50 Customer Value Management jobs

JOB TITLE: Digital Assets Product Manager (Associate Director) SALARY: Competitive - will be discussed at interview stage LOCATIONS: London, Glasgow, Edinburgh, Manchester or Birmingham HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at one of our office sites. About this opportunity: As a Digital Assets Product Manager, you'll help shape the future of how money moves and the next generation of products on blockchain. Working at the forefront of an emerging area in financial services, you'll develop and launch new capabilities that could transform how our Business & Commercial Banking clients transfer money, manage liquidity and access financial services. Your initial focus will be supporting the rollout of stablecoin-based transfers, translating an emerging technology into a practical, scalable proposition that delivers real value for our clients. You'll also...

About Tide At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide Facts Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and...

Role Overview The Director of Engineering – UK Payments will provide senior technology leadership for ClearBank’s UK-focused payments capabilities, owning the technical strategy, delivery oversight, and evolution of this domain, providing a highly utilised and relied upon set of capabilities for clients. This role will lead an established set of teams as they evolve payments capabilities to scale and meet developing client needs. The Director will collaborate closely with Product partners to shape the long‑term roadmap, ensure robust technical foundations, and guide ClearBank’s progression in this vital domain. Key Responsibilities Strategic Leadership Own the technology strategy for UK Payments, ensuring alignment with ClearBank’s wider platform and technology strategy. Partner with the Head of Product for UK to define and evolve a clear, credible roadmap covering near‑term delivery and longer‑term technical direction. Provide domain leadership and technical...

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.  If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Ripple is growing, and we're looking to hire an experienced Senior Sales Manager, based in London to cover the German and Austrian markets. This sales quota-carrying position is responsible for revenue generation through the direct sale of Ripple Products, including Custody, Payments and Stablecoin, to crypto natives and FinTechs. The ideal candidate lives and...

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description The Sales Director / Manager –...

Company Description We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.  We’re driven by our Group purpose, to power people and possibilities. Job Description Are you a strategy pro with exceptional commercial acumen? We are seeking an...

Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our clients to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you’ll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. We're heading in one direction, the future. We’d love you to join us. This role can be based in either the London, New York, or Boston. The Opportunity. We are seeking a Global Head of Fraud Solutions, a visionary and commercially minded leader to define, scale, and evolve Quantexa’s Fraud and Security solutions globally across all...

About OKX At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. OKX is entering an important phase of development. We are seeking a hands-on Chief Operating Officer (COO) to partner with the local...

About Us Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives. By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need. What You'll Be Doing As our Country Manager - Business Account, you will be the key driver for the growth, strategy, and overall success of our Business clients ecosystem. You will hold full strategic and operational (P&L) responsibility for this vertical line of business, operating within a fast-paced, high-growth environment. Here's What Your Day-to-day Will Look Like Drive Strategy and P&L - Own the growth strategy and execution for the Business Account segment, ensuring the achievement of financial and business milestones; Lead Sales Operations - Build,...

About Us Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn’t stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives. By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need. Joining our team means stepping into a critical role with the authority and responsibility to drive significant business outcomes and shape the strategic trajectory of the company and the industry. We are powered by a culture of ownership, relentless execution, and strategic foresight. We are brave in our approach, making courageous decisions and tackling challenges head-on, underpinned by a deep sense of responsibility for sustainable, ethical, and long-term success. What You'll Be Doing As our Head of Product Marketing - Merchant, you’ll play a key role in owning the product...

Summary The Head of Bancassurance will be responsible for building, leading, and scaling the bancassurance vertical at Finance House. This role will drive the strategy, partnerships, product portfolio, and sales execution for insurance distribution through the organization’s channels. The incumbent will play a critical role in establishing bancassurance as a key revenue stream by leveraging customer base, digital platforms, and branch/relationship channels, while ensuring compliance with regulatory requirements and delivering superior customer experience. Key Objectives Build and scale the bancassurance business as a core revenue vertical Drive insurance sales through multiple channels (branches, digital, RM network) Establish strong insurer partnerships and product offerings Enhance customer value proposition through integrated financial solutions Ensure regulatory compliance and sustainable business growth Major Responsibilities Strategy & Business...

Driving the next generation of wealth. Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors. But technology alone doesn’t drive progress. People do. We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics. What makes Nexo different? We shape industry trends. We rethink how wealth works and build solutions that reflect that belief. That requires a certain kind of person. You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring...

Job Description The Head of Customer Support will be responsible for building and leading a world-class customer support and success function within our fintech payments ecosystem. This role is critical in ensuring customer satisfaction, retention, and long-term value by delivering exceptional service, driving operational excellence, and acting as the voice of the customer across the organization. The ideal candidate has deep experience in fintech or payments, strong leadership capabilities, and a customer-first mindset. Job Requirements Prior experience in fintech, payments, SaaS, or financial services. Strong understanding of payment gateways, APIs, transaction lifecycles, and compliance considerations. Proven ability to build, scale, and manage high-performing customer-facing teams. Excellent stakeholder management and communication skills, with experience engaging senior client leadership. Data-driven mindset with experience using customer success metrics,...

Key Responsibilities Strategy Strategies for Revenue generation and business development Business objectives and goals Drive the Digital Agenda Business Acquisition & Sales Management Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue. Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions. Induction of all (NTB) new customers brought in by the Branches & Direct Sales team. Achieve “best in class” productivity in order to maximize the efficacy of the sales process. Achieve the budgeted cross sell targets, consistency and penetration. Aggressive Sales call plans to acquire large prospective customers through referrals. Ensure coverage of customer base in accordance with the approved contact plans. Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.) Maintain and update customer information on C...

About Us Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn’t stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives. By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need. Joining our team means stepping into a critical role with the authority and responsibility to drive significant business outcomes and shape the strategic trajectory of the company and the industry. We are powered by a culture of ownership, relentless execution, and strategic foresight. We are brave in our approach, making courageous decisions and tackling challenges head-on, underpinned by a deep sense of responsibility for sustainable, ethical, and long-term success. What You'll Be Doing As Group CFO, you will serve as the primary financial strategist and a key partner...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they can truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Head of AI Support Product Adyen is making a decisive move- we are deploying Fin.ai as our primary AI support agent to resolve merchant and partner queries faster, smarter, and at scale while freeing our world-class support engineers to focus on the most complex, high-value challenges our customers face. This is a rare, zero-to-scale leadership role....

At Qred, we’re building the bank for small businesses. Since launching 11 years ago, we’ve grown from startup to profitable fintech scale-up, now generating over 100 million € in annual revenue and supporting 50,000+ entrepreneurs across Northern Europe. We combine smart technology, real data, and human judgment to make financing simple, fast, and fair. With bold growth plans and strong momentum across multiple markets, we’re now looking for a Dutch speaking Sales Manager for the next phase of growth. About The Role As the Sales Manager, you hold full end-to-end ownership of our outbound sales performance and conversion funnel for the Dutch market. Your main task is to increase awareness and grow the user base for Qeld VISA cards on the Dutch market, but also make Dutch SME's aware of the benefits of the Qeld Business loan. This is a new, instrumental role where you bridge the gap between high-level strategy and daily execution, piloting new audiences while ensuring the team...

Who We Are Provenir is the unified Decision Intelligence Platform that gives enterprises full control over end- to-end customer decisioning — to manage risk, drive growth, and transform business outcomes. By consolidating data, AI models, intelligence, agents and governance into a single decisioning environment, Provenir empowers business teams to configure and evolve strategy directly, while maintaining enterprise-grade reliability and regulatory compliance. Trusted by 120+ institutions in 60+ countries, Provenir processes over 4 billion decisions annually — turning architectural coherence into sustained risk performance and measurable value. Ready to solve meaningful challenges, work with enterprise customers, and help shape the future of AI-powered decisioning? Join us. What You'll Do You will be responsible for revenue growth for the LATAM region, reporting to Iberoamerica Executive VP. You will assume responsibility for driving commercial growth and efficiency of the...

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.  If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around...

Role Overview The Director of Engineering – UK Payments will provide senior technology leadership for ClearBank’s UK-focused payments capabilities, owning the technical strategy, delivery oversight, and evolution of this domain, providing a highly utilised and relied upon set of capabilities for clients. This role will lead an established set of teams as they evolve payments capabilities to scale and meet developing client needs. The Director will collaborate closely with Product partners to shape the long‑term roadmap, ensure robust technical foundations, and guide ClearBank’s progression in this vital domain. Key Responsibilities Strategic Leadership Own the technology strategy for UK Payments, ensuring alignment with ClearBank’s wider platform and technology strategy. Partner with the Head of Product for UK to define and evolve a clear, credible roadmap covering near‑term delivery and longer‑term technical direction. Provide domain leadership and technical...