106 Customer Value Management jobs

About The Job The economy is always in motion. Developments on a macroeconomic level have a major influence on how the stock market behaves. Will the interest rates rise or fall? How will this affect the stock market? And how does consumer confidence relate to the current stock market climate? If you have a genuine interest in financial markets, and helping our investment clients gives you energy, then read on. As a Client Service Associate, you will be part of the dynamic department, consisting of 65+ Investment Specialists. The team supports our wider Global Sales efforts and is responsible for increasing customer satisfaction (NPS - Net Promoter Score). You will receive structured training from our professional and experienced leads, developing your investment expertise and knowledge. As your knowledge develops you will be able to answer client questions about investment products like turbos, futures and options, giving product related advice and sharing insights about...

At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business. As we are expanding our team, we’re looking for Partner Relationships Manager to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen! About the role: As we move into our next phase of growth, we’re on the lookout for Partner Relationships Managers to build, develop and scale high-performing partnerships across our key markets in Europe. In this role, you will be the commercial owner and trusted relationship lead for a portfolio of strategic partners, helping them turn the myPOS proposition into sustainable merchant...

Eightcap is a dynamic online trading provider, focused on the delivery of exceptional trading tools and professional insights to enable smarter trading, with a commitment to excellence and a passion for delivering trading technology to active clients. The company is headquartered in Melbourne, Australia, and has offices in the UK, Cyprus, Bulgaria, Bahamas, and the Seychelles. The Client Relationship Manager plays a key role in enhancing client satisfaction, driving retention, and reinforcing Eightcap's reputation as a leading online trading business. Through strategic relationship management and pro-active support, the role contributes to the company's growth and long-term success. Requirements To drive real impact in this role, you will: Own the Full Sales Cycle: You'll manage the complete Retail journey from first application to active trader, helping new clients navigate onboarding with clarity and confidence. Build Relationships That Last: Working directly with...

About Us At Fenergo, we're not just building software—we're transforming how the world's leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world's top financial institutions, we're on a mission to change the game. We're more than a global leader in AI-powered client lifecycle management—we're reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries. But we don't stop there. At Fenergo, we believe in a world where financial institutions aren't just compliant—they're confident. Where technology doesn't just meet regulations—it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and...

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.  If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.   THE WORK: As a Ripple Treasury Customer Success Manager, you are a critical part of our customers’ adoption and ongoing satisfaction with Ripple’s treasury solutions. You will play a pivotal role in ensuring our enterprise treasury and finance customers achieve their desired outcomes (value realization) — from streamlining cash management and FX operations to optimizing...

Main Responsibilities: Build and prioritize the end to end client success roadmap across web,app,email,push, in-app, sms, viber and telemarketing touchpoints Map the critical moments from web session start to application drop off and approval trought repayment, repeat use and reactivation, design the automated and triggered journeys that move customers to the next valuable state or action  Set eligibility, suppression, frequency and channel policies using customer behaviour, value, risk and consent signals, while protecting the customer trust Translate lifecycle opportunities into business cases, monitor funded contracts, revenue, repeat rate, reactivation and channels cost – not opens and clics  Work with App, Web, Brand and Content, Client Service, Communications, Product, Data, Legal and IT teams to improve both the message and the customer experience Define business and data requirenments with technical owners, ensure events, triggers, integrations,...

Trapets is on a mission to help companies fight financial crime. As a market leader in RegTech SaaS, we deliver cutting-edge solutions to the financial industry, enabling compliance with regulations and preventing financial crime. Our platform, Instantwatch, monitors customers' daily operations, ensuring protection against money laundering, fraud, and terrorist financing. We are now seeking an experienced and commercially driven Customer Success Manager to join our Stockholm team and help drive the next phase of our growth. About The Role At Trapets As a Customer Success Manager (CSM) at Trapets, you will play a pivotal role in ensuring that our customers derive maximum value from our solutions. You will focus on building long-term success and relationships with key customers, overseeing account governance and expansion strategies. This role requires an understanding of complex B2B relationships and stakeholder management combined with a passion for driving customer success and...

About IG Group IG Group is a FTSE 100 fintech operating across five continents, serving over 1.4m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part...

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.  If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Ripple is growing, and we're looking to hire an experienced Senior Sales Manager, based in London to cover the German and Austrian markets. This sales quota-carrying position is responsible for revenue generation through the direct sale of Ripple Products, including Custody, Payments and Stablecoin, to crypto natives and FinTechs. The ideal candidate lives and...

At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real time. We use trusted AI to detect and prevent financial crime, fraud, and money laundering at scale: the world's top banks, payment networks, and acquirers trust our technology to safeguard more than one billion consumers and $9 trillion in payment volume every year. Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year. We believe in the power of our product and its ability to solve the challenges of today’s financial crime landscape. We continue to execute and build momentum as we develop our customer base with the world's top banks. In our fast-paced and open environment, you will be working with a collaborative team spanning across the globe...

Who we are? Silverfin is a cutting-edge cloud software solution built by accountants, for accountants. Founded in 2013, Silverfin was created to solve the frustrations of manual, error-prone processes in analysing financial data and compliance. From day one, we’ve been a cloud-first platform with an open API architecture, leveraging structured data to transform how accountants work. Our mission is simple: to enhance and support the accountancy profession through AI and automation, ensuring accountants remain relevant and respected in the future of finance. In 2023, Silverfin became part of the Visma Group, joining one of Europe’s leading providers of cloud software. This partnership strengthens our ability to innovate and expand our impact within the accountancy industry. Today, Silverfin is trusted by over 1000+ firms across 19 countries. Our clients include all of the Big 4 accounting firms, as well as leading global networks like BDO, PKF, Baker Tilly, Grant Thornton,...

Who we’re looking for! Banqsoft is the trusted and preferred technology partner for banks, asset finance, and credit management across the Nordics. We deliver efficient solutions that give our customers a competitive edge - and we’re known for it. We’re growing, and now we’re strengthening our sales team. We need someone who can open doors and close deals. We’re looking for a Sales Executive to drive new business across our two core domains: Digital Banking and Credit Services. You will own the full sales cycle - from identifying the right opportunities to signing agreements that matter. This isn’t about volume. It’s about the right conversations with the right people, turning real business problems into commercial outcomes. You will report to the Business Area Manager for Banking & Credit Services and work closely with product and delivery teams. You will also collaborate with other business units and their sales teams to identify and drive cross-selling opportunities...

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description The Sales Director / Manager –...

Company Description We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.  We’re driven by our Group purpose, to power people and possibilities. Job Description Are you a strategy pro with exceptional commercial acumen? We are seeking an...

Title Sales Development Representative - German Speaking Desired Location Amsterdam/ London Hybrid - 3 days minimum in the office per week The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. Meet Nuvei, Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modular, flexible, and scalable technology enables leading companies to accept next-generation payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally through one integration. At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually...

Experience and relationship management add value to our customers' needs by ensuring their foreign transactions run smoothly. We need you for this. You will be an advisor, problem solver and confidant to our clients, providing them with insight and expertise on market developments and opportunities to sustain their business objectives and serving as a foreign exchange informant. You are a negotiator and able to build and strengthen relationships at an executive level. You will think outside the box and use your analytical insights to further develop our sales strategy, techniques and tactics based on feedback from our customers and developments in the forex market. You are able to transfer your passion, initiative and motivation to our team and our customers. What awaits you? You work closely with the Customer Success Team You are responsible for your own client portfolio You will be available to answer detailed questions and assist them with transactions You maintain...

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role Our Sales team powers customer growth around the world. From prospecting to...

About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: One of the UK’s newest unicorns with a team of just over 700 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance . We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Join us if you want to Take ownership across a broad...

Department: Sales Location: United Kingdom Compensation: £28,000 - £32,000 / year Description Job Title : Business Development Representative Employment type: Full time, hybrid (3 days per week in our Manchester Office) Salary: up to £32,000 per annum, depending on experience At AccessPay, we believe that great technology starts with great people. We're a leading fintech helping organisations streamline payments and cash management, but what really sets us apart is our culture. Recognised as one of the UK's Best Workplaces™, we're committed to creating an environment where people feel supported, challenged and empowered to do their best work every day. As we continue to grow, we are expanding our BDR team and looking for ambitious individuals who are ready to take their careers to the next level. If you are eager to thrive in an environment that prioritises employee growth and development, this is the perfect opportunity for you. You’ll be joining a successful...

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. About the role: This role is based in Flexport’s new Warsaw office and is one of the first Account Executive positions on the ground in Poland. As part of the founding commercial...