Worldpay
Birmingham, United Kingdom
Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a CDD Oversight and Operational Performance Manager to join our ever evolving Enterprise Customer Due Diligence team and help shape the future of global commerce. Location: Edgbaston - Hybrid working model available, 3 days per week office based on a rotational shift basis between the hours of 8am - 8pm Monday to Friday. What You’ll Own Leadership and Team Management:
Oversee the day-to-day performance of the team ensuring efficient, accurate execution of CDD processes and timely resolution of issues
Produce and analyse management information reports to inform decision making and highlight key trends
Provide regular reporting on performance, capabilities and outcomes to support strategic direction and progressive KPI setting
Ensure effective management and oversight of the teams’ pipeline, success metrics (e.g. throughput)...