Worldline
Warsaw, Poland
Who We Are Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. Day-to-day Responsibilities
Analyzing incoming disputes from the issuing banks and taking the right decisions in accordance with the rules & regulations of different card schemes (MasterCard, Visa, Diners, Union Pay, JCB)
Informing our merchants of their disputes, requesting appropriate documentation to refute the bank's claim
Editing, preparing, and submitting documentation to the issuing banks in a timely and accurate manner
Advising our customers in case of questions and...