57 Client Service Manager jobs

Head of Alternative Investments | Barclays | Switzerland. We are seeking an experienced alternative investment specialist to act as the key link between product teams and clients, providing expert knowledge, support, and commercial insight across a range of alternative investment solutions. This role focuses on private markets, private equity, hedge funds, and related alternative investment products, supporting both internal stakeholders and external clients, and will offer significant visibility to the successful candidate. Working closely with Investment Advisory (IA), Private Banking (PB), and Hedge Fund teams, the successful candidate will play a pivotal role in driving the distribution and adoption of alternative investment products within the Swiss market. Required Skills & Experience Minimum 5 years’ relevant experience within alternative investments, private equity, hedge funds, or private markets gained at a leading investment firm, asset manager, private bank,...

Fancy helping to shape the future of FinTech? We’ve always been innovators. In 1996 we were the first company to share exchange rate information, free of charge on the internet. Today, we’re a world leading online trading group. Join us to: Help build the future of online trading. Be part of a culture driven by integrity, and global impact. Become part of an award-winning* company. We are only as good as our people. Luckily, our people are the best. Join us! *You can check out our full list of awards here . How do we work? This is a senior leadership role reporting to the CTO, working in close partnership with the heads of product, infrastructure, data, and security. You'll be responsible for the overall health, productivity, and direction of an ~80-person engineering department spanning multiple product areas. We work in a hybrid model from our offices in Krakow or Warsaw. Travel to build relationships with engineering teams and stakeholders in-person further...

Key Responsibilities Strategy Strategies for Revenue generation and business development Business objectives and goals Drive the Digital Agenda Business Acquisition & Sales Management Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue. Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions. Induction of all (NTB) new customers brought in by the Branches & Direct Sales team. Achieve “best in class” productivity in order to maximize the efficacy of the sales process. Achieve the budgeted cross sell targets, consistency and penetration. Aggressive Sales call plans to acquire large prospective customers through referrals. Ensure coverage of customer base in accordance with the approved contact plans. Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.) Maintain and update customer information on C...

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. Banks and financial institutions are under pressure to modernize, and nCino is the platform making that transformation possible. As a Senior Enterprise Account Executive, you'll be at the center of that shift — bringing nCino's solutions to financial institutions across your territory and helping them reimagine how they operate. This is a role for someone who thrives on complex, consultative sales cycles and enjoys building genuine relationships with senior stakeholders. You'll own your territory end-to-end: identifying opportunities, building nCino's brand presence, and guiding prospects from first conversation through to signed contract. You'll also play a part in our customers' ongoing success, working closely with our Customer Success team to deepen existing relationships...

Context of the role The Accounts and Operations Executive will sit at the intersection of client relations and operational execution. In this dual role, you will be the bridge between our clients and our internal technical and financial and operational infrastructure. You will also manage a portfolio of growing business accounts, ensuring their day-to-day transactions run smoothly, while simultaneously troubleshooting operational bottlenecks. Reporting to the regional Head of Account Management, you will build strong day-to-day relationships with these accounts, helping them get the most value from Thunes. You will be their first point of contact for our products and services, ensuring a great customer experience, driving healthy adoption, and identifying smaller cross-sell and upsell opportunities, often in collaboration with more senior Account Managers in the region. Key Responsibilities Ensure satisfaction across your portfolio of smaller accounts to support positive...

Copenhagen (HQ), Denmark Would you like to take practical ownership of Saxo’s global Workday solution and lead a small team that keeps our core HR platform running while continuing to improve it? About The Job Our HRIS team combines day-to-day operations with development and project delivery. As Head of HRIS, you will work closely with the team and remain directly involved in priorities, problem-solving and delivery. You will act as the main link between People & Culture, Technology, control functions and external partners within the HR systems space. You will join Group People & Culture's Reward, People Data & Systems team, reporting to the Head of Reward and working closely with stakeholders across the global organisation covering 12 countries. During your first months, you will work alongside the current role holder, effectively acting as deputy while building knowledge of the platform, processes and stakeholders. You will then take full ownership when she...

About Us Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Booking.com, Acer, Gucci, Lorna Jane, GoPro, and many more. We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting...

About The Job Join our Direct Commercial team in London as the Head of Direct Sales, where you will lead and inspire one of Saxo’s most successful sales teams, while also playing a key role in driving new business. As the Head of Direct Sales, you will drive growth, innovation, and client success for the most valuable clients in our portfolio. You will bring sales leadership, strategic direction, and business development within the portfolio of Elite clients. This is your opportunity to shape the future of our Elite VIP client business, exceed ambitious targets, and make a real impact across multiple markets. Reporting directly to the CEO, you will lead a core focus area of the business with a mandate to drive innovation and growth. The Saxo Elite offering caters to our most valuable direct-to-customer clients contributing a substantial portion of the business’ revenue. As the Head of Direct Sales, you’ll be responsible for your own book of clients, originating new business,...

Who We Are Provenir is the unified Decision Intelligence Platform that gives enterprises full control over end- to-end customer decisioning — to manage risk, drive growth, and transform business outcomes. By consolidating data, AI models, intelligence, agents and governance into a single decisioning environment, Provenir empowers business teams to configure and evolve strategy directly, while maintaining enterprise-grade reliability and regulatory compliance. Trusted by 120+ institutions in 60+ countries, Provenir processes over 4 billion decisions annually — turning architectural coherence into sustained risk performance and measurable value. Ready to solve meaningful challenges, work with enterprise customers, and help shape the future of AI-powered decisioning? Join us. Who We Are Looking For As Senior Sales Executive you will be a part of our growing Sales team in EMEA, and will be accountable for driving new enterprise revenue through multi‑year, high‑value contracts and...

Overview Connecting clients to markets – and talent to opportunity. With 4,500+ employees and over 300,000 commercial, institutional, payments, and retail clients, we operate from more than 70 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Role Purpose The Head of Fraud will lead the design, implementation and continuous enhancement of the enterprise Fraud Risk Management Framework across all business lines and jurisdictions. The role will set fraud strategy, strengthen prevention and detection capability, enhance...

Location: The role is based in our Limassol Office, Cyprus. IronFX is a global leader in online trading, offering over 300 tradable instruments across forex, metals, indices, commodities, futures, and shares. With a strong focus on cutting-edge technology, innovation, and performance marketing, we empower traders worldwide through impactful digital campaigns and world-class platforms. We are seeking to recruit a native Spanish speaker Client Success Executives to join our Team. In this role, you will proactively engage with clients to enhance their overall experience with IronFX’s platforms and services. You will build relationships, anticipate client needs, and ensure a smooth and personalized client journey, contributing to client satisfaction and long-term engagement. What You’ll Do Proactively engage with clients via various mediums to enhance their overall experience and build strong, long-term relationships. Conduct outbound calls to...

JOB TITLE: Digital Assets Product Manager (Associate Director) SALARY: Competitive - will be discussed at interview stage LOCATIONS: London, Glasgow, Edinburgh, Manchester or Birmingham HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at one of our office sites. About this opportunity: As a Digital Assets Product Manager, you'll help shape the future of how money moves and the next generation of products on blockchain. Working at the forefront of an emerging area in financial services, you'll develop and launch new capabilities that could transform how our Business & Commercial Banking clients transfer money, manage liquidity and access financial services. Your initial focus will be supporting the rollout of stablecoin-based transfers, translating an emerging technology into a practical, scalable proposition that delivers real value for our clients. You'll also...

What’s in it for you? You’ll work in a collaborative team, with great focus on professional growth and always there to shape together the best solutions for our business. As an expert in your profession, MetLife will develop you further and nurture your best talent, whilst building on your potential. In this role, you will have the opportunity to create an impact, contributing to the effectiveness of the business. Position objective: To recruit, select, train, supervise, develop and retain active and productive agents and Unit managers (UM) and provide all necessary directions, management and support in order to achieve the required results, in a timely, profitable and sustainable manner. To ensure agents and Unit managers in their area of responsibilities are doing their job on a daily basis and in accordance with the company’s standards. Main responsibilities: Recruitment v Actively searches on the market potential managers and agents; v Creates a database with...

XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you.   Find out more about our B2B solutions and tech stack on our institutional partners page: https://institutional.xtb.com/ We are a certified Great Place to Work company. Responsibilities: Lead and manage a small institutional sales team Drive sales of liquidity for financial instruments Support ongoing institutional client services Assist in...

The Job The New Business Sales Executive w ill be responsible for converting inbound calls and leads into new merchant opportunities while proactively generating their own sales pipeline with a strong focus on the Competition and Game of Skill vertical. The role will combine lead conversion with targeted outbound prospecting, identifying and engaging prospective merchants, developers, referral partners, and key industry contacts to drive sustainable new business growth. The successful candidate will quickly qualify prospects, understand their requirements, and progress opportunities through the sales pipeline to onboarding, where they will be responsbile for the successful ramp up of processing from the merchant, whilst closely working aligned to the Relationship Maangement team. What you'll be doing Responsibilities (80% prospecting / 20% inbound leads) ·        Convert inbound calls, online enquiries, and referral leads into new...

Genome is a fully digital financial platform that delivers everything users expect from traditional banking, faster, safer, and online. We are a Lithuania-based Electronic Money Institution licensed by the Bank of Lithuania, serving both businesses and individuals, primarily across the EU and beyond. Our platform offers a wide range of services, including dedicated IBAN accounts, payment processing, currency exchange, and local and international transfers (SEPA and SWIFT). Clients can manage their finances through a smart, intuitive dashboard available on desktops and mobile apps for iOS and Android. Genome is looking for a Head of Acquiring ! Key Responsibilities Strategic Leadership Contribute to and execute the company’s acquiring strategy, supporting business growth and market expansion. Coordinate the dedicated Acquiring team, driving strong performance and operational excellence. Develop and manage relationships with acquiring banks, PSPs, card schemes, and...

Role Overview The Director of Engineering – UK Payments will provide senior technology leadership for ClearBank’s UK-focused payments capabilities, owning the technical strategy, delivery oversight, and evolution of this domain, providing a highly utilised and relied upon set of capabilities for clients. This role will lead an established set of teams as they evolve payments capabilities to scale and meet developing client needs. The Director will collaborate closely with Product partners to shape the long‑term roadmap, ensure robust technical foundations, and guide ClearBank’s progression in this vital domain. Key Responsibilities Strategic Leadership Own the technology strategy for UK Payments, ensuring alignment with ClearBank’s wider platform and technology strategy. Partner with the Head of Product for UK to define and evolve a clear, credible roadmap covering near‑term delivery and longer‑term technical direction. Provide domain leadership and technical...

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description The Sales Director / Manager –...