38 customer success manager jobs in Amsterdam

Bij BridgeFund maken we zakelijk lenen simpel, snel en toegankelijk. Ondernemers willen doorpakken en wij zorgen voor de brandstof. Geen wekenlange wachttijden of onnodig papierwerk, maar gewoon snel duidelijkheid. Wij geloven dat geld pas gelukkig is als het aan het werk kan. Om onze groeiende groep klanten zo goed mogelijk te helpen, zoeken we een Customer Success Manager die snapt wat ondernemers nodig hebben. Jouw rol als Customer Success Manager In deze functie ben je de schakel tussen de ondernemer en zijn groeiplannen. Je voert dagelijks gesprekken met klanten uit allerlei sectoren: van de bouw tot de retail en de horeca. Je bent er niet alleen om vragen te beantwoorden, maar vooral om mee te denken. Je luistert naar hun plannen, analyseert hun behoefte en adviseert over het juiste financiële product. Jouw doel? Zorgen dat de klant tevreden is én dat de deal gesloten wordt. Je bouwt aan langdurige relaties en zorgt dat klanten zich echt geholpen voelen....

Who we are? Silverfin is a cutting-edge cloud software solution built by accountants, for accountants. Founded in 2013, Silverfin was created to solve the frustrations of manual, error-prone processes in analysing financial data and compliance. From day one, we’ve been a cloud-first platform with an open API architecture, leveraging structured data to transform how accountants work. Our mission is simple: to enhance and support the accountancy profession through AI and automation, ensuring accountants remain relevant and respected in the future of finance. In 2023, Silverfin became part of the Visma Group, joining one of Europe’s leading providers of cloud software. This partnership strengthens our ability to innovate and expand our impact within the accountancy industry. Today, Silverfin is trusted by over 1000+ firms across 19 countries. Our clients include all of the Big 4 accounting firms, as well as leading global networks like BDO, PKF, Baker Tilly, Grant Thornton,...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. We are seeking a proactive, strategic and result-driven individual to join Adyen’s Strategic Growth team as a Strategic Growth Manager. Our team focuses on retaining and expanding our share-of-wallet and revenue within the existing strategic merchant base, working closely with the Account Management team globally. You’ll be responsible for...

Title Sales Development Representative - German Speaking Desired Location Amsterdam/ London Hybrid - 3 days minimum in the office per week The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. Meet Nuvei, Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modular, flexible, and scalable technology enables leading companies to accept next-generation payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally through one integration. At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually...

Ready to own the  collections  process, engage with customers, and drive  timely  cash flow?   Do you enjoy solving payment issues, working with data, and improving key financial metrics?   I nterested   in being  part of a collaborative company, where your contribution truly matters and supports both team success and your own growth?     Practical Information:   Location:  Amsterdam, Netherlands  | Reports to:  Credit  C ollection Manager Benelux   | Work Arrangement:  Hybrid  | Visa Requirements:  Valid working visa for  Netherlands  | Language Requirements:  fluent/professional Dutch  and English,  written and verbal     As our  new  Accounts Receivable Specialist,   you will manage the  collections  process by engaging with customers, resolving payment issues, and ensuring  timely  cash flow. You will  maintain   accurate  records, monitor credit risk,...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Principal Product Manager - Identity Adyen, as a full-stack payment processor and licensed global banking institution, gathers data on shoppers, enterprises, and small businesses. We see the behavior of billions of shoppers and millions of small businesses globally, while capturing the complex interactions between them. This data forms the...

About The Job We are expanding our KYC presence at our Amsterdam office by establishing a team to support our Independent Asset Manager (IAM) segment. The IAM segment represents a highly attractive and strategic market for Saxo in the Netherlands. We are seeking a detail-oriented and dedicated KYC Analyst to join our team. The primary responsibility of this role is to support and perform client onboarding and ongoing due diligence for private and corporate clients within our IAM segment. To succeed in the job, strong stakeholder management capabilities are needed together with a proven AML track record. You will work closely with stakeholders across our office in Amsterdam both within the Financial Crime Prevention and the Commercial organization. Responsibilities Support and conduct client onboarding, ensuring compliance with AML regulations and internal policies. Support and perform ongoing due diligence (ODD) on existing clients, identifying and escalating any...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team Lead, IT Support, EMEA As Team Lead, IT Support, EMEA, you will be based in our Amsterdam office, stepping into a role to build and lead a best-in-class regional support function. You will manage a distributed team of nine across three different offices (Amsterdam, Madrid & London) to elevate the overall IT support experience. The scope...

About Finom Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform. We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe. Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy,...

Hybrid - 3 days minimum in the office per week The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. Meet Nuvei, Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modular, flexible, and scalable technology enables leading companies to accept next-generation payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally through one integration. At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional...

Experience and relationship management add value to our customers' needs by ensuring their foreign transactions run smoothly. We need you for this. You will be an advisor, problem solver and confidant to our clients, providing them with insight and expertise on market developments and opportunities to sustain their business objectives and serving as a foreign exchange informant. You are a negotiator and able to build and strengthen relationships at an executive level. You will think outside the box and use your analytical insights to further develop our sales strategy, techniques and tactics based on feedback from our customers and developments in the forex market. You are able to transfer your passion, initiative and motivation to our team and our customers. What awaits you? You work closely with the Customer Success Team You are responsible for your own client portfolio You will be available to answer detailed questions and assist them with transactions You maintain...

Why Paynovate? Paynovate is a Belgium-based fintech with more than 80 talented employees. We're building a company where ownership, initiative, and impact are expected. As a regulated e-money institution, we design and operate payment solutions across acquiring, payment accounts, and payment services. As we continue to scale, we are reaching an important inflection point: moving from a project-driven organisation to a true product organisation. Today, our Payment Accounts stack is a critical foundation for everything we build, but we need to strengthen how we structure and deliver.To support this, we are looking for a Product Manager who will bring clarity, ownership, and customer-driven thinking into how we build and evolve this domain. Your Mission You will start by understanding how the product is actually used, where it breaks, and where the real pain points are. You will then own and evolve our Payment Accounts products into a scalable, reliable, and...

Your role We are looking for a motivated Customer Journey Expert to join our Digital Aftersales team , where you will play a key role in strengthening and growing ING’s investments franchise. You will focus on optimizing the post-sales experience of our investors, driving engagement, satisfaction, and commercial growth. Your Key Responsibilities As a Customer Journey Expert, you will: Continuously improve post-sales investment customer journeys, leveraging customer activation, cross-sell, and upsell opportunities Contribute to overall sales targets by growing the number of active investors and strengthening our investment franchise Design and implement actions to reduce churn within our existing investor base, using predictive models and churn signals Develop initiatives to improve NPS and overall customer satisfaction among investors Use customer and digital analytics to identify improvement areas and growth opportunities Support change management and drive...

Job Profile Summary We are looking for an enthusiastic and experienced Product Manager to strengthen our Acquiring squad and help shape the future of digital payments for merchants . If you are curious — or even passionate — about the merchant ecosystem, Ecommerce, and how businesses get paid, and if you enjoy translating customer needs into impactful solutions, this role gives you the opportunity to make a tangible difference for our clients. About The Role Within ING’s Payments Tribe , our ambition is to offer smart, seamless, personalized and reliable payment experiences across all channels. Payments are a daily touchpoint for our clients and sit at the very heart of the bank. The Payments Tribe is composed of three closely collaborating areas: Cards & Payments Acquiring, Accounting & International Payments Cash & ATMs You will join a small, highly collaborative Acquiring squad covering products such as Ecommerce payments, Point of Sale and...

Job Profile Summary We are looking for an enthusiastic and experienced Product Manager to strengthen our Acquiring squad and help shape the future of digital payments for merchants . If you are curious — or even passionate — about the merchant ecosystem, Ecommerce, and how businesses get paid, and if you enjoy translating customer needs into impactful solutions, this role gives you the opportunity to make a tangible difference for our clients. About The Role Within ING’s Payments Tribe , our ambition is to offer smart, seamless, personalized and reliable payment experiences across all channels. Payments are a daily touchpoint for our clients and sit at the very heart of the bank. The Payments Tribe is composed of three closely collaborating areas: Cards & Payments Acquiring, Accounting & International Payments Cash & ATMs You will join a small, highly collaborative Acquiring squad covering products such as Ecommerce payments, Point of Sale and...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Security Expert We are looking for a highly proactive and organized Senior Security Expert to join our In-Person-Payments (IPP) Security & Certifications team. Adyen's In-Person Payments platform is one of the most complex payment infrastructures in the world, processing billions of euros annually across tens of thousands of merchant...

Company Description We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.  We’re driven by our Group purpose, to power people and possibilities. Job Description Are you a strategy pro with exceptional commercial acumen? We are seeking an...

Why Verifone For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is...

We are looking for an candidate to join our team as a Junior Presales Backup Consultant . This is a great opportunity for someone who already has initial experience in a customer-facing role and is ready to further develop within presales and solution consulting. In this role, you will work closely with experienced presales consultants and the sales organization to support and lead customer conversations, contribute to solution positioning, and further strengthen your ability to translate business challenges into clear and tailored backup and recovery advice. You will work across a portfolio of backup vendors (Veeam, Rubrik, and AvePoint), and continue to build your experience in navigating a multi-vendor environment to deliver customer-centric solutions. Key Responsibilities Support account managers and experienced presales consultants in customer opportunities, from discovery through to proposal stage. Actively contribute to customer meetings and engagements, gradually...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Role Our Customer Risk Review team is seeking an experienced CDD Risk Analyst who brings 3–6+ years of payments or financial industry experience and Financial Economic Crimes. The candidate must have a strong risk-driven mindset, exceptional professional judgment, and the ability to conduct holistic risk assessments. Whether conducting a...