5 Client Service jobs

Job summary We are seeking a motivated and detail-oriented Trading Solutions Analyst to join our growing team. In this role, you will serve as the primary point of contact for our clients, ensuring an exceptional experience from onboarding through ongoing account management. You will play a key role in building lasting client relationships, resolving service issues, and supporting business growth through proactive client engagement. This position is ideal for someone with strong communication skills, financial industry experience, and a passion for delivering outstanding service in a regulated environment. This role sits within a brokerage environment — candidates with direct experience at a CFD/Forex broker, derivatives broker, or institutional prime brokerage will be prioritised Key Responsibilities Act as the first point of contact for client inquiries, service requests, and issue resolution, ensuring timely and professional communication. Support and manage...

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About The Opportunity The Senior Risk Manager supports the Regional Head of Risk in overseeing financial and non-financial risks across the region. The role helps maintain robust risk frameworks, controls, governance, and reporting, while providing effective oversight and...

Overview: Are you ready to elevate your trading career to the next level? We’re on the hunt for a dynamic, driven, and skilled Sales Trader to join our high-performing team. This role places you at the forefront of financial markets, empowering you to execute impactful trades, provide seamless liquidity, and collaborate with top-tier counterparties in a fast-paced, innovative environment. Responsibilities: From order flow to execution, hedging, settlement, and monitoring electronic pricing, you’ll manage every step with precision. Generate actionable insights to refine strategies and optimize pricing mechanics. Ensure accurate trade records, reporting, and PnL tracking, driving transparency and operational excellence. Identify and capitalize on opportunities to fuel trading revenue in alignment with our ambitious business plan and be able to drive more trading volumes through new and existing clients. Work closely with colleagues across departments and the group to...

Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa. At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility. Think finance is stuffy? Think again. We see Equiti as a new breed of broker, and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our Risk department would like to welcome a dynamic and engaged Head of Multi-Asset Operational Risk in our office in Dubai As a Head of Multi-Asset Operational Risk with experience across Cash...

Individual Contributor role — you'll lead through analysis and judgment, not people management. We're not hiring someone to fill out risk registers. We're hiring someone to figure out why a risk model missed something last quarter — and build the system that catches it next time. Why this matters Deriv's mission is Trading for Anyone, Anywhere, Anytime. Millions of traders, in multiple currencies, across regulatory regimes, around the clock. At that scale, risk doesn't wait for a quarterly review cycle — it moves as fast as the market does. Real money, real regulations, real consequences. We're already building risk operations that run continuously: dozens of fraud detection models flagging money-movement patterns and trading abuse in production, AML review pulling risk metrics automatically instead of by hand, and vendor risk assessments run through document analysis instead of a checklist. Not experiments — systems that are already catching things a person reviewing...