7 Customer Operations jobs

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over a million clients globally. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters Collect, process, and analyze data to generate actionable insights supporting data-driven decision-making across the Client Relationships & Service Division . The role involves identifying trends, uncovering patterns, causal Inference and creating visualizations or reports to communicate findings effectively to stakeholders, driving improvements in operations, strategy, and performance. The role is based in our Limassol office, Cyprus. In case of relocation, we offer full relocation support for you and your...

eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have 40 million registered users from 75 countries and our platform is available in 20 languages. eToro is an innovative, fast growing business and listed on Nasdaq in May 2025. We have over 1,500 employees across more than 10 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here. eToro is looking for a  Talent Acquisition Partner  to join our global TA team and support hiring across key business...

Join IronFX and shape the future of online trading. IronFX is a global leader in online trading, offering over 300 tradable instruments across forex, metals, indices, commodities, futures, and shares. With a strong commitment to cutting-edge technology, top-tier service, and continuous innovation, we empower traders worldwide with world-class platforms and resources. We are looking for an experienced and driven Senior Payments Partnership Supervisor. The successful candidate will supervise the Payments Partnership function working closely together with the Payments Operations Manager and Head of Business Operations, overseeing PSP relationships, payment infrastructure expansion, and strategic payment initiatives across multiple markets. This role combines mentoring junior team members, driving the onboarding function end to end, stakeholder management, and operational excellence to ensure a seamless and efficient payments ecosystem that supports IronFX's global growth. What...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 40M+ trades a day and 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for 1M+ clients worldwide. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters Collect, process, and analyze data to generate actionable insights supporting data-driven decision-making across the Client Relationships & Service Division . The role involves identifying trends, uncovering patterns, causal Inference and creating visualizations or reports to communicate findings effectively to stakeholders, driving improvements in operations, strategy, and performance. The role is based in our Limassol office, Cyprus. In case of relocation, we offer full relocation support for...

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Cyprus. Who We Are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you will do at Axi! The role represents Axi within the Client Success function, contributing to positive client outcomes, retention, and long-term value through tailored support, practical insights, and solution-focused guidance that strengthens Axi’s global brand. Your EDGE Assignment/You Will Deliver high-quality, multi-channel support to...

Who We Are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you will do at Axi! The role represents Axi within the Client Success function, contributing to positive client outcomes, retention, and long-term value through tailored support, practical insights, and solution-focused guidance that strengthens Axi’s global brand. Your EDGE Assignment/You Will Deliver high-quality, multi-channel support to clients, ensuring timely, accurate, and professional handling of enquiries and issues. Tailor support in line with...

Join FxPro : a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, Dubai, and Yerevan. FxPro boasts a diverse workforce of over 600 employees representing 50 nationalities, making it an exciting and dynamic workplace. At FxPro, we see each team member as an integral part of our success story. As a Chinese Customer Retention Officer , you will deliver high-quality support to FxPro's clients via live chat, email, and phone, while handling daily operational tasks and ensuring a seamless, compliant client experience. The role operates on a 24/5 shift schedule, with the majority of shifts between 08:00-24:00 CY time; occasional overnight shifts (00:00-08:00) may be required due to business needs, holidays, or staffing arrangements. Responsibilities Deliver proactive, high-quality support to clients via live chat, email, and phone while maintaining a strong customer-centric approach Resolve client...