2 back office administrator jobs

Job Description This role provides application support for FNZ business, it involves issue management from external and internal clients to meet KPIs and SLAs and to liaise with other areas of FNZ to ensure a robust and scalable production environment for all FNZ’s customers. Team Responsibilities Application Support – ensure that the application is working correctly as deployed. Issue Management – analyse, investigate, and allocate for resolution and closure for all issues. Change Management – support testing and release process for production fixes. Project Handover – facilitate the transition between project support and production support for all change. Service Support – support the Service Managers in delivering FNZ services within KPIs, SLAs and contractual obligations. Role Responsibilities Monitor issues log - to maintain the quality of information on the issue log to allow for full investigation, resolution, and closure of all queries. Diagnosis and...

Help shape and run the technology that supports a busy electronic FX trading and sales environment. This role combines hands-on platform engineering with Product Owner ownership: contributing to technical delivery, strengthening service resilience, and helping turn stakeholder priorities into a clear, actionable team backlog. The team The London eFX platform team supports, maintains and develops trading technology within the Financial Markets Technology domain. We work in an agile delivery model and focus on reliable service, secure change, observability, automation, and continuous improvement. You will work closely with engineers, front-office stakeholders, IT management, tribe product managers and chapter leads to keep the platform stable today while shaping the roadmap for tomorrow. Roles and responsibilities As an engineering-focused Product Owner, you will stay close to the technology while helping the team deliver the right outcomes. You will: Contribute...