operating model. Many core risk functions are delivered by the Group Risk team on an outsourced or shared services basis. The Head of Risk does not need to build and staff every capability locally. Instead, they...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Head of Risk will be the accountable risk leader for the UK entity, responsible for ensuring that all material risks affecting UK clients, regulatory posture, and operational resilience are identified, assessed, monitored, and reported effectively. This is a broad role covering financial risk (excluding direct dealing oversight), operational risk, conduct risk, and third party/outsourcing risk. A defining characteristic of this role is its operating model. Many core risk functions are delivered by the Group Risk team on an outsourced or shared services basis. The Head of Risk does not need to build and staff every capability locally. Instead, they...

XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you.   Find out more about our B2B solutions and tech stack on our institutional partners page: https://institutional.xtb.com/ We are a certified Great Place to Work company. Responsibilities: Lead and manage a small institutional sales team Drive sales of liquidity for financial instruments Support ongoing institutional client services Assist in...

About The Job Join our Direct Commercial team in London as the Head of Direct Sales, where you will lead and inspire one of Saxo’s most successful sales teams, while also playing a key role in driving new business. As the Head of Direct Sales, you will drive growth, innovation, and client success for the most valuable clients in our portfolio. You will bring sales leadership, strategic direction, and business development within the portfolio of Elite clients. This is your opportunity to shape the future of our Elite VIP client business, exceed ambitious targets, and make a real impact across multiple markets. Reporting directly to the CEO, you will lead a core focus area of the business with a mandate to drive innovation and growth. The Saxo Elite offering caters to our most valuable direct-to-customer clients contributing a substantial portion of the business’ revenue. As the Head of Direct Sales, you’ll be responsible for your own book of clients, originating new business,...

Join us as a Europe Card Issuing Sales Manager, where you will manage and develop relationships with our customers across Europe, working closely with Coverage and Product teams, operating within a matrix structure and with clear revenue accountability. You will ensure customer satisfaction, identify new business opportunities, and act as the key link between the client and our internal teams. In addition, you will proactively explore and pursue new opportunities with potential customers in the market to support our Issuing as well as wider Europe Cash Management growth strategy. The role will be based in Amsterdam. You will act as a trusted advisor, develop long-term commercial opportunities, and ensure that Barclays is positioned as the preferred partner for card issuing and wider cash management across Europe. This is a unique opportunity to help build and scale a European issuing business at a time of significant regulatory change and client demand, working with institutional...

Head of Alternative Investments | Barclays | Switzerland. We are seeking an experienced alternative investment specialist to act as the key link between product teams and clients, providing expert knowledge, support, and commercial insight across a range of alternative investment solutions. This role focuses on private markets, private equity, hedge funds, and related alternative investment products, supporting both internal stakeholders and external clients, and will offer significant visibility to the successful candidate. Working closely with Investment Advisory (IA), Private Banking (PB), and Hedge Fund teams, the successful candidate will play a pivotal role in driving the distribution and adoption of alternative investment products within the Swiss market. Required Skills & Experience Minimum 5 years’ relevant experience within alternative investments, private equity, hedge funds, or private markets gained at a leading investment firm, asset manager, private bank,...

About this role As Europe Sales Manager , the core mission is to win new business, grow the territory and deliver against ambitious sales targets. The role owns the full sales cycle—from the first client engagement through negotiation and contract signature—while developing trusted, long-term relationships with clients, senior executives and key opinion leaders across the banking and financial services sector. Success in this position requires strong commercial instincts, a sharp understanding of the market and the ability to identify, shape and convert complex opportunities into signed business. The role also contributes to market analysis, strategic account development and strengthening our position across the assigned territory. Your responsibilities Own and deliver New Logo sales targets established by the Regional Sales Director, building and executing a focused territory sales plan aligned with our strategy Lead the complete new-logo sales cycle, from prospecting...

Payment & Cash Management Sales, Financial Institutions (PCM FI) Wholesale Banking is looking for a PCM Sales Consultant, based in Brussels, covering a portfolio of Payment Service Providers (PSPs) and Non Bank FIs (NBFIs) from a PCM product perspective. Job Description Within Financial Institutions (FI), the NBFI PCM team focuses on a diversified landscape including pension funds, insurance companies, asset managers, and increasingly new entrants in the payments ecosystem such as (licensed and regulated) Payment Service Providers (“PSPs”). In this role, you will manage and grow a portfolio of these clients within ING’s defined risk appetite, with a clear responsibility to expand PCM revenues through developing existing business and onboarding qualified new clients. Your Work Environment The PCM Sales FI team operates across Amsterdam and Brussels, serving FI clients globally. You will collaborate closely with Compliance, Product Management, FI relationship teams across...

About OKX At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. OKX is entering an important phase of development. We are seeking a hands-on Chief Operating Officer (COO) to partner with the local...

Fancy helping to shape the future of FinTech? We’ve always been innovators. In 1996 we were the first company to share exchange rate information, free of charge on the internet. Today, we’re a world leading online trading group. Join us to: Help build the future of online trading. Be part of a culture driven by integrity, and global impact. Become part of an award-winning* company. We are only as good as our people. Luckily, our people are the best. Join us! *You can check out our full list of awards here . How do we work? This is a senior leadership role reporting to the CTO, working in close partnership with the heads of product, infrastructure, data, and security. You'll be responsible for the overall health, productivity, and direction of an ~80-person engineering department spanning multiple product areas. We work in a hybrid model from our offices in Krakow or Warsaw. Travel to build relationships with engineering teams and stakeholders in-person further...

Job Description The Head of Customer Support will be responsible for building and leading a world-class customer support and success function within our fintech payments ecosystem. This role is critical in ensuring customer satisfaction, retention, and long-term value by delivering exceptional service, driving operational excellence, and acting as the voice of the customer across the organization. The ideal candidate has deep experience in fintech or payments, strong leadership capabilities, and a customer-first mindset. Job Requirements Prior experience in fintech, payments, SaaS, or financial services. Strong understanding of payment gateways, APIs, transaction lifecycles, and compliance considerations. Proven ability to build, scale, and manage high-performing customer-facing teams. Excellent stakeholder management and communication skills, with experience engaging senior client leadership. Data-driven mindset with experience using customer success metrics,...

Role overview As Head of Finance for our newly licensed Austrian entity, you will build and lead the local finance function for a regulated Crypto Asset Service Provider (CASP), supported by a publicly listed global group. You will translate group policy into a live, audit-ready operating framework—owning local MiCAR compliance, prudential capital, regulatory reporting to the FMA, client-asset safeguarding, and fiat/crypto treasury. Operating within a high-value B2B/institutional model, you will partner closely with Group Finance to define local vs. group responsibilities, act as the primary liaison for auditors and regulators, and scale the local finance team as the entity grows Key Responsibilities Own local prudential capital and own funds under MiCAR. Monitor the own-funds requirement, capital adequacy and prudential safeguards, working with group finance on capital planning. Own treasury across both fiat and crypto, covering cash and liquidity management, funding,...

Summary The Head of Corporate & Commercial Finance holds end-to-end ownership of the organization’s corporate and commercial lending business, spanning origination, portfolio management, credit risk oversight, and client relationship management. The role is responsible for defining and executing a forward looking, market driven, and risk balanced corporate and commercial finance strategy that enables Finance House to achieve its growth and profitability objectives in the market. The incumbent will drive disciplined, scalable, and sustainable portfolio growth while ensuring strong asset quality, regulatory compliance, and risk governance. The role combines strategic leadership, deep credit and market expertise, and strong executive influence to manage complex corporate and institutional relationships, structure bespoke financing solutions, and optimize risk-adjusted returns across the portfolio. This is a highly complex, senior leadership role with significant impact on...

Key Responsibilities Strategy Strategies for Revenue generation and business development Business objectives and goals Drive the Digital Agenda Business Acquisition & Sales Management Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue. Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions. Induction of all (NTB) new customers brought in by the Branches & Direct Sales team. Achieve “best in class” productivity in order to maximize the efficacy of the sales process. Achieve the budgeted cross sell targets, consistency and penetration. Aggressive Sales call plans to acquire large prospective customers through referrals. Ensure coverage of customer base in accordance with the approved contact plans. Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.) Maintain and update customer information on C...

Crypto Finance Group, part of Deutsche Börse Group, provides professional digital asset solutions to institutional clients. The Group comprises Crypto Finance AG, regulated by FINMA in Switzerland, offering trading, custody, and wallet services, as well as Crypto Finance (Deutschland) GmbH, regulated by BaFin in Germany, offering trading and custody services. In January 2025, Crypto Finance secured a MiCAR license for the European market as one of the first providers in the EU. Crypto Finance AG is a SIX-approved crypto custodian for ETP issuers. We are currently looking for a Head of Trading . In this role, you will lead the trading desk of a FINMA-licensed securities firm within the Deutsche Börse Group. The desk is responsible for pricing and executing institutional client flow across digital asset spot and derivatives markets, managing the resulting risk, and maintaining a network of counterparties and trading venues. You will report directly to the Chief Commercial...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We are looking for a Senior Operations Manager with crypto domain expertise to make sure our products are fully supported by the operations behind them. As we scale spot trading, onboarding, payments and client support, this is the dedicated operational resource in the department that keeps it all running smoothly for clients. You will be the operational bridge between the business and the group's centralised back-office, customer support and payments teams. You will coordinate those teams to support every product, design and automate the operating processes they follow, keep everything documented and the staff trained, and track the metrics that...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Role Summary The Alternatives Manager is responsible for delivering European regulatory reporting services to Broadridge’s Alternative Investment Fund Manager (AIFM) clients. This role is new in Broadridge as the regulatory service team expand their traditional service remit into the alternative funds market. It sits within the European Regulatory services team, helping to deliver a full suite of regulatory reports to Broadridge clients in a timely and accurate manner. The successful candidate will report directly to the manager of the European Regulatory Services team. Key Responsibilities As the Operations Manager for Alternative Regulatory Reporting, you would be responsible for: Reporting Ensure all client deliverables for alternative regulatory...