9 customer advisor jobs

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. The Team You will join the Client Services EMEA – Operations domain , a team dedicated to supporting and advising our European clients in their use of the Murex platform. Our Mission Is To Ensure the smooth operation and evolution of the platform for Back Office users (Collateral, Settlements, Regulatory Reports, Life Cycle, …) Provide expert support across incident resolution, configuration, and implementation....

About the Role We are looking for an experienced Merchant Operations & Growth Manager to own the operational success and business growth of our global fiat on/off-ramp merchants. This role goes beyond traditional merchant support. You will be accountable for the entire merchant lifecycle—from onboarding and launch to operational excellence, payment optimization, business growth, and long-term merchant success. Working closely with Sales, Product, Engineering, Risk, Compliance, Treasury, Payment Operations, and Marketing, you will ensure every merchant is launched efficiently, operates reliably, grows sustainably, and delivers long-term value to both the merchant and the company. This is a business ownership role with responsibility for merchant performance, operational excellence, and revenue growth. Key Responsibilities Merchant Lifecycle Ownership Own the complete merchant lifecycle from contract handover through activation, growth, and expansion....

Thomson Reuters is seeking an experienced Privacy Operations Manager to join our General Counsel's Office. Reporting to the Chief Privacy Officer, this role presents an exciting opportunity to operationalize our global privacy program across Thomson Reuters. This role will lead a team of privacy operations specialists and be responsible for implementing privacy policies, managing day-to-day privacy operations, and ensuring compliance with global data protection and cybersecurity regulations including regional (GDPR, NIS2, Digital Services/Markets Act), federal (PIPEDA, UK GDPR), U.S. State (CCPA), provincial (Quebec’s Law 25) and sectoral (HIPAA, GLBA, FedRamp, CJIS, etc.) privacy regulation, and other applicable data protection laws. This role will also manage the operational aspects of cyber incident management, coordinate incident response activities and ensuring effective execution of the organization's cyber incident response processes. The ideal candidate will...

Join Barclays as Security Operations Manager - Cryptography. At Barclays, we are committed to protecting the integrity of our systems and the sensitive information entrusted to us by our customers and colleagues. As a Security Operations Manager, you will play a pivotal role in managing and monitoring the bank's cryptographic assets across all use cases, ensuring the confidentiality, integrity, and authenticity of critical data. Working as part of a global 24/7 security operations team, you will provide both business-as-usual (BAU) support and participate in an on-call rota, helping to maintain the resilience, security, and availability of Barclays' cryptographic infrastructure. This is an exciting opportunity to contribute to the protection of one of the world's leading financial institutions while working with cryptographic technologies in a dynamic and fast-paced environment. To be successful as a Security Operations Manager , you should have experience with; Crypto...

Join us as a Payments Product Manager within our Transaction Banking (Global Transaction Banking) team, where you will support the development and delivery of Euro Clearing and payments solutions for Financial Institutions and FinTech clients. You will act as a trusted partner to the Product Lead, contributing to product strategy, delivery and stakeholder engagement across the end-to-end product lifecycle. You will play a key role in ensuring product initiatives are aligned to client needs, regulatory expectations and commercial objectives. Operating within a fast-paced and collaborative environment, you will contribute to the delivery of product workstreams, working closely with Technology, Operations and Control functions. You will translate business requirements into structured outputs, contribute to product roadmaps and support commercial analysis, while maintaining a clear focus on governance and risk. This role offers an opportunity to deepen expertise in payments and...

Key Responsibilities Strategy To support payment service products and help the processing centre as a revenue generator. Meet the departmental operation budget by ensuring that the cost of providing services is tracked and controlled in relation to the budgets set for these activities. Always look for ways and means to control cost per transaction and that includes monitoring cost on courier, communication and other misc. expenses. Business Avoid revenue leakage and ensure that there are no debits to P&L Accounts without appropriate authority Ensure there is no revenue leakage in respect of tariff to payment instructions. To provide high quality service to our stakeholders and customers. To develop key working relationships with internal customers and support units etc. To achieve set targets in terms of Service standard for customer transactions To provide advisory service to large corporate customers in Saudi Arabia and other...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over a million clients globally. Why this role matters The Payments Operations Specialist at Exness ensures the smooth and secure execution of client payment transactions within the company’s financial ecosystem. The role focuses on monitoring, processing, and troubleshooting client deposits and withdrawals while identifying potential abuse or fraud. Its main goal is to maintain a controlled and trustworthy payments environment that enhances clients’ overall experience with Exness. What you'll actually do Process withdrawals (pendings) – top priority task (at least 50% of work time). Support customer queries through the case management system related to deposits and withdrawals. Identify and resolve issues related to transaction processing by conducting analysis and following...

About The Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £141.9 billion in customer investments (as of March 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our...

Join us at Barclays as a Product Manager within BPL, you will play a pivotal role in shaping and delivering innovative financial technology solutions that support core banking and cash management capabilities. You will be responsible for defining product vision, prioritising delivery through Agile methodologies and collaborating with cross-functional teams to build scalable, customer-centric solutions and look to the product's future and how it will evolve over time. This is an exciting opportunity for an experienced Product Manager with deep FinTech expertise to influence product strategy and drive business outcome and enhance product delivery. To be successful as a Product Manager – BPL, you must have the following essential skills: Advanced experience with real-time accounting ledgers, cash management solutions, and banking integrations within a FinTech environment. Product management delivery experience, including defining product vision, roadmap development and execution of...