2 jobs in Vienna

Who We Are Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. The opportunity Are you an experienced Product Manager looking for a new challenge, an opportunity to further advance your skills, and a career in a great working environment? If you are a highly motivated with a genuine curiosity about technology and with a passion to deliver innovative products, get ready to join our team! In this position, you will be based in Stockholm and will report to the Head of Customer Onboarding Solution and Design. You will play a key role in our new pan-European...

Job Description This role provides application support for FNZ business, it involves issue management from external and internal clients to meet KPIs and SLAs and to liaise with other areas of FNZ to ensure a robust and scalable production environment for all FNZ’s customers. Team Responsibilities Application Support – ensure that the application is working correctly as deployed. Issue Management – analyse, investigate, and allocate for resolution and closure for all issues. Change Management – support testing and release process for production fixes. Project Handover – facilitate the transition between project support and production support for all change. Service Support – support the Service Managers in delivering FNZ services within KPIs, SLAs and contractual obligations. Role Responsibilities Monitor issues log - to maintain the quality of information on the issue log to allow for full investigation, resolution, and closure of all queries. Diagnosis and...