9 Customer Operations jobs in Prague

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Senior Product Manager – Regional Delivery to join our ever evolving Product Management team within Global Payments Europe and help shape the future of global commerce. What you’ll own Define and execute the product vision, strategy, and roadmap for payment solutions across multiple European markets, ensuring alignment with business objectives and customer needs Lead the regional delivery and migration of payment solutions to the Android-based Nucleus platform, coordinating priorities across countries and business lines Partner with regional stakeholders, customers, and cross-functional teams to translate market requirements into scalable product capabilities and development priorities Build business cases, contribute to pricing and commercial strategies, and drive product adoption and market expansion initiatives Collaborate with engineering, compliance,...

PrimeRevenue is the largest private provider of supply chain finance solutions. With billions of dollars processed through our platform with 85 global banks, security is a top strategic priority. The Product Security Analyst supports the security of PrimeRevenue’s products by applying hands-on application security expertise across the software development lifecycle. This role contributes to secure coding, vulnerability remediation, secure architecture, and DevSecOps practices to help ensure products are designed, developed, and deployed securely, and free from security defects, by design. The Product Security Analyst partners with engineering, platform, and business teams to reduce risk, strengthen security controls, and support team in building scalable, resilient, and secure solutions that protect PrimeRevenue’s platform and customer data. RESPONSIBILITIES: Support PrimeRevenue initiatives related to DevSecOps and Secure-SDLC to ensure business solutions are highly...

As a Trading Team Specialist at FTMO, you will play a key role in keeping our trading environment running smoothly and efficiently. The role spans across trading operations, risk monitoring, platform configuration, and technology implementation, giving you a direct impact on the quality and performance of our trading infrastructure every day. What will you do? Monitor trading activity, account configurations, execution quality, and trading conditions across FTMO platforms. Support the setup and maintenance of cTrader/MT4/MT5 groups, symbols, limits, commissions, swaps, and other trading parameters. Assist with trading and risk analysis, reporting, and investigation of unusual account activity. Work with oneZero or similar systems to monitor routing, execution, exposure, and trading flows. Build and improve Excel-based reports, dashboards, and operational controls. Identify opportunities for automation and use AI or programming tools to improve internal...

Jste připraveni posunout svou kariéru na globální úroveň? Zanechte svou stopu v jedné z největších společností v oblasti plateb. Hledáme Specialistu/ku podpory platebních terminálů , který/á se připojí k našemu dynamicky se rozvíjejícímu týmu Operations v rámci Global Payments Europe, s.r.o. a pomůže utvářet budoucnost globálního obchodu. Jste komunikativní, rádi pomáháte zákazníkům, domluvíte se anglicky a jste ochotni pracovat v nonstop směnném provozu? Pak jste pro nás ideálním kandidátem! VHODNÉ PRO ABSOLVENT/ABSOLVENTKY: rádi v týmu přivítáme a zaučíme i juniory! Za co budete zodpovídat Poskytování zákaznické podpory obchodníkům využívajícím platební terminály a platební brány (CZ, SK, Malta) Řešení klientských dotazů a požadavků prostřednictvím telefonu a e-mailu včetně technických potíží Podpora při nastavování a správě platebních terminálů a SoftPOS zařízení Monitoring a ověřování transakcí, řešení reklamací a spolupráce s bankami Informování...

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a DevOps Engineer to join our ever evolving Applications System Development team within Global Payments Europe and help shape the future of global commerce. What You’ll Own Design, deploy, and maintain scalable, resilient AWS platforms with an automation-first mindset. Build and manage cloud infrastructure using Terraform, ensuring secure, reliable, and reusable Infrastructure as Code. Deploy and operate containerized applications on Amazon EKS (Kubernetes), driving high availability, scalability, and performance. Own and optimize CI/CD pipelines, while embedding DevSecOps practices such as automated security scanning, IAM governance, and secrets management. Enhance platform reliability through monitoring, logging, alerting, troubleshooting, performance optimization, and cloud cost management. What You’ll Bring Strong hands-on experience across core...

Join Barclays as a Senior Java Developer, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. In this role, you will contribute to design and implementation of an exciting enterprise project with high visibility within the area. This ambitious project leverages a modern tech stack, offering a unique opportunity to make a significant impact. To be successful as a Senior Java Developer, you should have: Java programming with excellent knowledge of Spring & Spring Boot. Multi-threading, performance tuning, experience designing and implementing micro service architecture. Standard development and build tools, e.g. GIT, TeamCity, etc., as well as extensive experience with DevOps culture and principles. Some other highly valued skills may include: Experience designing and developing REST APIs. Knowledge of Kafka, GraphQL, and cloud infrastructure principles. Containerisation, e.g. Docker, Kubernetes. You may be assessed on...

FTMO recently acquired OANDA Group, one of the world’s leading online trading groups, and we’re now looking for a Staff Platform Engineer to help run the infrastructure behind OANDA’s global trading platform. As a member of the Platform Engineering team at OANDA, you are responsible for providing the infrastructure to efficiently and reliably serve our applications to OANDA customers. You will manage the underlying hardware and operating systems to deliver a high-availability, fault-tolerant global platform spanning on-premise and cloud environments. In addition, you will provide a platform for application delivery based on modern orchestration and automation tools to enable the product development teams to quickly and safely deploy, while ensuring continued adherence to OANDA security and engineering standards. What will you do? Work on the design and configuration of hybrid network solutions such as hardware and software load balancers, firewalls and interconnectivity and...

We are looking for a Senior Campaign Strategist who will turn deep customer understanding into winning marketing campaigns. You will be the strategic brain behind our go-to-market work, defining who we target , what we say , and through which channels we reach them. You will not be setting up campaigns inside ad platforms. Instead, you will form a tandem partnership with channel specialists in our growth team, where you own the overall strategy and they translate it into precise channel-level execution. FTMO is a global leader in the trading industry, known for setting high standards in trader education and support. As we expand into new products and markets, we need a strategist who can connect data, customer insight, and business goals into campaigns that consistently move the needle. What can you expect? Become the go-to expert on our customers: their behaviors, motivations, segments, and decision journeys. You will lead the questions, request the right...

At FTMO, we believe that company growth starts with people. We are a team that pushes forward together, supports one another, and celebrates shared achievements. Our environment creates space for talents to grow – individually, as a team, and across the whole company. In partnership with OANDA (one of the world’s leading online trading platforms), we’re looking for an experienced engineering leader to take ownership of our software engineering organisation at a pivotal moment in our growth – someone who can raise the bar on engineering excellence while maintaining the speed and agility our product teams need to compete. This is a senior leadership role reporting to the CTO, working in close partnership with the heads of product, infrastructure, data, and security. You’ll be responsible for the overall health, productivity, and direction of an ~80-person engineering department spanning multiple product areas. What you’ll do? Own the...