8 Client Service jobs in Johannesburg

Job Purpose To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations. Job Responsibilities Client Engagement Address any concerns relating to the queue flow or digital devices. Assist client to download online applications and resolve any log in issues. Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device. Assist the client to obtain statements, cards and other relevant documentation from self-service zones. Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests. Discover client's service and digital needs through connecting, understanding and delivering...

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. The Opportunity nCino KYC Africa is on a mission to make money laundering impossible. Our software and compliance services help accountable institutions worldwide meet their obligations – from attorney groups to asset managers and foreign exchange firms. As Senior Account Manager, you own our most significant relationships. You'll lead your own renewals and commercial negotiations across a portfolio of up to 100 clients, sit across the table from C-suite stakeholders, and shape how those organisations think about compliance risk. You report directly to our Head of Account Management, with genuine autonomy over how you run your accounts and a global parent behind you. There is real room to grow here. Account management at nCino KYC Africa spans commercial ownership, product...

Job Purpose To provide claims administration support in respect of short term insurance matters to stakeholders in line with Nedbank strategy. Job Responsibilities Comply with Service Level Agreement or Claims Protocol by administering and facilitating the claims process. Reduce risk to Nedbank Group by monitoring, identifying and reporting trends in claims. Build networks with stakeholders by participating in forums. Identify, build and maintain relationships with stakeholders to understand their short term insurance needs. Meet client needs by ensuring claims are processed according to service level agreement and insurance policy. Initiate and process claims to finalisation by ensuring compliance to insurance policy. Comply with Service Level Agreements by adhering to self imposed standards and timeframes. Minimise risk by complying with all Nedbank policies and procedures. Keep abreast of legislation and other industry changes that impacts...

Why Verifone For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is...

ThinkMarkets is a global financial technology company specializing in multi-asset trading solutions. Through our flagship ThinkTrader platform, we empower clients worldwide to trade 24/7 across global markets. Our mission is to bridge the gap between traders, investors, and platforms, providing seamless access to thousands of financial instruments. Utilizing cutting-edge technology, we ensure a superior trading experience. We are looking for a Digital Marketing Manager to drive ThinkMarkets' brand awareness, client acquisition, and commercial growth across South Africa. You'll be responsible for delivering data-led marketing strategies that combine digital performance, brand development, PR, and localized campaigns, ensuring ThinkMarkets continues to strengthen its position within the South African online trading market. Key Responsibilities: Digital Marketing Strategy & Growth Develop and execute the digital marketing strategy for South Africa, aligned with global...

About The Role We are looking for a highly motivated and dedicated individual to lead compliance activities in support of the Swiss Re Corporate Solutions business in South Africa to ensure compliance with the applicable rules and regulations. You will also have the opportunity to engage in broader Compliance initiatives. Specifically, You Will Monitor, assess and support implementation of regulatory developments relating to Compliance Risks. Support the development of local Compliance Risk Frameworks, in coordination with Global Compliance as necessary, including drafting local standards and processes, training and communication for new and changes to regulations. Provide enabling guidance and communication to the business with respect to Compliance requirements and implementation of the Compliance Programme, including Global Compliance topics, with a particular focus on South African requirements. Provide compliance advice on products, initiatives,...

Why Verifone For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is...

Job Purpose To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value Job Responsibilities Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations. Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling. Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank....