2 AI Automation jobs in Istanbul

We're building the bank of The Free, and protecting users and resolving fraud reliably is core to our mission. We're transforming Fraud Ops from a reactive function into an AI-led capability that gets faster, smarter, and more accurate with every case. That transformation needs one person to own it end-to-end. Up for this challenge? Kick off your application by taking our assessment and find out if bunq is your perfect match! ?️ Take Ownership As our Fraud Ops Expert, you'll own the Fraud Operations process end-to-end, from individual case to systemic fix to AI-led transformation. Own every Fraud Investigation and escalation yourself: you live in the process, handle the hard cases, and make sure no user falls through the cracks. Identify failure patterns, own the structural fixes, and drive AI-led automation that makes fraud ops scale through intelligence rather than headcount. Hold full KPI accountability for speed, accuracy, and user satisfaction, you distinguish...

Behind every payment is someone who expects things to simply work. People shouldn't have to wonder where their money is or what's happening next. As a Payment Investigations Expert, you make payments feel effortless by giving our users fast answers, clear communication, and complete confidence in every interaction. That's your mission. Up for this? Kick off your application by taking our assessment and find out if bunq is your perfect match! ?️‍♂️ Take Ownership As our Payment Investigations Expert, you'll own the end-to-end payment investigation journey, from the moment an issue surfaces to the moment it's resolved and prevented from happening again. Build and scale AI-powered automation for payment investigation flows, driving auto-handle rates higher and continuously raising the ceiling each quarter. Track investigation performance and user satisfaction through Looker and Amplitude, running monthly gap analyses to turn structural issues into clear, actionable process...