Nedbank
Johannesburg, South Africa
Job Purpose To provide claims administration support in respect of short term insurance matters to stakeholders in line with Nedbank strategy. Job Responsibilities
Comply with Service Level Agreement or Claims Protocol by administering and facilitating the claims process.
Reduce risk to Nedbank Group by monitoring, identifying and reporting trends in claims.
Build networks with stakeholders by participating in forums.
Identify, build and maintain relationships with stakeholders to understand their short term insurance needs.
Meet client needs by ensuring claims are processed according to service level agreement and insurance policy.
Initiate and process claims to finalisation by ensuring compliance to insurance policy.
Comply with Service Level Agreements by adhering to self imposed standards and timeframes.
Minimise risk by complying with all Nedbank policies and procedures.
Keep abreast of legislation and other industry changes that impacts...