26 Client Service jobs

So, who are we? IG Group is a FTSE 100 fintech operating across five continents, serving over 1.4m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. Your role in the team's success This role exists to turn IG's data into clear, compelling insight that business users can act on. You will design and build intuitive Looker dashboards, partner closely with stakeholders across the business to understand what they need, and tell the stories behind the numbers in ways that drive better...

About IG Group IG Group is a FTSE 100 fintech operating across five continents, serving over 1.4m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part...

So, who are we? IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. Your team IG’s Data function is a central capability serving both central and divisional business lines across the entire IG estate. The Data Engineering team is responsible for the platforms that underpin analytics, reporting, compliance, and client-facing data products, and that will increasingly power AI and machine-learning use...

Business/System Analyst (Finance module). Full-time Hybrid Wroclaw Apply now Overview paytech is a dynamic fintech company dedicated to pushing the boundaries of innovation in the industry. We are looking for an experienced Business/System Analyst to join the team responsible for the financial module of our payment platform. The module covers financial calculations, transaction and financial reporting, reconciliation processes, reporting APIs, client-specific configurations, and other functionality supporting the financial operations of our clients. The analyst will work closely with Product, Engineering, QA, Support, and client-facing teams, helping transform business needs into well-defined requirements and supporting functionality throughout its lifecycle — from initial discovery and analysis to implementation, acceptance, documentation, and production rollout. Key Responsibilities Discover, analyse, and formalise business requirements; Design...

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. Location: Kraków Hybrid model: Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old The Tax Product Support Analyst performs an active role in the development, enhancement, and maintenance of GTS’ business applications, as well as other interacting or connecting systems, data sources, and platforms, develops and maintains documentation related to applications, coordinates and delivers training with end users, and reports to a Senior Tax Product Manager, who manages the delivery of tax-focused products in various areas across GTS’ remit (i.e., Investment Tax, Tax...

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. Join us as a Systems Business Analyst Brown Brothers Harriman is currently recruiting a Systems Business Analyst to join one of our Information Technology teams. In this role, you will function as a liaison between technical and business stakeholders. You will interpret business needs and translate them into detailed functional requirements and specifications, while actively participating in solution design, development, testing, and production deployments. You will work as part of a highly collaborative team focused on delivering innovative solutions to complex business problems. The...

So, who are we? Hello, we're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth. Your role in the team's success This role exists to turn IG's data into clear, compelling insight that business users can act on. You will design and build intuitive Looker dashboards, partner closely with stakeholders across the business to...

About IG Group IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part of our...

About IG Group IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part of our...

So, who are we? IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. Your team IG’s Data function is a central capability serving both central and divisional business lines across the entire IG estate. The Data Engineering team is responsible for the platforms that underpin analytics, reporting, compliance, and client-facing data products, and that will increasingly power AI and machine-learning use...

Who are we DXC Luxoft is a global IT services and consulting company, part of DXC Technology, delivering cutting-edge digital and software solutions worldwide. We partner with leading financial institutions and global enterprises, helping them transform and scale through modern technology. Join a global community of engineers and be part of building impactful, modern technology solutions! Development of AI-enabled solutions that support a signal-driven commercial intelligence platform connecting market insights, content creation, sales engagement, and client feedback. Project Description: You'll be working in the Regulatory Reporting team in Poland, in the Investment Bank within the Digital Operations Stream. Our purpose is to transform the way client does business by simplifying and improving the products and platforms relied on by our Regulatory and Data Clients. We play a crucial role in enabling the Investment Bank to meet its regulatory obligations and create value...

Hi, we're glad you're here! We are hiring to our Aviva Services Excellence Centre! Take a look at our job description - maybe it suits you or one of your friends? The project is growing and the team needs you! Why is it good to join Aviva? Become a part of a team of enthusiasts where initiatives are more than welcome You'll have the real influence on the shape of the project (everyone's voice matters) You'll have fun creating and implementing high quality solutions that you can later leverage on - there will be more time to work on interesting features in the future (instead of putting out fires) Experience friendly and supportive working culture Direct cooperation with the UK team Have lots of fun and satisfaction from your work without sacrificing work-life balance You'll get access to high quality learning platforms with guaranteed time for self-development during working hours Internal upskilling programs available for Data Engineers...

This is Worldline Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. The opportunity As a risk specialist, you play a crucial role in ensuring that Worldline does not do business with any unlawful or fraudulent clients. You are also responsible to protect the company’s reputation and ensure we are not involved in any money laundering or other unlawful activities. As if you are a true detective/investigator, you conduct thorough research using external tools and sources for our existing merchants. In this role you report directly to the Team Manager of the...

CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We Also Are Experts in banking and payments, capital markets, wealth and asset management Focused on maintaining our nimble, agile, and entrepreneurial culture Committed to growing our business and hiring the best talent to help us get there The Role As a Senior Business Analyst , you will provide consulting expertise to clients delivering large-scale Cards transformation initiatives across the banking sector. Drawing on your experience in Cards & Payments, you will help clients define business priorities, optimise operating models, and translate complex business challenges into practical, scalable solutions that support successful transformation. Working closely with business stakeholders, architects, and delivery...

We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. At Capco Poland, we're not just another consultancy – we're the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we help clients tackle complex challenges across banking, payments, capital markets, wealth, and asset management. Role Overview The Business Analyst will support Valuations and Finance transformation initiatives across Global Markets. The role focuses on business analysis, process improvement, regulatory change, and technology enhancement within Product Control functions. The successful candidate will work closely with Finance, Front Office, IT, Operations, Change Management, and senior stakeholders to deliver strategic solutions and operational efficiencies. Key Responsibilities Gather, analyse, and...

About IG Group IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Role IG is growing its retail KYC team in Kraków, and this role owns the more complex end of client onboarding. As a KYC Analyst, you'll handle higher-risk and exception cases, support and guide junior colleagues, and help keep onboarding fast, accurate, and compliant as our retail client base grows. About The Team This...

So, who are we? IG has been at the centre of retail trading and investment since 1974, when we helped create the market for financial spread betting. Today, we're a FTSE100 fintech operating across five continents, serving over 700,000 clients and handling billions in transactions - built on decades of scale, trust and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that’s rare in established businesses. The bar is high - bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future  gets  built here. Your role in the Team’s Success Analysing and explaining underlying business performance drivers covering both revenue and costs Extracting, analysing and interpreting large amounts of data...

We are building a groundbreaking, AI-native investment ecosystem designed to revolutionize how the world approaches investment decision-making. As we enter the greenfield elaboration phase, we are looking for a dynamic, hands-on Data Architect to join our core Program Team. You will be instrumental in designing the blueprints—from data models to AI infrastructure—that will power a platform serving everyone from massive wealth funds to private family offices. In this role, you will be the primary architect of a sophisticated Data Factory, ensuring that the data layer supports automated investment processes and advanced reasoning. Responsibilities Design and implement a Neo4j-powered Knowledge Graph as the central intelligence layer Incorporate GraphRAG to transform unstructured research into queryable entities with full source attribution Architect adaptive schema evolution with AI-driven feedback loops and genetic algorithm principles Develop a multi-dimensional asset...

So, who are we? IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. Your team The Cash Control Team oversees daily reconciliation of client and firm cash, ensuring the accuracy and integrity of financial records across multiple entities and jurisdictions. We manage end-to-end cash operations, including bank payment processing, cash management, and the production of key regulatory and operational reports....

We are looking for an AML specialist to join our team as a Financial Crime Analyst and help protect CMC Markets from financial crime risks. This is an excellent opportunity for someone looking to specialise in Financial Crime Compliance and develop a career in a fast-paced, global financial services environment. As a Financial Crime Analyst, you will play a key role in monitoring accounts, reviewing client activity, and supporting our Anti-Money Laundering (AML), Sanctions, Counter-Terrorist Financing, and Anti-Bribery & Corruption programmes. Key Responsibilities: Apply Group standards on Financial Crime, AML, Sanctions, Terrorist Financing, and Bribery & Corruption. Review new and existing medium- and high-risk accounts, conducting open-source research and escalating discrepancies. Assess Source of Wealth information and advise on additional requirements. Carry out quality assurance reviews on account openings. Investigate alerts from payment and trade...