Regional Operations Specialist

As our new Regional Operations Specialist, you will support SoftwareOne's local Procurement and Sales teams by securing publisher quotations, maintaining accurate ERP data, and ensuring timely processing in line with agreed SLAs.

Acting as a key link between SoftwareOne's subsidiaries and a global network of publishers and suppliers, you will help drive efficiency, accuracy, speed, and cost savings across the procurement process. Working closely with the Procurement Team Leader, Global Service Owner, and international stakeholders, you will contribute to a seamless customer experience and support business growth.

As part of one of the fastest-growing teams in the Global Service Delivery Center, you will help strengthen the operational backbone of SoftwareOne's Software Portfolio Management strategy. 

Key Responsibilities 

• Source, organize, and manage quotations from publishers and suppliers, ensuring timely and accurate support for procurement activities 
• Build and maintain strong relationships with publishers, distributors, and other external partners, including leading negotiations to secure optimal commercial outcomes 
• Research and gather relevant information to support procurement requests and informed decision-making 
• Provide responsive support to customers, partners, sales representatives, and internal operations teams, ensuring requests are handled effectively and within agreed timelines 
• Collaborate with internal and external stakeholders to meet procurement objectives and deliver high-quality customer experience 
• Manage multiple priorities simultaneously while maintaining accuracy, efficiency, and adherence to best practices and service standards 
• Contribute to continuous improvement initiatives, take ownership of new responsibilities, and perform additional duties as assigned to support team and organizational goals 

Job Requirements

• Bachelor’s degree in Business, Supply Chain, Finance, or a related field 
• Foundational experience in software procurement, order management, accounts payable, or a similar operational environment 
• Strong communication skills with the ability to collaborate effectively across international teams and stakeholders 
• Advanced Excel skills and experience working with ERP systems; knowledge of Navision and software licensing is an advantage 
• Strong analytical and problem-solving skills, with the ability to conduct research and maintain a high level of accuracy and attention to detail 
• Ability to manage multiple priorities and remain highly organized in a fast-paced environment. 
• A collaborative, reliable mindset with a hands-on approach to delivering results 

What we offer 

Our company benefits vary based on your location, but always include:     

• Global company culture: We defined our 6 core values through our company culture (https://www.softwareone.com/en/our-story/our-values)    
• A mentor who supports your successful start and is at your side with advice and action    
• President’s Club: Recognition awarded by leadership and your peers    
• Lifelong education: A variety of training and development opportunities    
• Hire to Grow: We optimize our internal structures and feedback culture constantly to be your Employer of Choice, today and in future  

Company description

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.

Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.

Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.