2 Client Service jobs

In this role, you'll act as a Senior Product Manager on the Melio.com team. You will drive the product development lifecycle from research to launch, using your storytelling and collaboration skills to define and deliver innovative payment solutions that delight our users. Qualifications 5+ years of experience as a Product Manager of B2B products for large companies and enterprises You’ve worked on complex integration projects with large customers and/or companies. You’re a storyteller that can articulate problems into stories that people want to care about. And you can write it all down clearly so that R&D can get on the same page. You can drive collaboration across multiple disciplines - data, marketing, operations, business development, and sales. You help give everyone a voice, you’re the conductor, not the lead singer, softly leading without forced authority is key. You articulate clearly, having honed excellent interpersonal and communication skills. Not just...

About the Role Bond is growing and seeking a dynamic Workforce & Operations Manager. This role is multifaceted, requiring an exceptionally organized, adaptable, energetic, collaborative, and self-starting team member with strong analytical capabilities and a passion for workforce planning. This role owns the full workforce forecasting and scheduling cycle across our global operations, including related policy and reporting responsibilities. Responsibilities: Own day-to-day operational execution , ensuring goals are met on a daily and hourly basis and stepping in to resolve issues as they arise Forecasting, Planning & Scheduling - Own, and be responsible for, the full workforce management cycle, including but not limited to: forecasting, capacity planning, scheduling, real-time monitoring, and reporting. Lead the analysis of historical volume trends across all contact channels to generate short- and long-term demand forecasts that support staffing and...