2 Customer Operations jobs in Geneva

Head of Alternative Investments | Barclays | Switzerland. We are seeking an experienced alternative investment specialist to act as the key link between product teams and clients, providing expert knowledge, support, and commercial insight across a range of alternative investment solutions. This role focuses on private markets, private equity, hedge funds, and related alternative investment products, supporting both internal stakeholders and external clients, and will offer significant visibility to the successful candidate. Working closely with Investment Advisory (IA), Private Banking (PB), and Hedge Fund teams, the successful candidate will play a pivotal role in driving the distribution and adoption of alternative investment products within the Swiss market. Required Skills & Experience Minimum 5 years’ relevant experience within alternative investments, private equity, hedge funds, or private markets gained at a leading investment firm, asset manager, private bank,...

How you will provide meaningful contributions: Drive delivery and implementation of client portfolio/program(s), providing a high-level of client service, technical expertise and expert portfolio, program, and project management experience. Work on a wide variety of key project tasks such as business analysis, project management, technical design and requirements gathering in relation to fee billing and revenue management. Responsible for the development and execution of product roadmaps. Liaise with customers to identify, develop, and document business needs. Create and present proof of concept solutions to business needs. Coordinate and document technical installation of the application. Work with the client's technical teams in delivery management and technical configuration. Build, test and deliver SQL scripts, queries, and stored procedures. Extract and document clear functional and technical requirements according to SDLC procedures. Provide quality assurance...