15 Technical Analyst jobs in Sofia

emerchantpay is a leading global payment service provider and acquirer for online, mobile, in-store and over the phone payments. Our global payments solution is available through a simple integration, offering a diverse range of features, including global acquiring, global and local payment methods, advanced fraud management and performance optimisation. We empower businesses to design seamless and engaging payment experiences for their consumers. We are looking for an outstanding Data Analytics Team Lead who is passionate about data-driven decision making, is detail-oriented, self-starter, smart, efficient, and driven to help our business succeed. Knowledge, experience, and desire to lead and work with analytical tools and AWS cloud technologies is a necessity. Responsibilities: • Lead and mentor the Data Analytics team by overseeing day-to-day activities, setting goals, and performing reviews; • Interface with the Senior Management Team and other senior leadership to...

Main Responsibilities: Build and prioritize the end to end client success roadmap across web,app,email,push, in-app, sms, viber and telemarketing touchpoints Map the critical moments from web session start to application drop off and approval trought repayment, repeat use and reactivation, design the automated and triggered journeys that move customers to the next valuable state or action  Set eligibility, suppression, frequency and channel policies using customer behaviour, value, risk and consent signals, while protecting the customer trust Translate lifecycle opportunities into business cases, monitor funded contracts, revenue, repeat rate, reactivation and channels cost – not opens and clics  Work with App, Web, Brand and Content, Client Service, Communications, Product, Data, Legal and IT teams to improve both the message and the customer experience Define business and data requirenments with technical owners, ensure events, triggers, integrations,...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Responsibilities: Design, implement, and maintain automation rules, workflows, and routing logic to improve first response times, reduce manual ticket handling, and maintain CSAT above established benchmarks Conduct regular audits of existing automations to identify bottlenecks, false positives, ticket leakage, and incorrect routing Improve automation performance to increase agent efficiency and ensure tickets are handled accurately Develop rules based and dynamic routing to assign tickets according to language, product expertise, client tier, ticket content, client attributes, and real time agent capacity Configure and maintain Zendesk ticket...

Join the best bank to work for in Bulgaria* Who we are: Do you want to join a well-established bank with a start-up culture? No, we’re not joking! We, at tbi, have been one of the most profitable banks for years and we are growing at a fast pace. We’re a bank with a long history of success that operates as a start-up, always on the lookout for new opportunities to grow our business. How do we do that? It’s all about our people - brave , passionate and caring people who don’t just want to follow the same path, but to transform tbi into a mobile-first, state-of-the-art lifestyle ecosystem. Our colleagues love working here - 70% of them would recommend tbi as an employer to their friends and family. Do you want to play a key role in our unique success story? We are looking for a strong, hands-on DevSecOps / Application Security Engineer to join our Information Security team. In this role you will embed security across the software...

About Tide At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide Facts Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We are seeking a strategic and technically hands-on Team Lead to head a high-impact team responsible for managing the full lifecycle of financial and regulatory data reporting across our regulated entities. This role involves a strong mix of technical expertise, financial acumen, and leadership skills to ensure the delivery of accurate, reliable, and regulatory-compliant reporting processes. Responsibilities: Lead the Financial Analytics team in delivering automated and scalable reporting solutions in areas of: Trading and Dealing, Compliance and AML, Finance Regularly review existing processes to identify optimisation opportunities and reduce...

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Job Description Our Experian Software Solution's Analytics Services Team supports advanced analytic and generative AI products for decisioning, analytics, fraud, and identity globally. As a Machine Learning Engineer , you will design, build, and deploy cutting‑edge machine learning and generative AI solutions at scale. You will combine deep data science expertise with ML engineering and data engineering capabilities to deliver production‑ready models, prototypes, and platform capabilities. You will also partner with cross‑functional teams to support new global product...

Our mission is to enable everyone to build wealth We reinvent how trading and investing work by creating exceptional products people love. Fostering a culture of excellence and high velocity is the key to our success. Today, we serve over 5 million clients, with more than €30 billion in assets under management - a testament to the scale and trust we’ve built in just a few years. What You’ll Do Own the quality assurance tasks for multiple projects, ensuring that the software meets the highest standards of quality and reliability Actively participate in design and requirements reviews to ensure testability and usability of features and products Lead testing efforts, including developing and maintaining automation frameworks and scripts Plan, implement and execute testing tasks in different product areas - DB, integration, functional, UI/UX Analyse test results to identify areas for improvement and recommend process changes as needed Provide technical and process...

About Tide At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide Facts Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a...

What’s in it for you? You’ll join a highly collaborative environment where innovation, ownership, and continuous learning are at the core of how we work. At MetLife, you’ll be empowered to deepen your expertise while contributing to the evolution of modern production management practices, including DevOps, automation, and AI-driven solutions. This role offers the opportunity to make a tangible impact—enhancing the resilience, performance, and security of critical platforms that support our business. Position objective: The Production Management Engineer (PME) ensures the reliability, performance, and stability of critical production platforms by combining production support with modern DevOps, observability, and automation practices. The role focuses on transitioning from reactive incident handling to proactive reliability improvement , leveraging monitoring, automation, and AI-enabled tools. In addition, the PME supports day-to-day operations and requires a solid...

Driving the next generation of wealth. Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors. But technology alone doesn’t drive progress. People do. We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics. What makes Nexo different? We shape industry trends. We rethink how wealth works and build solutions that reflect that belief. That requires a certain kind of person. You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring...

The   S hared Platforms & Integration ( SPI )   Senior  Product Manager  ( Data and  AI )  is collaborative and strategic  and  dedicated to developing and executing both long-term vision and strategic plans for SPI  sales focused   products , harnessing  services  data  and AI  technology  to drive pipeline and sales . Working closely with  COEs,  SPI  Leadership  and Platform teams,  this role ensures product direction aligns with  S oftwareOne ( SWO )   goals and delivers maximum value to the organisation. The  Senior  Product Manager acts as a subject matter expert ;  maintaining  knowledge of relevant  industry trends,  competitors  and  best practice  to   ensure products become  valuable business assets and contribute to  the company’s  overall success.   Key Responsibilities   Drive strategic collaboration with  CoEs  and Sales Teams,  influencing joint roadmaps and ensuring alignment with...

About Playtech Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience. As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices....

dxFeed dxFeed is a subsidiary of Devexperts — a globally recognized fintech leader in capital markets technology. As an integral part of this established financial technology provider, dxFeed serves buy-side and sell-side firms worldwide, equipping traders, analysts, quants, and portfolio managers with accurate, real-time market data and insights to power smarter decision-making. Job Description dxFeed B2C Support: The project requires a Customer Support Specialist fluent in English and experienced in Support or Quality Assurance in FinTech. This team maintains an ecosystem of services that provides retail customers with a fail-safe market data stream. Our end-to-end solution allows accessing market data on a subscription basis in a variety of charting applications. Responsibilities: Handling customer technical support cases, investigating, and resolving users' problems, escalating issues if necessary. Communicating directly with developers, analysts, QA, and other...

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Job Description We're currently looking for a Associate Machine Learning Consultant to join our EMEA Open Banking Team and support the rollout of Trusso, our cutting-edge machine learning-based transaction categorization engine, across the EMEA region. You will combine analytics consulting, machine learning support, and hands-on data analysis. You will contribute to client projects, support the continuous improvement of our machine learning solutions, and perform analytical investigations to help optimize product performance and deliver value to our clients. You will...