62 Client Service jobs

How you will provide meaningful contributions: Drive delivery and implementation of client portfolio/program(s), providing a high-level of client service, technical expertise and expert portfolio, program, and project management experience. Work on a wide variety of key project tasks such as business analysis, project management, technical design and requirements gathering in relation to fee billing and revenue management. Responsible for the development and execution of product roadmaps. Liaise with customers to identify, develop, and document business needs. Create and present proof of concept solutions to business needs. Coordinate and document technical installation of the application. Work with the client's technical teams in delivery management and technical configuration. Build, test and deliver SQL scripts, queries, and stored procedures. Extract and document clear functional and technical requirements according to SDLC procedures. Provide quality assurance...

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. Your Team Responsibilities The PAC team, a crucial part of the Client Services department, provides Murex customized external client technical support for the Europe, Middle East and Africa business units. We are actively seeking a highly analytical and motivated individual to join us. In this role, you will be responsible for maximizing client satisfaction with the current MX.3 platform by constantly following on cases that...

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. Your Team Responsibilities The PAC team, a crucial part of the Client Services department, provides Murex customized external client technical support for the Europe, Middle East and Africa business units. We are actively seeking a highly analytical and motivated individual to join us. In this role, you will be responsible for maximizing client satisfaction with the current MX.3 platform by constantly following on cases that...

Join us as a Payments Product Manager within our Transaction Banking (Global Transaction Banking) team, where you will support the development and delivery of Euro Clearing and payments solutions for Financial Institutions and FinTech clients. You will act as a trusted partner to the Product Lead, contributing to product strategy, delivery and stakeholder engagement across the end-to-end product lifecycle. You will play a key role in ensuring product initiatives are aligned to client needs, regulatory expectations and commercial objectives. Operating within a fast-paced and collaborative environment, you will contribute to the delivery of product workstreams, working closely with Technology, Operations and Control functions. You will translate business requirements into structured outputs, contribute to product roadmaps and support commercial analysis, while maintaining a clear focus on governance and risk. This role offers an opportunity to deepen expertise in payments and...

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. Team The Platform Technologies group in the Global DEV department drives the evolution of the MX.3 technical capabilities aligned with market standards and customers' expectations.  It’s an end-to-end organization that aims to address the technical and technological challenges of the MX.3 platform. To answer the different platform wide challenges, the group is organized into domains that are composed of developers, product...

As a Senior Project Manager reporting to Sr. Director – Delivery Management, you'll play a central role in delivering Nasdaq's global system implementations - driving projects from initiation through to successful close. You'll work at the intersection of technology, finance, and client experience, managing cross-functional teams and complex stakeholder relationships in a fast-paced, high-impact environment. You'll thrive in this role if you're delivery-focused, collaborative, and passionate about creating exceptional outcomes for clients and internal teams alike. Key Responsibilities Lead end-to-end project delivery, including scope definition, milestone planning, resource management, and budget oversight. Identify, analyze, and manage project risks and issues, escalating where appropriate to ensure timely resolution. Chair governance meetings and maintain accurate project documentation, including plans, risk logs, status reports, and post-implementation reviews. Build...

Overview Connecting clients to markets – and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Responsibilities Position Purpose: The Technical Product Manager for the Market Intelligence & Analytics Data Platform is responsible for defining and driving platform capabilities that support data-driven insights across the trading platform. This role focuses on enabling timely,...

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. Location: Kraków Hybrid model: Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old The Tax Product Support Analyst performs an active role in the development, enhancement, and maintenance of GTS’ business applications, as well as other interacting or connecting systems, data sources, and platforms, develops and maintains documentation related to applications, coordinates and delivers training with end users, and reports to a Senior Tax Product Manager, who manages the delivery of tax-focused products in various areas across GTS’ remit (i.e., Investment Tax, Tax...

Job Description This role provides application support for FNZ business, it involves issue management from external and internal clients to meet KPIs and SLAs and to liaise with other areas of FNZ to ensure a robust and scalable production environment for all FNZ’s customers. Team Responsibilities Application Support – ensure that the application is working correctly as deployed. Issue Management – analyse, investigate, and allocate for resolution and closure for all issues. Change Management – support testing and release process for production fixes. Project Handover – facilitate the transition between project support and production support for all change. Service Support – support the Service Managers in delivering FNZ services within KPIs, SLAs and contractual obligations. Role Responsibilities Monitor issues log - to maintain the quality of information on the issue log to allow for full investigation, resolution, and closure of all queries. Diagnosis and...

Nexpay is one of the fastest-growing fintech companies in the Baltics providing banking services for digital businesses. Since 2017 we have opened more than 600 business accounts and our clients have transacted more than €7bn. With offices in Riga and Vilnius, the team is rapidly growing and we are looking for an experienced Product Owner to join our team in Riga. Working here, you will be part of a dynamic mix of people with different backgrounds, skills, experiences, and passionate minds. As the Product Owner in this role, you will be responsible for: Research & Discovery Conduct ongoing market and competitor research to identify trends and opportunities for product development Create and manage the product roadmap, ensuring it remains aligned with the company's strategic goals Leverage internal performance data and analytics to inform product decisions and identify areas for improvement Planning, Prioritization, and Execution...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. Associate Product Manager — Service (Client Operations) Ebury Malaga Office - Hybrid: 4 days in the office, 1 day working from home per week Do you want to own a product at the centre of how Ebury serves its clients - and shape how it connects to everything around it? Do you look at a manual process and immediately picture how it could be automated? If you are result oriented, a problem solver hungry to learn more, then Ebury is the place for you! We are seeking an Associate Product Manager to own the...

XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you. We are a certified Great Place to Work company. Responsibilities Who is the Product Manager at XTB? You are responsible for the shape of the product: the vision for the future and the selection of KPIs that correspond to the KPIs of the area and the company. Key Responsibilities: Building a development strategy for the accounting system through close cooperation...

Project Description: VR-124101 Join our Development Centre in Bucharest and become a member of our open-minded, progressive and professional team. In this role, you will be working on projects for one of our world-famous clients. You will have a chance to grow your technical and soft skills, and build thorough expertise in the industry of our client. On top of an attractive salary and benefits package, Luxoft will invest in your professional training, and allow you to grow your professional career. Responsibilities: - Ensures that the project and programme work is compliant with documented standards, templates, and frameworks, and captured in agreed toolsets, to include, but not limited to: - Programme/project initiation - Resource Management - Financial Management - Vendor Management - Benefit Management - Risk and issue analysis - Change control - Information/configuration management - Quality assurance - Programme/project organization structures. - Ensures...

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Senior Product Manager – Regional Delivery to join our ever evolving Product Management team within Global Payments Europe and help shape the future of global commerce. What you’ll own Define and execute the product vision, strategy, and roadmap for payment solutions across multiple European markets, ensuring alignment with business objectives and customer needs Lead the regional delivery and migration of payment solutions to the Android-based Nucleus platform, coordinating priorities across countries and business lines Partner with regional stakeholders, customers, and cross-functional teams to translate market requirements into scalable product capabilities and development priorities Build business cases, contribute to pricing and commercial strategies, and drive product adoption and market expansion initiatives Collaborate with engineering, compliance,...

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. About the Role We are looking for a Group Product...

Product Implementation Manager | Based in Barcelona If you come from consulting, finance, or professional services and want more autonomy, more ownership, and direct exposure to how a scaling fintech delivers revenue, this is worth reading. Kantox delivers Currency Management Automation software that handles real financial operations for corporate clients across 75 countries, and as we take on larger, more complex implementations, we need someone who can own them end-to-end. This is a full-cycle individual contributor role: from solution design and project planning through to client go-live and handover. What you will work on Proactively managing implementation projects end to end: solution design, documentation, planning, and leading client workshops Taking direct responsibility for project planning, tracking progress, and identifying and resolving risks and issues across concurrent implementations Managing internal stakeholders across Sales, Product, and Tech to keep...

The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress - for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. You'll find our  700+ team across 12 regions and 9 time zones. The role Our Product Manager will own the onboarding and account management journey, sign-up through verification, approval, and first deposit/trade; accountable for conversion, drop-offs, and time-to-value. You'll lead our Alloy EV/KYC decisioning (cascade, match rates, retries) to maximise coverage with minimal friction, and improve back-office operations to boost straight-through processing. You'll also deliver...

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. About the Role We are looking for a Project Manager...

JOB TITLE: Digital Assets Product Manager (Associate Director) SALARY: Competitive - will be discussed at interview stage LOCATIONS: London, Glasgow, Edinburgh, Manchester or Birmingham HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at one of our office sites. About this opportunity: As a Digital Assets Product Manager, you'll help shape the future of how money moves and the next generation of products on blockchain. Working at the forefront of an emerging area in financial services, you'll develop and launch new capabilities that could transform how our Business & Commercial Banking clients transfer money, manage liquidity and access financial services. Your initial focus will be supporting the rollout of stablecoin-based transfers, translating an emerging technology into a practical, scalable proposition that delivers real value for our clients. You'll also...

Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa. At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility. Think finance is stuffy? Think again. At Equiti, we’re building fintech with a purpose: making wealth tools accessible to everyone. As we continue to grow, we’re seeking talented individuals who thrive in innovative environments. , and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our Product department would like to welcome a...