28 Client Service Manager jobs

Build the future of FinTech at VIALET At VIALET, we're not just another electronic money institution. We're building a specialized financial platform for target industries, providing a comprehensive suite of solutions that empower businesses to thrive. We're laser-focused on delivering exceptional service and expert support to our clients, and we're ranked among the top EMIs in Lithuania in client funds, turnover, and revenue. As we scale, we're expanding to new industries and regions, solidifying our position as a leader in the FinTech landscape. Join our growing Transaction Monitoring & Sanction Screening team and help us shape the future of finance! Why VIALET? Impact: Directly contribute to a platform used by industry leaders. Growth: Be part of a rapidly expanding company with ambitious goals. Expertise: Work alongside a talented Transaction Monitoring & Sanction Screening team in a collaborative environment. Ownership: Take ownership and see your work...

The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress - for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. You'll find our  700+ team across 12 regions and 9 time zones. The Role The Engineering Manager leads multiple cross-functional engineering teams responsible for the development, performance and ongoing operation of Pepperstone's core trading platform, including the Order Management System (OMS), trading integrations and platform services. This role is accountable for translating the Trading Platform vision and roadmap into high-quality engineering outcomes, while ensuring the platform is...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Outsourcing & Third-Party Risk Manager will be responsible for establishing and overseeing a robust, group-wide outsourcing and third-party risk management framework across all entities within the Capital Vault Group. The role ensures that outsourcing and third-party arrangements support operational resilience, sound governance, and regulatory compliance across all jurisdictions in which the Group operates. Responsibilities: Own and maintain the Group Outsourcing and Third-Party Risk Management Framework, ensuring it remains aligned with regulatory expectations, market standards, and the Group’s risk appetite. Provide...

As a Junior Operational Risk Officer, you will play a key role in reinforcing iBanFirst's operational risk framework, with particular of our Business Continuity and Resilience programme and our Third Party / Outsourcing Risk Management activities. You will work closely with the Operational Risk Manager, pCISO, and business stakeholders to ensure that iBanFirst remains resilient, compliant, and well-prepared for disruptions, in line with DORA, NBB, and other applicable regulatory requirements. Key Responsibilities Operational Risk Management Support the maintenance and enhancement of the Operational Risk Framework, including the risk taxonomy, risk register, and risk appetite statements. Assist in facilitating Risk and Control Assessments (RCAs) with business units, particularly for process changes, new products, and new market entries. Map and document end-to-end business processes, identifying key controls, risk exposures, and process gaps in collaboration with...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Head of Risk will be the accountable risk leader for the UK entity, responsible for ensuring that all material risks affecting UK clients, regulatory posture, and operational resilience are identified, assessed, monitored, and reported effectively. This is a broad role covering financial risk (excluding direct dealing oversight), operational risk, conduct risk, and third party/outsourcing risk. A defining characteristic of this role is its operating model. Many core risk functions are delivered by the Group Risk team on an outsourced or shared services basis. The Head of Risk does not need to build and staff every capability locally. Instead, they...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We are looking for a Senior Operational Risk Analyst to join us in a group-level role with impact across all functions including product, operations, technology, compliance, dealing etc. You'll help identify, assess and manage risks all the way to full mitigation, analyse processes for improvements. In this role, you'll prepare clear risk reports for senior leadership, maintain our risk register, and contribute to the ongoing development of our risk and governance frameworks, ensuring we stay aligned with regulatory requirements and industry best practice. Responsabilities Provide guidance, support, review and constructive challenge as...

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About The Opportunity The Senior Risk Manager supports the Regional Head of Risk in overseeing financial and non-financial risks across the region. The role helps maintain robust risk frameworks, controls, governance, and reporting, while providing effective oversight and...

CMC Markets requires a suitably skilled Financial Risk Manager with relevant Futures & Options experience, who will be mandated with ensuring aspects of the Group’s financial risks are correctly captured, reported and scrutinised in a timely and efficient manner. This is a newly created role in Risk team with a focus on the Futures & Options (Exchange Traded and OTC) product, assisting in setting the reporting and continued ongoing monitoring. The role will cover both financial and liquidity risk management. *** Please note that this role requires 5 days onsite. *** Key Responsibilities: The Financial Risk Manager will develop, monitor and report various risk metrics ensuring breaches are appropriately reported or signed off. Daily interrogation, interpretation and reporting of stress testing. Drive the development of existing reporting of market, credit counterparty, and liquidity risk. Promote and raise awareness of FRM such that all stakeholders are aware of...

Sygnum is a global digital asset banking group, founded on Swiss and Singapore heritage. We empower professional and institutional investors, banks, corporates and DLT foundations to invest in digital assets with complete trust. Our team enables this through our institutional-grade security, expert personal service and portfolio of regulated digital asset banking, asset management, tokenization and B2B services. In Switzerland, Sygnum holds a banking licence and has CMS and Major Payment Institution Licences in Singapore. The group is also regulated in the established global financial hubs of Abu Dhabi, Luxembourg and is registered in Liechtenstein. We believe that the future has heritage. Our crypto-native team of banking, investment and digital asset technology professionals are building a trusted gateway between the traditional and digital asset economies that we call Future Finance. To learn more about how Sygnum’s mission and values are shaping this digital asset ecosystem,...

Description The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress - for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. You'll find our 700+ team currently across 12 locations and 9 time zones. The Role   Our technology team thrives on collaboration, innovation and continuous learning. We encourage fresh thinking, value technical excellence, and give our engineers the autonomy to make a real impact. Join us as a  Principal Engineer - Trading Core  and take technical ownership of the heart of Pepperstone's trading platform. Our Java-based trading engine powers order...

We are looking for an experienced Risk Manager to join a CySEC regulated entity of the group. The successful candidate will be responsible for overseeing the company's market, liquidity, credit and operational risk framework, ensuring that risks are effectively identified, monitored and controlled in line with regulatory requirements and the company's risk appetite. This is a hands-on role for someone with strong industry experience and a solid understanding of trading and risk management environments. Responsibilities: Develop, implement and maintain the company's overall risk management framework, ICT oversight Monitor market, liquidity, credit, counterparty and operational risks Monitor trading activity, exposure, leverage, margin levels and client risk Analyse and manage the company's exposure across different instruments and liquidity providers Establish and monitor risk limits, thresholds and escalation procedures Conduct regular stress testing, scenario...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Head of Risk will be the accountable risk leader for the UK entity, responsible for ensuring that all material risks affecting UK clients, regulatory posture, and operational resilience are identified, assessed, monitored, and reported effectively. This is a broad role covering financial risk (excluding direct dealing oversight), operational risk, conduct risk, and third party/outsourcing risk. A defining characteristic of this role is its operating model. Many core risk functions are delivered by the Group Risk team on an outsourced or shared services basis. The Head of Risk does not need to build and staff every capability locally. Instead, they...

Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa. At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility. Think finance is stuffy? Think again. We see Equiti as a new breed of broker, and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our Trading Operations Center would like to welcome a detail-oriented Platform Trading Engineer in our office in Limassol, Cyprus As a Platform Engineer you will be responsible to support,...

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. Team & Context The client services team is firstly responsible for the smooth, timely and cost-effective implementation of our platform in the client’s environment. Following the client go-live, the client services team develops and implements an appropriate upgrade and support strategy. Client services EMEA Trading team is responsible of providing expertise to the client and support him on MX.3 platform in the maintenance...

At Barclays Bank (Suisse) SA, we focus on delivering exceptional solutions to clients while maintaining a robust and sustainable risk framework. As an experienced Credit Risk Sanctioner (VP), you will play a critical role in supporting sound credit decision-making and enabling business growth, while protecting the bank's credit risk profile. This is a great opportunity to work on a diverse portfolio of high-net-worth, corporate, and institutional clients, while partnering with key stakeholders and developing your leadership capabilities within a Swiss private banking entity. Some Key Responsibilities You Will Have Include Analysis of lending applications, financial statements, credit reports, and other relevant documents to assess the borrower's creditworthiness and repayment capacity. Monitoring the performance of the Swiss credit portfolio, identifying potential risks and early warning signs of credit default. Evaluation of the risk profile of each application considering...

Job summary We are seeking a motivated and detail-oriented Trading Solutions Analyst to join our growing team. In this role, you will serve as the primary point of contact for our clients, ensuring an exceptional experience from onboarding through ongoing account management. You will play a key role in building lasting client relationships, resolving service issues, and supporting business growth through proactive client engagement. This position is ideal for someone with strong communication skills, financial industry experience, and a passion for delivering outstanding service in a regulated environment. This role sits within a brokerage environment — candidates with direct experience at a CFD/Forex broker, derivatives broker, or institutional prime brokerage will be prioritised Key Responsibilities Act as the first point of contact for client inquiries, service requests, and issue resolution, ensuring timely and professional communication. Support and manage...

Overview Company Overview: Connecting clients to markets – and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Position Purpose: The Senior Banknote Dealer is responsible for the commercial management of current-issue circulating and legacy but tradable banknotes, with a strong emphasis on FX-linked pricing, inventory risk, and hedging strategies. The role combines physical...

Our mission is to enable everyone to build wealth We reinvent how trading and investing work by creating exceptional products people love. Fostering a culture of excellence and high velocity is the key to our success. Тoday, we serve over 6 million clients, with more than €30 billion in assets under management - a testament to the scale and trust we’ve built in just a few years. What You’ll Do Ensure the organisation’s approach to the treatment of risk is aligned with its Risk Management Framework, Risk Strategy and Risk Appetite. Conduct Risk and Control Self-Assesments and prepare evidence of control framework adherence for senior management and Board. Provide education and training to the rest of the Firm on their responsibilities to ensure adherence to risk requirements. Oversee and challenge risk event/ incident management from initial reporting through to remediation and closure. Demonstrating an understanding of liquidity risk management and stress testing....

Overview: Are you ready to elevate your trading career to the next level? We’re on the hunt for a dynamic, driven, and skilled Sales Trader to join our high-performing team. This role places you at the forefront of financial markets, empowering you to execute impactful trades, provide seamless liquidity, and collaborate with top-tier counterparties in a fast-paced, innovative environment. Responsibilities: From order flow to execution, hedging, settlement, and monitoring electronic pricing, you’ll manage every step with precision. Generate actionable insights to refine strategies and optimize pricing mechanics. Ensure accurate trade records, reporting, and PnL tracking, driving transparency and operational excellence. Identify and capitalize on opportunities to fuel trading revenue in alignment with our ambitious business plan and be able to drive more trading volumes through new and existing clients. Work closely with colleagues across departments and the group to...