ConnectPay
Vilnius, Lithuania
Senior Compliance Quality Assurance Specialist Fixed-Term Contract (Maternity Cover) Are you a detail-oriented professional with a passion for quality assurance and regulatory compliance? Join ConnectPay as a Sr Compliance Quality Assurance Specialist and play a key role in maintaining high service quality standards across our Compliance operations. If you enjoy identifying improvement opportunities, working collaboratively with stakeholders, and driving operational excellence, we'd love to hear from you. What You'll Do As a Sr Quality Assurance Specialist, you will: Conduct quality assurance reviews across Compliance functions, including KYC, Transaction Monitoring, and other operational processes as required by the business. Assess adherence to internal procedures, policies, and regulatory requirements. Identify quality gaps, analyse performance trends, and recommend process improvements. Prepare QA reports and provide actionable feedback to Team Leads and...