12 Client Service Manager jobs

Main Responsibilities: Build and prioritize the end to end client success roadmap across web,app,email,push, in-app, sms, viber and telemarketing touchpoints Map the critical moments from web session start to application drop off and approval trought repayment, repeat use and reactivation, design the automated and triggered journeys that move customers to the next valuable state or action  Set eligibility, suppression, frequency and channel policies using customer behaviour, value, risk and consent signals, while protecting the customer trust Translate lifecycle opportunities into business cases, monitor funded contracts, revenue, repeat rate, reactivation and channels cost – not opens and clics  Work with App, Web, Brand and Content, Client Service, Communications, Product, Data, Legal and IT teams to improve both the message and the customer experience Define business and data requirenments with technical owners, ensure events, triggers, integrations,...

Who are we? At OpenPayd, we are building a universal financial infrastructure to power the growth of the digital economy. Our rails-agnostic approach empowers any business to move and manage money globally - across both traditional rails and stablecoins at scale, and in real time. The OpenPayd platform delivers a suite of banking and payments infrastructure: accounts in over 40 currencies, FX, on/off ramp, international and domestic payments, Open Banking services – all via a single API. A global network of licences alongside our best-in-class tech is why we're trusted by 1000+ enterprise clients to process over $180billion volume annually. How will you add value to the OpenPayd journey? Execute daily cash management activities, including FX deal funding, and settlement. Initiate, review and release treasury-related payments (intercompany, FX) in collaboration with Finance and Banking partners. Review prior-day bank activity and maintain daily cash position (inflows...

What’s in it for you? You’ll work in a collaborative team, with great focus on professional growth and always there to shape together the best solutions for our business. As an expert in your profession, MetLife will develop you further and nurture your best talent, whilst building on your potential. In this role, you will have the opportunity to create an impact, contributing to the effectiveness of the business. Position objective: To recruit, select, train, supervise, develop and retain active and productive agents and Unit managers (UM) and provide all necessary directions, management and support in order to achieve the required results, in a timely, profitable and sustainable manner. To ensure agents and Unit managers in their area of responsibilities are doing their job on a daily basis and in accordance with the company’s standards. Main responsibilities: Recruitment v Actively searches on the market potential managers and agents; v Creates a database with...

Our mission is to enable everyone to build wealth We reinvent how trading and investing work by creating exceptional products people love. Fostering a culture of excellence and high velocity is the key to our success. Тoday, we serve over 6 million clients, with more than €30 billion in assets under management - a testament to the scale and trust we’ve built in just a few years. We're looking for a Procurement Specialist to join our Procurement team reporting to the Head of Procurement. In this role, you'll support sourcing, vendor management and contract administration across the business, helping ensure we buy well, manage supplier relationships effectively, and keep spend under control. This is a hands-on role for someone who enjoys detail, structure and working across multiple stakeholder groups. You'll be the day-to-day contact for procurement requests, from initial sourcing through to contract renewal. What You'll Do Manage end-to-end procurement requests,...

Our mission is to enable everyone to build wealth We reinvent how trading and investing work by creating exceptional products people love. Fostering a culture of excellence and high velocity is the key to our success. Today, we serve over 5 million clients, with more than €30 billion in assets under management - a testament to the scale and trust we’ve built in just a few years. What You’ll Do Design and deploy dynamically scalable, self-healing infrastructure and applications in public and private cloud environments. Striving to constantly improve and automate the infrastructure design in order to achieve better resilience and scalability. Use IaaS automation tools like Terraform, AWS CloudFormation and Ansible. Migrate environments from on-premise infrastructure to AWS/GCP environments. Evaluate application and infrastructure KPIs and proactively mitigate bottlenecks and possible issues. Design zero-downtime infrastructures. Continuous performance improvement and...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We are seeking a highly skilled Senior Recruiter to support Capital.com’s continued growth and evolving hiring needs. This role is responsible for managing the end-to-end recruitment process, sourcing and attracting top talent, and serving as a strategic business partner to hiring managers and stakeholders across the organisation. Responsibilities End-to-End Recruitment Process: Manage the full recruitment lifecycle, from initial job requisition to offer acceptance. Develop and implement effective recruitment strategies to attract top engineering talent Sourcing: Proactively source and identify potential candidates using various methods,...

About Tide At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide Facts Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and...

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Job Description You will play a key role in delivering effective, risk-based compliance assurance across the EMEA and APAC (EMAP) regions. This role is suited to someone who can combine strong hands-on assurance delivery with a broader responsibility to contribute to the continuous improvement across the function. You will lead and support compliance assurance reviews across a broad and varied business environment, working with stakeholders to assess controls, identify and test compliance risks, report findings clearly, and help drive actions through to resolution. This...

ActivTrades is a global financial broker empowering traders since 2001. We provide access to over 1,000 financial instruments, including forex, stocks, indices, and commodities, supported by advanced technology and strong client service. We are currently expanding our marketing team and are looking for a PPC Specialist to drive paid acquisition growth and optimize performance marketing campaigns across multiple channels. What You'll be Doing Plan, execute, and optimize digital campaigns (acquisition, awareness, lead generation) across Google Ads, Meta, and other paid channels - including Search, PMAX, and App campaigns Own full-cycle PPC account management: setup, optimization, tracking, and performance reporting Conduct product, category, and competitive analysis across markets and channels Run A/B tests across ads, creatives, audiences, and landing pages Manage ad budgets efficiently across platforms, balancing profitability, scale, and growth Collaborate with design...

Who are we? At OpenPayd, we are building a universal financial infrastructure to power the growth of the digital economy. Our rails-agnostic approach empowers any business to move and manage money globally - across both traditional rails and stablecoins — at scale, and in real time. The OpenPayd platform delivers a suite of banking and payments infrastructure: accounts in over 40 currencies, FX, on/off ramp, international and domestic payments, Open Banking services – all via a single API. A global network of licences alongside our best-in-class tech is why we're trusted by 1000+ enterprise clients to process over $180 billion annually. How will you add value to the OpenPayd journey? Answering the telephone, taking messages and acting as gatekeeper Booking and collecting guests from the main reception, offering drinks and refreshments as necessary Acting as the first point of contact for visitors and callers to the company Providing office supplies (stationery &...

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Job Description Our Experian Software Solution's Analytics Services Team supports advanced analytic and generative AI products for decisioning, analytics, fraud, and identity globally. As a Machine Learning Engineer , you will design, build, and deploy cutting‑edge machine learning and generative AI solutions at scale. You will combine deep data science expertise with ML engineering and data engineering capabilities to deliver production‑ready models, prototypes, and platform capabilities. You will also partner with cross‑functional teams to support new global product...

About us: ActivTrades is a global financial broker empowering traders since 2001. We provide access to over 1,000 financial instruments, including forex, stocks, indices, and commodities, supported by advanced technology and strong client service. We are seeking an experienced and commercially driven Head of Institutional Business to lead the growth of our global institutional offering. This is a strategic leadership role responsible for developing institutional client relationships, driving revenue growth, expanding partnerships, and enhancing our institutional trading solutions. You will work closely with senior stakeholders across Sales, Marketing, Risk, Compliance, Operations, and Technology to deliver best-in-class services for institutional and professional clients. Please note: Occasional international travel will be required for client meetings, industry events, and visits to Group offices. Responsibilities: Develop and execute the institutional business...