18 Customer Value Management jobs

Job Classification Platform owner - Postilion 147441 Closing date - 31 August 2026 Job Family Information Technology Career Stream IT Operations Leadership Pipeline Manage Self: Technical Job Purpose The Platform Owner is accountable for the end-to-end ownership, strategic direction, operational resilience, and sustainability of the Postilion ecosystem and associated card payment platforms. This includes ensuring the platform delivers measurable business value while remaining secure, scalable, compliant, highly available, and cost effective. The role acts as the primary technology owner for the Postilion landscape, including transaction switching, acquiring, issuing, ATM, POS, eCommerce, clearing, settlement, reconciliation, and scheme integrations. The Platform Owner balances business demand, technology evolution, operational stability, regulatory compliance, vendor management, and financial stewardship across a high-volume transaction processing environment....

About Xceptor Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust. We are recognised as an expert in the Financial Services vertical, which strongly aligns with Business Users in Middle and Back-Office teams. We enable these users to solve their data challenges by themselves, rather than through a technology-led project. Our mission - we empower business users within financial institutions to build automated processes that deliver trusted data. Our values sit at the heart of our business, driving who we are and how we work. At Xceptor, we are: Client Centric; we prioritise our Clients’ experience and needs. One Team; we actively support one another to achieve our goals. Impactful;...

Job Purpose To support the delivery, enhancement and optimisation of Home Loans onboarding solutions by translating business objectives into executable product initiatives, coordinating delivery activities, and driving continuous improvement across onboarding journeys. The role is responsible for the day-to-day management of product backlogs, requirements, stakeholder engagement, operational analysis and delivery execution. Working closely with Senior Product Managers, technology teams, business stakeholders and operations teams, the Product Development Manager ensures that onboarding solutions deliver business value, improve customer experience and meet operational, regulatory and risk requirements. The role requires a proactive individual who can identify opportunities, solve problems, drive initiatives to completion and contribute meaningful product insights while operating within the strategic direction established by senior leadership. Job Responsibilities Product...

Job Purpose To both execute on and oversee multiple complex data initiatives, ensuring that relevant, high-quality data is available in a timely manner for various analytical processes. A key aspect of this role is the ability to understand and translate business requirements into high value insightful data solutions, perform impact analysis to assess scope and budgeting implications, and engage effectively with key stakeholders across the bank. The Senior Data Analytics Engineer must be adept at navigating the bank’s systems and data landscape, ensuring alignment between data initiatives and business objectives. The senior Data Analytics Engineer is responsible for optimizing the data engineering analysis process, mentoring junior and intermediate analysts, conducting performance reviews, and supporting professional development. Analytics Engineering Alignment Navigating the bank’s systems and data landscape, ensuring alignment between data initiatives and business...

The Channel Account Manager role manages and enables the success of a defined set of existing partners and grows adoption of the entire suite of NMI products. Reporting to the Manager of Channel Account Management, you will be part of a collaborative and engaged team responsible for supporting and growing our ISO and ISV partners in North America. This is a unique opportunity to be part of a fast growing team that helps our partners deliver innovative experiences in the payments landscape. Attendance within the Cape Town office for US Working Hours is required for this role. About NMI NMI, a global leader in payment technologies, allows software and sales professionals to deliver payment innovations to their clients without having to build payment expertise in house. NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success...

Job Purpose To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations. Job Responsibilities Client Engagement Address any concerns relating to the queue flow or digital devices. Assist client to download online applications and resolve any log in issues. Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device. Assist the client to obtain statements, cards and other relevant documentation from self-service zones. Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests. Discover client's service and digital needs through connecting, understanding and delivering...

About us: Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly. Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely. The role in a nutshell: We are seeking a highly analytical and commercially minded...

Job Purpose To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations. Job Responsibilities Client Engagement Address any concerns relating to the queue flow or digital devices. Assist client to download online applications and resolve any log in issues. Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device. Assist the client to obtain statements, cards and other relevant documentation from self-service zones. Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests. Discover client's service and digital needs through connecting, understanding and delivering...

Job Purpose We’re seeking a dynamic Wealth Manager to join our Team in Cape Town, Kwa-Zulu Natal and the Southern Cape (George/Mossel Bay/Plettenberg Bay/Knysna) — individuals who bring Nedbank’s Connected Wealth vision to life. This role is pivotal in driving impactful growth, fostering collaboration, and shaping the future of integrated wealth management at Nedbank Private Wealth You will manage clients wealth needs through an ongoing advisory process to achieve Nedbanks strategic goals of client centricity and revenue generation; as per the business strategy. Job Responsibilities Formulate innovative solutions for our high net-worth clients on their wealth journey whilst being aware of markettrends and variables that may impact their investment plans Achieve predetermined sales targets across the business by identifying opportunities in the client base to advise clients on NPWs approved investment, risk and banking solutions Acquire new...

Job Purpose To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value Job Responsibilities Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations. Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling. Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank....

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over a million clients globally. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Your role at Exness: A member of the specialised partner relationship management department focussed on on providing an exceptional level of care to new and existing partners through a value-driven relationship-based approach. The Partner Relationship Manager will retain and grow Partners, providing relationship management and support throughout the partner user journey. This role primarily supports partners within the Indian South African market. The role is based in our Cape Town office. In case of relocation, we offer full...

Job Purpose We are seeking a Senior AI engineering specialist with deep expertise in designing and scaling hyperscale cloud systems and advanced AI platforms. This role requires a strong foundation in distributed systems, machine learning, statistics, and big data ecosystems, combined with hands-on experience across modern AI frameworks and programming languages. The successful candidate will play a critical role in architecting, deploying, and optimising AI systems powered by both small language models (SLMs) and large language models (LLMs), ensuring the right models and infrastructure are applied to each use case for optimal performance, scalability, and cost efficiency. Job Responsibilities Design and implement scalable AI systems leveraging SLMs and LLMs embedding responsible AI. Select appropriate models based on use case, performance, and cost constraints, optimising value versus investment (FinOps for AI). Develop end-to-end architectures from data...

Job Purpose To provide strategic quantitative insights across the end-to-end credit lifecycle, leveraging advanced analytics to identify emerging risks, uncover growth opportunities, and influence business strategy. Acting as a trusted analytical partner, the role translates complex data into actionable recommendations that enhance portfolio performance, profitability, and risk management. Job Responsibilities Strategic Analytics and Portfolio Insight Leadership Develop a deep understanding of portfolio performance across the end-to-end credit lifecycle within Private Clients, Wealth, and Small Business Services . Identify emerging risks, customer behaviour trends, portfolio opportunities, and competitive threats through advanced quantitative analysis. Design proactive monitoring frameworks and early warning indicators to support strategic decision-making. Influence portfolio, credit, and business strategy through evidence-based recommendations to senior...

We're seeking an enthusiastic and people-oriented HR generalist, who is an excellent communicator, detail-oriented professional with practical knowledge of local South African employment law and practices. This role will be the face of NMI's People function in South Africa, shaping workplace culture, supporting leadership and ensuring compliance with all South African employment legislation. Operating during later hours to align with our global operations, you'll be an integral part of our onsite leadership team while partnering closely with our global People function. This role requires a collaborative and adaptable, creative thinker, with hands-on experience in engagement and culture initiatives, HR administration and employee relations. About NMI NMI, a global leader in payment technologies, allows software and sales professionals to deliver payment innovations to their clients without having to build payment expertise in house. NMI enables our partners with choice, and...

Why Verifone For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is...

About us: Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly. Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely. The role in a nutshell: This is a front-line trading seat on Luno's OTC desk in...

Why Verifone For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is...

About us: Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly. Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely. About The Team You'll join the Institutional Access and Issuance portfolio,...