15 Customer Value Management jobs in Barcelona

We’re looking for a Principal Product Manager to shape how AI creates real value for our customers and for Spendesk, working across squads rather than inside a single one. You’ll join the AI & Data Products squad, which builds AI features and agents that make Spendesk smarter, faster, and more reliable. Its ambition is a step-change in leverage for our customers and teams, shipped pragmatically and judged on adoption and outcomes. This is a senior individual contributor role. You won’t rely on formal authority or direct reports. Instead, you’ll raise the quality of product decisions across multiple areas through strategy, systems thinking, evidence, and influence. What You'll Do Define durable AI product direction across several product areas, connecting customer problems, company priorities, technical reality, and commercial opportunity. Identify consequential problems that aren’t visible from a single squad, and frame them into focused, evidence-backed bets....

About The Opportunity We are seeking a Product Manager for AI Products to join the “Intelligent Operations Platforms” (IOP) segment. In this role, you will drive the development of AI solutions - spanning both Machine Learning and Generative AI - that empower our teams and help N26 lead the financial industry through technology. Our AI Products team acts as a central hub of innovation. We don't just build features; we build and manage AI capabilities that allow every other part of the bank - from Financial Crime and Risk to Growth and Marketing - to become smarter. You will work at the intersection of cutting-edge technology and real-world banking, turning sophisticated models into scalable products that improve efficiency, compliance and the customer experience. In This Role, You Will Work hand-in-hand with Senior Product Leadership. You will work closely with different PMs to align your roadmap with the broader company-wide AI strategy, while maintaining autonomy over...

About Finom Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform. We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe. Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy,...

About The Opportunity We're looking for a Product Designer to join N26's UX team in our Grow and Engage domain. There are a couple of areas within the domain where we're adding design strength, and we'll match you to the right one based on your background and what you're drawn to. In this role, you'll work in the Grow & Engage domain—the heart of the customer experience ranging from the acquisition and signup to our premium membership tiers and the daily engagement of our users. You will work in teams delivering the newest and most innovative features serving our customers in the best way possible. You'll design end-to-end on important features and flows that millions of customers use every day. You'll report to our Head of UX, and work in a tight cross-functional team of product, engineering, research, and data partners. We'll back you to grow your craft on work that matters—to customers, to the business, and to your own development as a designer. We believe...

Context of the role The Accounts and Operations Executive will sit at the intersection of client relations and operational execution. In this dual role, you will be the bridge between our clients and our internal technical and financial and operational infrastructure. You will also manage a portfolio of growing business accounts, ensuring their day-to-day transactions run smoothly, while simultaneously troubleshooting operational bottlenecks. Reporting to the regional Head of Account Management, you will build strong day-to-day relationships with these accounts, helping them get the most value from Thunes. You will be their first point of contact for our products and services, ensuring a great customer experience, driving healthy adoption, and identifying smaller cross-sell and upsell opportunities, often in collaboration with more senior Account Managers in the region. Key Responsibilities Ensure satisfaction across your portfolio of smaller accounts to support...

Product Implementation Manager | Based in Barcelona If you come from consulting, finance, or professional services and want more autonomy, more ownership, and direct exposure to how a scaling fintech delivers revenue, this is worth reading. Kantox delivers Currency Management Automation software that handles real financial operations for corporate clients across 75 countries, and as we take on larger, more complex implementations, we need someone who can own them end-to-end. This is a full-cycle individual contributor role: from solution design and project planning through to client go-live and handover. What you will work on Proactively managing implementation projects end to end: solution design, documentation, planning, and leading client workshops Taking direct responsibility for project planning, tracking progress, and identifying and resolving risks and issues across concurrent implementations Managing internal stakeholders across Sales, Product, and Tech to keep...

Account Executive - DACH Market | Based in Barcelona If you are a German-speaking sales professional who wants to own a market rather than work one, this is worth reading. Kantox is a BNP Paribas-backed fintech with a product that solves a real, measurable problem for CFOs and Treasurers. We are looking for one person to join in building that pipeline from Barcelona and grow with it. We build a Currency Management Automation software that helps companies turn FX from an operational burden into a competitive advantage. Our clients are CFOs and Treasurers at mid-to-large corporates across 75 countries, and they trust us to move serious money. Over $20 billion and counting. What you will work on You will run full-cycle enterprise sales into German, Austrian, and Swiss companies, from first outreach to signed contract. That means: Building and managing a pipeline of mid-to-large corporates with meaningful FX exposure Engaging CFOs, Treasurers, and FX managers and leading...

About The Opportunity We are seeking an experienced and visionary Engineering Manager to lead one of our Data Platform teams, currently undergoing a fundamental transformation from a traditional, service-oriented model into a product-oriented platform team focused on automation, scalability, integration, and developer enablement. As Engineering Manager, you will play a pivotal role in accelerating this transition, guiding the team through a challenging but high-potential journey. You will be responsible for shaping and executing long-term technical and organizational strategies that enable scalable ownership models across the company, allowing teams to safely and autonomously leverage platform capabilities. Your leadership will be key to evolving a team with strong operational foundations into a high-impact, autonomous group of engineers who deliver reliable and compliant platform solutions, empower development teams, and contribute to the broader platform ecosystem. You will...

About Us Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives. By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need. What You'll Be Doing As our Chargeback Specialist, you’ll be the person who manages and resolves complex disputes and chargebacks, ensuring efficient, timely, and fair resolutions while protecting customer trust and our financial integrity. Here's What Your Day-to-day Will Look Like Handle Complex Disputes and Chargebacks – Managing the full lifecycle for high-priority or complex cases: from intake and investigation to evidence compilation, response drafting, and escalation. Perform Deep-Dive Analysis – Analyzing dispute and chargeback data to spot root causes, emerging...

Product Vision We're looking for a Senior Product Manager to lead the KYC & AML squad — the team responsible for how Spendesk verifies, onboards, and continuously monitors the businesses and individuals who use the platform. This role sits at the critical intersection of product, compliance, and financial infrastructure — where every decision has direct implications for regulatory adherence, customer activation, and operational efficiency. You will own the product strategy for two core domains: KYC (company onboarding, document submission, and representative verification) and AML (ongoing transaction monitoring, including a major TMS migration). Beyond your squad, you will act as Spendesk's internal compliance translator — helping other product teams embed regulatory thinking into their work before it becomes a problem. As a PM in this role, you will turn compliance complexity into great product. You will translate regulatory requirements and operational pain points into...

About Us Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives. By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need. What You'll Be Doing As our KYC Analyst, you will be at the forefront of ensuring seamless onboarding experiences for our consumers. You’ll be the person who ensures a comprehensive approach to risk mitigation and regulatory adherence while maintaining a great UX for our customers. Here's What Your Day-to-day Will Look Like Perform due diligence – Ensure appropriate client documentation is captured and provide timely onboarding for new consumers, using country-specific knowledge to confirm identity document authenticity. Meet productivity and...

Team Lead Account Manager At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! As the Account Management Team Leader, you will lead a team of Account Managers dedicated to driving retention and revenue growth within a portfolio of small merchants transacting between €5K and €50K in monthly TPV. Your primary objective will be to lead a high-performing, commercially driven Account Management team that strengthens merchant engagement, improves portfolio health, and unlocks untapped revenue opportunity across this segment....

About The Opportunity We are seeking a Senior Atlassian Consultant to join our team at N26. This role is designed for an Atlassian technical expert who thrives in a high-growth, evolving FinTech landscape. You won't just be managing tools; you will be optimizing the way our entire organization collaborates. We are looking for a professional who enjoys conceptual ownership . At N26, we value "first-principles" thinking—the ability to take high-level business goals and translate them into elegant, scalable technical architectures. If you enjoy a role where you have the autonomy to define the "how" and "why" behind a solution, this is the place for you. In This Role, You Will Translate Vision into Reality: Act as a key partner to stakeholders, taking broad business objectives and refining them into sophisticated, high-impact technical solutions within the Atlassian suite. Drive Independent Project Life-Cycles: Lead initiatives from discovery and...

About Finom Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform. We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe. Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy,...

About The Opportunity We are seeking an experienced and visionary Engineering Manager to lead one of our Data Platform teams, currently undergoing a fundamental transformation from a traditional, service-oriented model into a product-oriented platform team focused on automation, scalability, integration, and developer enablement. As Engineering Manager, you will play a pivotal role in accelerating this transition, guiding the team through a challenging but high-potential journey. You will be responsible for shaping and executing long-term technical and organizational strategies that enable scalable ownership models across the company, allowing teams to safely and autonomously leverage platform capabilities. Your leadership will be key to evolving a team with strong operational foundations into a high-impact, autonomous group of engineers who deliver reliable and compliant platform solutions, empower development teams, and contribute to the broader platform ecosystem. You will...