2 client service associate jobs in Paris

Job Summary: Implementation Analysts are responsible for aiding the onboarding process for new clients onto the company's SaaS platform and service model. They collaborate with both clients and various Clearwater teams to assess requirements and customize solutions. These solutions are tailored to fulfill the client's accounting, compliance monitoring, performance measurement, risk analysis, and reporting necessities. Responsibilities: Demonstrates a deep understanding of Clearwater's core value proposition and effectively communicates its value to clients. Takes charge of the onboarding process for clients onto Clearwater's platform. Conducts comprehensive training sessions for Clearwater's clients, ensuring they become proficient in using the Clearwater platform. Communicates project status, issues, and risks in an effective and transparent manner. Skillfully troubleshoots and resolves customer issues that may arise during the implementation phase. Manages...

XTB is one of the five largest brokers for stocks, ETFs, and CFDs worldwide. Founded in 2004 and present in France since 2010, the company aims to strengthen its growth and reputation on the French market and become a leading financial application for retail investors. With more than 1,700 employees across 15+ countries and over 2.5 million clients, XTB continues to expand. XTB France is now seeking a Junior Sales Representative to support the development of the Sales department based in Paris La Défense. Responsibilities Active contact with new users of XTB’s investment solutions (mainly by phone). Identification of client needs and recommendation of suitable solutions based on XTB’s products and services. Follow‑up calls and scheduling of in‑person meetings. Providing training on financial markets and on how to use XTB’s investment platforms. Evolving missions depending on departmental needs. No prospecting required — only inbound leads. Requirements Strong...