Nasdaq
Toronto, Canada
As a Systems Operations Specialist reporting to Director, Delivery Management, you'll play a critical role in maintaining the technical operations that power Nasdaq's global platforms and services, ensuring seamless 24/7 application support and operational excellence for clients worldwide. You'll thrive in this position if you're proactive, detail-oriented, and bring a passion for automation and continuous improvement to a fast-paced, high-impact environment. Key Responsibilities Lead technical operations and application support for Nasdaq's global services, managing incidents and ensuring 24/7 system reliability. Design, plan, and deploy changes to existing systems, implementing solutions that enhance testing, deployment, and operational processes. Manage and resolve incidents for internal and external customers, ensuring rapid response and effective problem-solving. Maintain operational documentation and procedures, supporting seamless second-line operations and...