Head of Acquiring

Genome is a fully digital financial platform that delivers everything users expect from traditional banking, faster, safer, and online. We are a Lithuania-based Electronic Money Institution licensed by the Bank of Lithuania, serving both businesses and individuals, primarily across the EU and beyond.

Our platform offers a wide range of services, including dedicated IBAN accounts, payment processing, currency exchange, and local and international transfers (SEPA and SWIFT). Clients can manage their finances through a smart, intuitive dashboard available on desktops and mobile apps for iOS and Android.

Genome is looking for a Head of Acquiring !

Key Responsibilities

Strategic Leadership

• Contribute to and execute the company’s acquiring strategy, supporting business growth and market expansion.
• Coordinate the dedicated Acquiring team, driving strong performance and operational excellence.
• Develop and manage relationships with acquiring banks, PSPs, card schemes, and other key industry partners.
• Represent the company in commercial negotiations and industry forums.
  
  

Partnership & Relationship Management

• Build and expand acquiring partnerships to improve market coverage, approval rates, and cost efficiency.
• Lead commercial negotiations and contract discussions with key partners.
• Monitor market trends, competitor offerings, and regulatory developments to identify new opportunities.
  
  

Product & Payments

• Own the acquiring product roadmap and ensure alignment with business and customer needs.
• Drive improvements across merchant onboarding, transaction processing, settlements, reconciliation, reporting, and dispute management.
• Work closely with Product, Technology, Risk, and Compliance to deliver scalable and effective payment solutions.
• Ensure acquiring products and processes comply with applicable regulatory, card scheme, and security requirements.
  
  

Performance & Operational Excellence

• Oversee the performance of acquiring operations and payment flows.
• Define and monitor KPIs covering transaction volumes, approval rates, chargebacks, fraud, settlements, and profitability.
• Identify and implement opportunities to improve performance, efficiency, scalability, and resilience.
  
  

Skills & Experience

• Bachelor’s or Master’s degree in Finance, Business, Economics, or related field;
• 3+ years of experience in acquiring, merchant services, or payments, with at least 2+ years in a leadership role;
• Proven experience managing acquiring partnerships and developing merchant/payment solutions.
• Deep understanding of card schemes, payment processing, acquiring flows, risk, and regulatory requirements.
• Strong commercial and business development skills, with experience negotiating partnerships and contracts.
• Experience with payment product management and delivering payment solutions.
• Strong leadership, stakeholder management, and negotiation skills.
• Analytical mindset and experience using data and BI tools to drive business decisions.
• Strong English communication skills, additional languages are a plus.
  
  

Benefits

• We offer flexible working hours (you can start your day between 7.00 - 10.00 and finish it accordingly).
• After a successful probation period we offer 8 days from home per month and you may use these days in any way that best suits your needs throughout the month.
• In our new office in Vilnius, start your day with a snack and a freshly brewed cup of coffee.
• We care about our employees' health so we provide medical insurance after a successful probation period.
• To support your physical and mental wellness, we partially compensate for sports activities (gyms, pools, clubs, etc.) and therapy sessions.
• We support your career growth and encourage you to consider open internal positions or you can refer a good candidate and get a referral bonus.
• We have smaller celebrations in our office (Company birthday, other memorable days and team building with your team).
  
  

Compensation

Salary range: € 5000 - €6600 gross monthly*

• Final compensation will be determined based on the candidate's qualifications, skills, and previous experience
  
  

Žalgirio g. 92-510, LT-09303, Vilnius, Lithuania

[email protected]