17 Customer Value Management jobs in Kraków

Overview Connecting clients to markets – and talent to opportunity With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Business Segment Overview: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement...

About IG Group IG Group is a FTSE 100 fintech operating across five continents, serving over 1.4m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part...

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. Location: Kraków Hybrid model: Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old The Tax Product Support Analyst performs an active role in the development, enhancement, and maintenance of GTS’ business applications, as well as other interacting or connecting systems, data sources, and platforms, develops and maintains documentation related to applications, coordinates and delivers training with end users, and reports to a Senior Tax Product Manager, who manages the delivery of tax-focused products in various areas across GTS’ remit (i.e., Investment Tax, Tax...

Fancy helping to shape the future of FinTech? We have always been innovators. In 1996 we were the first company to share exchange rate information, free of charge on the internet. Today, we are a world leading online trading group. Join us to: Help build the future of online trading Be part of a culture driven by integrity and global impact Become part of an award-winning company - check out our full list of awards here We are only as good as our people. Luckily, our people are the best. Join us! Work, Learn, Grow Hallo Zusammen! Within our global Sales Outbound & Relationship Management Department, our mission is to educate Clients on financial market principles and empower them to utilize OANDA’s products. In this Warsaw-based role, you will focus on the EU26 market, reporting directly to the Head of Sales. This is a chance to expand your skills by taking ownership of your daily results, Client relationships and driving real business impact. We work in...

At Capco Poland, we're not just another consultancy – we're the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we help clients tackle complex challenges across banking, payments, capital markets, wealth, and asset management. Role Overwiew We are looking for a Data Product Manager to drive the development of data-centric products and solutions that power secure, seamless online payment experiences. In this role, you will work at the intersection of data, technology, and business, ensuring that our payment ecosystem leverages data to deliver value, improve performance, and enhance customer trust. Key Responsibilities Define and execute the data product strategy for payment platforms and related services. Manage the end-to-end product lifecycle - from ideation to delivery and optimization. Collaborate with Data Engineering, Analytics, and Product teams to build scalable data...

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old Technical Manager is one of the most critical foundational hires on our team. You'll own the non-AI core of the platform - the workflow orchestration engine, data processing layer, API services, and the infrastructure that makes everything reliable at scale. You'll lead and grow the platform engineering team, set technical standards, and define the architecture that underpins how financial services firms create and execute their data integrations and transformations. This is a player-coach role....

Job Description At Verisk, we build technology that helps the world's leading insurers make smarter, faster decisions. As a global leader in data analytics and risk assessment, we combine deep industry expertise with cloud-native engineering, AI, and advanced analytics to solve complex business challenges. We're looking for a Software Development Manager to lead a talented engineering team, drive technical excellence, and deliver scalable, high-quality software solutions. You'll play a key role in shaping engineering culture, developing people, and partnering across product and technology teams to build innovative products that make a real difference for our customers. Join a global organization where you'll have the opportunity to influence technology strategy, empower engineers to do their best work, and help shape the future of intelligent risk solutions. Responsibilities Effectively lead a team of software developers/analysts in the requirements, design,...

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. Location: Kraków Type of work: Full-time Hybrid model: Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old Join us as a Junior Client Service Representative! Brown Brothers Harriman is currently recruiting Client Service Representative to join our Krakow Custody Account Opening Hub Team. In this role you will be responsible for custody account opening process and for maintaining client access to BBH platform Infuse. A Client Service Representative will collaborate with internal teams and external clients to ensure client...

About IG Group IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part of our...

About IG Group IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part of our...

About IG IG Group is a FTSE 100 global fintech, operating across 18 countries and serving over 350,000 active clients. We provide leveraged and non-leveraged trading across a broad range of asset classes, as well as share dealing and investment products through our retail brands. We are in the middle of a significant transformation - building a digital-first, AI-enabled Customer Experience function that delivers exceptional client outcomes while meeting the highest regulatory standards. As part of that, we are building a dedicated UK Client Disputes team from the ground up. About The Team The UK Client Disputes team is a newly established team within our Customer Experience function, dedicated to handling client disputes for UK customers. The team is focused on investigating disputes for clients as fast as possible, resolving under FCA DISP/SRC requirements, and escalating complex or regulatory cases where needed. We work cross-functionally with Compliance, Operations,...

Fancy helping to shape the future of FinTech? We’ve always been innovators. In 1996 we were the first company to share exchange rate information, free of charge on the internet. Today, we’re a world leading online trading group. Join us to: Help build the future of online trading. Be part of a culture driven by integrity, and global impact. Become part of an award-winning* company. We are only as good as our people. Luckily, our people are the best. Join us! *You can check out our full list of awards here . How do we work? The AML Team is responsible for the onboarding AML associated decisions across both North American Divisions (Canada and US), thereby ensuring that the onboarding of new clients is in adherence with relevant local regulations and legal requirements, in support of continued OANDA growth. You will work closely with the KYC Processing, Anti-Financial Crime, Sales, CCM, Customer Service, and Compliance teams. In this role, you will: Collaborate...

Fancy helping to shape the future of FinTech? We have always been innovators. In 1996 we were the first company to share exchange rate information, free of charge on the internet. Today, we are a world leading online trading group. Join us to: Help build the future of online trading Be part of a culture driven by integrity and global impact Become part of an award-winning company - check out our full list of awards here We are only as good as our people. Luckily, our people are the best. Join us! Work, Learn, Grow Hallo Zusammen! Within our global Sales Outbound & Relationship Management Department, our mission is to educate Clients on financial market principles and empower them to utilize OANDA’s products. In this Warsaw-based role, you will focus on the EU26 market, reporting directly to the Head of Sales. This is a chance to expand your skills by taking ownership of your daily results, Client relationships and driving real business impact. We work in...

Fancy helping to shape the future of FinTech? We’ve always been innovators. In 1996 we were the first company to share exchange rate information, free of charge on the internet. Today, we’re a world leading online trading group. Join us to: Help build the future of online trading. Be part of a culture driven by integrity, and global impact. Become part of an award-winning* company. We are only as good as our people. Luckily, our people are the best. Join us! *You can check out our full list of awards here . How do we work? This is a senior leadership role reporting to the CTO, working in close partnership with the heads of product, infrastructure, data, and security. You'll be responsible for the overall health, productivity, and direction of an ~80-person engineering department spanning multiple product areas. We work in a hybrid model from our offices in Krakow or Warsaw. Travel to build relationships with engineering teams and stakeholders in-person further...

Fancy helping to shape the future of FinTech? We have always been innovators. In 1996 we were the first company to share exchange rate information, free of charge on the internet. Today, we are a world leading online trading group. Join us to: Help build the future of online trading Be part of a culture driven by integrity and global impact Become part of an award-winning company - check out our full list of awards here. We are only as good as our people. Luckily, our people are the best. Join us! How do we work? We’re looking for a Sr. Backend Engineer with experience as a developer and architect of C++ applications. You’ll be joining the OANDA engineering team that owns the backend of a renowned trading platform used by our customers to analyse global currency markets and trade forex and CFDs. Your contributions will impact the thousands of customers who trade billions of dollars in volume on our platform every day. You’ll also leverage the latest technologies...

We are building a groundbreaking, AI-native investment ecosystem designed to revolutionize how the world approaches investment decision-making. As we enter the greenfield elaboration phase, we are looking for a dynamic, hands-on Data Architect to join our core Program Team. You will be instrumental in designing the blueprints—from data models to AI infrastructure—that will power a platform serving everyone from massive wealth funds to private family offices. In this role, you will be the primary architect of a sophisticated Data Factory, ensuring that the data layer supports automated investment processes and advanced reasoning. Responsibilities Design and implement a Neo4j-powered Knowledge Graph as the central intelligence layer Incorporate GraphRAG to transform unstructured research into queryable entities with full source attribution Architect adaptive schema evolution with AI-driven feedback loops and genetic algorithm principles Develop a multi-dimensional asset...

So, who are we? IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. Your role in the Team We are constantly looking at ways to improve the way that we report, working closely with many different teams across IG so no day is ever the same. Main Responsibilities Are Fulfilling reporting requirements under international and countries’ regulations Creating business requirements for new regulations...