230 service consultant jobs

Job Purpose To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations. Job Responsibilities Client Engagement Address any concerns relating to the queue flow or digital devices. Assist client to download online applications and resolve any log in issues. Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device. Assist the client to obtain statements, cards and other relevant documentation from self-service zones. Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests. Discover client's service and digital needs through connecting, understanding and delivering...

Job Purpose To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations. Job Responsibilities Client Engagement Address any concerns relating to the queue flow or digital devices. Assist client to download online applications and resolve any log in issues. Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device. Assist the client to obtain statements, cards and other relevant documentation from self-service zones. Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests. Discover client's service and digital needs through connecting, understanding and delivering...

Compensation: Competitive (Financial Services) About TradingHub Founded in 2010, TradingHub delivers uniquely intelligent trade surveillance software to world leading financial institutions. Developed by market professionals, our solutions use sophisticated modelling techniques to detect single and cross-product market manipulation. With a team of over 150 experts worldwide, TradingHub combines global reach with deep markets expertise to help our customers mitigate financial, regulatory, and reputational risk. The Role We are seeking a Senior Professional Services Consultant with deep financial markets expertise to join our Professional Services team. This team plays a key role in new business development, from customer demos and Proof of Concepts (PoCs) to full-scale implementations for world-leading financial institutions. This position will see you develop a detailed understanding of TradingHub’s model-based approach to market abuse surveillance and apply your...

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. Team & Context The client services team is firstly responsible for the smooth, timely and cost-effective implementation of our platform in the client’s environment. Following the client go-live, the client services team develops and implements an appropriate upgrade and support strategy. Client services EMEA Trading team is responsible of providing expertise to the client and support him on MX.3 platform in the maintenance...

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. The Team You will join the Client Services EMEA – Operations domain , a team dedicated to supporting and advising our European clients in their use of the Murex platform. Our Mission Is To Ensure the smooth operation and evolution of the platform for Back Office users (Collateral, Settlements, Regulatory Reports, Life Cycle, …) Provide expert support across incident resolution, configuration, and implementation....

We're looking for an AI Consultant (Artificial Intelligence & Machine Learning) - Financial Services Expertise to join our team in London, UK, in a hybrid working mode. As one of the world’s leading digital transformation service providers, we are expanding our Data and AI Practice across Europe to meet growing client demand for advanced AI and data science solutions. The ideal candidate will have a deep understanding of artificial intelligence, machine learning and analytics, combined with IT consulting experience and domain expertise in financial services. In this role, you will partner with clients to solve complex business challenges by designing, developing and deploying AI-driven solutions that deliver measurable business value. Your expertise in applying AI to address financial services challenges such as risk modeling, fraud detection and regulatory compliance will be essential, as will your ability to drive innovation and guide clients through the adoption of...

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. L’équipe Le département CS-EMEA-TRADING (Client Services consacrés aux clients Front Office de la région EMEA Europe, Moyen-Orient et Afrique) a pour rôle la gestion Front Office d’un portefeuille de clients EMEA. Ce suivi comprend l’implémentation des solutions Murex, le support de ces solutions, le suivi de montée de version, la formation des traders et des équipes de support, l’extension des scopes de fonctionnalités, et le...

We are seeking a Solution Consultant to support our Sales Teams in the sales cycles.  The qualified candidate possesses strong global tax experience to support our sales efforts for ONESOURCE Indirect Tax compliance and ONESOURCE Indirect Tax Determination solutions. About The Role This role requires the technical knowledge and experience to discuss complex indirect tax issues facing multinationals today with a particular focus on Europe. The specialist should understand the day-to-day challenges facing companies in complying with local and global compliance and reporting obligations and be able to discuss clients tax processes, tax technology needs and providing insight on how to improve and implement processes and technology to resolve challenges. The Solution Consultant conducts thorough needs analysis for targeted demonstrations, uncovers potential objections, and assists in defining the competitive landscape.   Knowledge of Indirect Tax requirements and business processes...

About the Role An outstanding opportunity is available to join SWE, a diverse and inclusive team located in Luxembourg, operating within an international and informal setting. In the role of Complaints Consultant, involvement will be within a small cross-functional delivery team addressing complaints from customers or their legal representatives. These complaints concern SWE legacy products, their sales process, and associated Terms & Conditions. This position holds a key responsibility in ensuring customers obtain timely resolution or are regularly updated about any delays. Key Accountabilities Effective and timely handling of complaints while meeting the internal policies of SWE and the reasonable interests of customers. Work with our business partners to investigate and resolve customer complaints as required. Coordinate with all parties involved, including our in-house legal department, external lawyers, the actuarial team, and other decision-makers to ensure...

Payment & Cash Management Sales, Financial Institutions (PCM FI) Wholesale Banking is looking for a PCM Sales Consultant, based in Brussels, covering a portfolio of Payment Service Providers (PSPs) and Non Bank FIs (NBFIs) from a PCM product perspective. Job Description Within Financial Institutions (FI), the NBFI PCM team focuses on a diversified landscape including pension funds, insurance companies, asset managers, and increasingly new entrants in the payments ecosystem such as (licensed and regulated) Payment Service Providers (“PSPs”). In this role, you will manage and grow a portfolio of these clients within ING’s defined risk appetite, with a clear responsibility to expand PCM revenues through developing existing business and onboarding qualified new clients. Your Work Environment The PCM Sales FI team operates across Amsterdam and Brussels, serving FI clients globally. You will collaborate closely with Compliance, Product Management, FI relationship teams across...

Job Purpose To provide claims administration support in respect of short term insurance matters to stakeholders in line with Nedbank strategy. Job Responsibilities Comply with Service Level Agreement or Claims Protocol by administering and facilitating the claims process. Reduce risk to Nedbank Group by monitoring, identifying and reporting trends in claims. Build networks with stakeholders by participating in forums. Identify, build and maintain relationships with stakeholders to understand their short term insurance needs. Meet client needs by ensuring claims are processed according to service level agreement and insurance policy. Initiate and process claims to finalisation by ensuring compliance to insurance policy. Comply with Service Level Agreements by adhering to self imposed standards and timeframes. Minimise risk by complying with all Nedbank policies and procedures. Keep abreast of legislation and other industry changes that impacts...

Customer Engagement Functional Consultant – Senior/Konsultnivå På Avanade ser vi varje dag hur kraften i Dynamics 365 formar framtidens företag. Genom att kombinera vår oöverträffade Microsoft-kompetens med ett kreativt innovationssätt och stark branschkunskap skapar vi stora möjligheter för Microsoft, våra kunder och för dig. Hos Avanade finns otaliga karriärvägar att utforska – en av dem leder garanterat till din unika version av framgång. Bli en del av oss Som D365 Customer Engagement (CE) Functional Consultant kommer du att arbeta kundnära och samarbeta tätt med kunder för att designa, implementera och optimera D365 Customer Engagement-lösningar, så att de stödjer verksamhetens mål. Du löser problem med hjälp av din D365-kompetens och fungerar som en länk mellan Avanades kunder, ditt projektteam och den bredare interna CE-communityn. Rollen ger dig möjlighet att arbeta för Microsofts främsta partner, med ett oöverträffat fokus på personlig utveckling och utbildning –...

Meet Nuvei , Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modular, flexible, and scalable technology enables leading companies to accept next-generation payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally through one integration. About The Position Nuvei's Solution team includes Solution Engineers who act as a technical and payment product consultant to potential partnership or strategic clients. A solution engineer will architect client or a partner platform with Nuvei payment services to apply both client business demands and Nuvei best practices. In addition, Solution Engineer is the technical leader for new...

UK Wide Hybrid / Remote ompetitive excellent benefits career progression Shape the Future of Wealth Management FNZ is the global platform provider transforming the way wealth managers, insurers, banks and asset managers deliver investment solutions to their clients. We partner with some of the world's leading financial institutions to provide technology, infrastructure and investment operations that enable wealth management at scale. We're looking for a talented Solution Consultant to join our growing Solution Consulting team. This is a highly visible, client-facing role where you'll work directly with customers to define business outcomes, design innovative platform solutions, and lead transformation initiatives that deliver real value. If you enjoy solving complex problems, influencing strategic decisions, and working at the intersection of business and technology, we'd love to hear from you. The Opportunity As a Solution Consultant, you will act as a trusted...

Company Description Your Mission At Wise, we are fully devoted to our Mission: Money without borders. Instant, convenient, and eventually free. Over 16 million people and businesses use Wise, which processes over £9 billion in cross-border transactions every month, saving customers over £1.5 billion a year. We serve a wide range of customers from personal users, freelancers, small businesses and increasingly even to large enterprises and banks. Wise also offers over 50 currencies for customers to hold and convert money in. As an Associate Product Manager joining the Product Academy, you will be placed in one of our teams that both power Wise and ensure our customers have a safe and convenient experience when using us. You will get to build your skills in Product Management through a tailored learning program in combination with executing on real problems. After your successful graduation from the Product Academy, you will transition into a full-time member of the...

About The Opportunity We are seeking a Senior Atlassian Consultant to join our team at N26. This role is designed for an Atlassian technical expert who thrives in a high-growth, evolving FinTech landscape. You won't just be managing tools; you will be optimizing the way our entire organization collaborates. We are looking for a professional who enjoys conceptual ownership . At N26, we value "first-principles" thinking—the ability to take high-level business goals and translate them into elegant, scalable technical architectures. If you enjoy a role where you have the autonomy to define the "how" and "why" behind a solution, this is the place for you. In This Role, You Will Translate Vision into Reality: Act as a key partner to stakeholders, taking broad business objectives and refining them into sophisticated, high-impact technical solutions within the Atlassian suite. Drive Independent Project Life-Cycles: Lead initiatives from discovery and...

Make Your Mark The Implementation Consultant is responsible for implementing the company's accounting software products with new and/or existing clients. The Implementation Consultant is also responsible for consulting with mid-market clients regarding best practices and client business needs in order to best configure the software and provide exceptional customer service. You'll Get To Lead multiple concurrent implementation projects, working in line with established methodologies and best practice procedures. Take ownership of implementation milestones, ensuring successful delivery within agreed scope, timelines, budget, and customer satisfaction expectations. Produce and maintain high-quality documentation throughout the implementation lifecycle, including tracking billable time, updating Salesforce, and managing expenses. Build strong relationships with key stakeholders, providing clear communication on risks, progress, expectations, and next steps. Deliver training...

Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at...

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. You’ll be part of one global team where you can learn fast and stay true to yourself. Team And Context The client services team is firstly responsible for the smooth, timely and cost-effective implementation of our platform in the client’s environment. Following the client go-live, the client services team develops and implements an appropriate upgrade and support strategy. Your Missions In the context of implementation or...

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description Our Testers work with project teams to ensure software quality through systematic test planning, execution, and defect tracking, ensuring functionality, performance, and reliability of applications before deployment. With deep knowledge of various types of applications, databases, and operating systems, they maintain high standards of product excellence and user satisfaction. We are looking for an Infrastructure Security Tester/Consultant to join our security testing...