2 technical support engineer jobs in Sofia

What’s in it for you? You’ll join a highly collaborative environment where innovation, ownership, and continuous learning are at the core of how we work. At MetLife, you’ll be empowered to deepen your expertise while contributing to the evolution of modern production management practices, including DevOps, automation, and AI-driven solutions. This role offers the opportunity to make a tangible impact—enhancing the resilience, performance, and security of critical platforms that support our business. Position objective: The Production Management Engineer (PME) ensures the reliability, performance, and stability of critical production platforms by combining production support with modern DevOps, observability, and automation practices. The role focuses on transitioning from reactive incident handling to proactive reliability improvement , leveraging monitoring, automation, and AI-enabled tools. In addition, the PME supports day-to-day operations and requires a solid...

The   S hared Platforms & Integration ( SPI )   Senior  Product Manager  ( Data and  AI )  is collaborative and strategic  and  dedicated to developing and executing both long-term vision and strategic plans for SPI  sales focused   products , harnessing  services  data  and AI  technology  to drive pipeline and sales . Working closely with  COEs,  SPI  Leadership  and Platform teams,  this role ensures product direction aligns with  S oftwareOne ( SWO )   goals and delivers maximum value to the organisation. The  Senior  Product Manager acts as a subject matter expert ;  maintaining  knowledge of relevant  industry trends,  competitors  and  best practice  to   ensure products become  valuable business assets and contribute to  the company’s  overall success.   Key Responsibilities   Drive strategic collaboration with  CoEs  and Sales Teams,  influencing joint roadmaps and ensuring alignment with...