7 Client Service Manager jobs in Toronto

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.  If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management. We are hiring a...

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. About the Role We are looking for a Group Product...

What is the opportunity? RBC is seeking a Quantum Safety Lead (Global Security) to own the end-to-end execution and governance of our post-quantum cryptography (PQC) migration program. This is a senior, board-visible mandate accountable for moving the organization from quantum threat awareness to a funded, sequenced migration that closes harvest-now-decrypt-later (HNDL) exposure ahead of cryptographically relevant quantum computer (CRQC) timelines. You will lead program delivery across Canadian and U.S. operations, coordinating a matrixed set of technology, risk, and business stakeholders. What will you do? Own the enterprise PQC migration roadmap and delivery execution, partnering with crypto SMEs and services leadership for technical strategy translation Translate quantum threat horizons (CRQC probability, HNDL exposure, cryptographic maturity) into board and executive narratives, funding asks, and risk appetite decisions Build and lead a cross-functional...

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. About the Role We are looking for a Project Manager...

Job Description The Senior Software Developer – Robotics Process Automation will be a key technical contributor responsible for designing, developing, and implementing enterprise-scale automation solutions using Pega Robotics. This role combines advanced software development skills with deep expertise in process automation to drive operational efficiency across Royal Bank of Canada. The successful candidate will work cross-functionally with business teams, architects, infrastructure teams, and other developers to transform manual, repetitive processes into intelligent, automated workflows that reduce costs and improve service delivery. This position requires a technically proficient developer with strong problem-solving abilities, experience in modern development practices, infrastructure knowledge, and a commitment to delivering high-quality, maintainable code. The role offers significant opportunities to influence RBC's digital transformation initiatives and leverage...

Job Description What Is the Opportunity? Our Enterprise Payments team is undertaking mission-critical modernization initiatives across high-value and real-time payment platforms. In this role, you will serve as the strategic bridge between business stakeholders, operations, compliance, architecture, and engineering — driving analysis, design, delivery, and validation of payment solutions in a highly regulated financial services environment. You will own outcomes across the full product lifecycle, embedding AI-native practices and regulatory controls into every stage of delivery. If you thrive at the intersection of complex payments technology, cross-functional leadership, and continuous innovation, this is the role for you. What Will You Do? Own the product backlog, roadmap, and business outcomes for payment processing and platform modernization initiatives; monitor and control delivery activities according to plan. Translate strategic objectives into...

As a Systems Operations Specialist reporting to Director, Delivery Management, you'll play a critical role in maintaining the technical operations that power Nasdaq's global platforms and services, ensuring seamless 24/7 application support and operational excellence for clients worldwide. You'll thrive in this position if you're proactive, detail-oriented, and bring a passion for automation and continuous improvement to a fast-paced, high-impact environment. Key Responsibilities Lead technical operations and application support for Nasdaq's global services, managing incidents and ensuring 24/7 system reliability. Design, plan, and deploy changes to existing systems, implementing solutions that enhance testing, deployment, and operational processes. Manage and resolve incidents for internal and external customers, ensuring rapid response and effective problem-solving. Maintain operational documentation and procedures, supporting seamless second-line operations and...