2 Product Manager New Bets jobs

Genome is a fully digital financial platform that delivers everything users expect from traditional banking, faster, safer, and online. We are a Lithuania-based Electronic Money Institution licensed by the Bank of Lithuania, serving both businesses and individuals, primarily across the EU and beyond. Our platform offers a wide range of services, including dedicated IBAN accounts, payment processing, currency exchange, and local and international transfers (SEPA and SWIFT). Clients can manage their finances through a smart, intuitive dashboard available on desktops and mobile apps for iOS and Android. Genome is looking for an Account Manager ! Key Responsibilities 1. Client Experience & Support Establish and maintain strong, long-lasting partnerships with new and existing corporate clients. Assist in shaping our Customer Experience Management Strategy, analyzing client activity, identifying potential friction points, and resolving issues rapidly to...

Genome is a fully digital financial platform that delivers everything users expect from traditional banking, faster, safer, and online. We are a Lithuania-based Electronic Money Institution licensed by the Bank of Lithuania, serving both businesses and individuals, primarily across the EU and beyond. Our platform offers a wide range of services, including dedicated IBAN accounts, payment processing, currency exchange, and local and international transfers (SEPA and SWIFT). Clients can manage their finances through a smart, intuitive dashboard available on desktops, as well as mobile apps for iOS and Android. Genome is looking for a Head of Customer Support ! Key Responsibilities Lead and scale our multichannel customer support operations (phone, email, live chat, and social channels), running impactful feedback sessions and fostering a culture of continuous development. Take ownership of our support infrastructure—building and refining workflows, optimizing macros,...