18 customer advisor jobs

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 40M+ trades a day and 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for 1M+ clients worldwide. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters As our Senior Compliance Specialist, you aren't here to simply check boxes or stall progress; you are a strategic engine driving our sustainable growth. Navigating an increasingly demanding, multi-jurisdictional regulatory landscape is one of our highest-stakes challenges, making this position the critical bridge between strict global mandates and real-world business execution. You will turn complex requirements into practical strategies across everything from AML and trading to marketing and customer...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 40M+ trades a day and 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for 1M+ clients worldwide. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters As our Senior Compliance Specialist, you aren't here to simply check boxes or stall progress; you are a strategic engine driving our sustainable growth. Navigating an increasingly demanding, multi-jurisdictional regulatory landscape is one of our highest-stakes challenges, making this position the critical bridge between strict global mandates and real-world business execution. You will turn complex requirements into practical strategies across everything from AML and trading to marketing and customer...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over a million clients globally. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters As a Product Designer, you will design and improve user experiences across web and mobile platforms, with a focus on KYC and Payments. You will work on complex customer journeys such as verification and payment flows, where usability and clarity can directly impact key product metrics. You will translate product requirements into clear, high-quality interfaces, using product data, user feedback, and research to make informed design decisions and improve existing experiences. This is an office-based role in...

Why this role matters The Data & Analytics team plays a pivotal role in the success of our CRM Marketing function and whole Marketing division by providing high-quality experimentation and timely analytical insights as well as data-backed recommendations, maintaining data operations and ensuring data quality. The role is based in our office in Limassol, Cyprus. In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free. What you'll actually do Design and execute A/B tests, set hypotheses, measure experiment results, apply statistical methodologies and provide actionable recommendations to optimise CRM campaigns. Perform data analysis from clients and partners to understand user behavior, identify trends, and uncover opportunities for growth and retention. Work closely with CRM Marketing and other Marketing teams to gather requirements, align on objectives, and define the scope of data tasks. Understand the CRM...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over a million clients globally. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters As a Marketing Automation Specialist within the CRM Marketing department, you are responsible for the execution and maintenance of automated customer journeys that support global trader engagement. Reporting to the Team Leader, you work autonomously within established procedures to set up, test, and deploy multi-channel communications. Your primary goal is to ensure the technical reliability of our lifecycle flows, supporting the retention strategy by delivering personalized messages with high execution standards....

Our mission is to enable everyone to build wealth We reinvent how trading and investing work by creating exceptional products people love. Fostering a culture of excellence and high velocity is the key to our success. Тoday, we serve over 4.5 million clients, with more than €35 billion in assets under management - a testament to the scale and trust we’ve built in just a few years. Your Role As part of our compliance team, you’ll provide expert advice and ensure that we meet and exceed regulatory standards across all current and upcoming products and services. Your role will touch on everything from the complaints management framework, product governance, to managing conduct risks, ensuring the integrity of our operations. What You’ll Do Advise on compliance for all products and services, covering key areas like product governance, assessment of appropriateness, conflict of interest, outsourcing, treating customers fairly, financial promotions, etc. Review and approve...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over a million clients globally. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters Collect, process, and analyze data to generate actionable insights supporting data-driven decision-making across the Client Relationships & Service Division . The role involves identifying trends, uncovering patterns, causal Inference and creating visualizations or reports to communicate findings effectively to stakeholders, driving improvements in operations, strategy, and performance. The role is based in our Limassol office, Cyprus. In case of relocation, we offer full relocation support for you and your...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over a million clients globally. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters We are looking for an experienced Java Data Engineer (Streaming) who will join our Technology Department to be part of a 250+ engineers team who create cutting-edge solutions and constantly raise the bar. This department focuses on developing products in the trading market, creating solutions from the moment of registration of clients to the moment of withdrawal of funds. Our technologies include solutions that support customer journeys (Identity Management, Billing Management), trading interfaces (FIX, REST, WS,...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over a million clients globally. Why this role matters The Payments Operations Specialist at Exness ensures the smooth and secure execution of client payment transactions within the company’s financial ecosystem. The role focuses on monitoring, processing, and troubleshooting client deposits and withdrawals while identifying potential abuse or fraud. Its main goal is to maintain a controlled and trustworthy payments environment that enhances clients’ overall experience with Exness. What you'll actually do Process withdrawals (pendings) – top priority task (at least 50% of work time). Support customer queries through the case management system related to deposits and withdrawals. Identify and resolve issues related to transaction processing by conducting analysis and following...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over a million clients globally. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters We are looking for an experienced Business System Analyst to help translate complex business needs into scalable and effective technical solutions. You will be responsible for defining system requirements, analysing business processes and system behaviour, and ensuring that proposed solutions meet end-user and business needs. You will work closely with Product Managers, Developers, QA Engineers, Solution Architects, Designers, and business stakeholders throughout the full solution delivery lifecycle. The role...

Why this role matters The Data & Analytics team plays a pivotal role in the success of our CRM Marketing function and whole Marketing division by providing high-quality experimentation and timely analytical insights as well as data-backed recommendations, maintaining data operations and ensuring data quality. The role is based in our office in Limassol, Cyprus. In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free. What you'll actually do Design and execute A/B tests, set hypotheses, measure experiment results, apply statistical methodologies and provide actionable recommendations to optimise CRM campaigns. Perform data analysis from clients and partners to understand user behavior, identify trends, and uncover opportunities for growth and retention. Work closely with CRM Marketing and other Marketing teams to gather requirements, align on objectives, and define the scope of data tasks. Understand the CRM...

At Exness, we are not just a leading trading broker - we’ve reimagined what it takes to be a leader. With 40M+ trades a day and 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for 1M+ clients worldwide. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters As a Quality Assurance Engineer , you will be a part of the Trading Data Flow team. The team is responsible for integration and processing of all trading-related data within the company. A chosen candidate will be deeply engaged in the activities and projects of our cross-functional team. About us: our team is international, and we use English as a primary language. We develop data products like a DWH, data integration tools, data streaming tools, and APIs to access our data. We work with other...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over a million clients globally. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters As a Senior Designer within the Marketing Division, you are responsible for translating business goals into impactful visual solutions. Working with a high degree of autonomy, you create user-focused, brand-aligned, and high-quality design experiences while ensuring consistency, scalability, and excellence across all design initiatives, customer touchpoints, and business needs. ? Own the end-to-end website design lifecycle, from research and discovery through launch, optimization, and continuous improvement. The...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 40M+ trades a day and 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for 1M+ clients worldwide. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters As a Marketing Automation Specialist within the CRM Marketing department, you are responsible for the execution and maintenance of automated customer journeys that support global trader engagement. Reporting to the Team Leader, you work autonomously within established procedures to set up, test, and deploy multi-channel communications. Your primary goal is to ensure the technical reliability of our lifecycle flows, supporting the retention strategy by delivering personalized messages with high execution...

Our mission is to enable everyone to build wealth We reinvent how trading and investing work by creating exceptional products people love. Fostering a culture of excellence and high velocity is the key to our success. Тoday, we serve over 4.5 million clients, with more than €35 billion in assets under management—a testament to the scale and trust we’ve built in just a few years. Your Role As part of our compliance team, you’ll provide expert advice and ensure that we meet and exceed regulatory standards across all current and upcoming products and services. Your role will touch on everything from the complaints management framework, product governance, to managing conduct risks, ensuring the integrity of our operations. What You’ll Do Advise on compliance for all products and services, covering key areas like product governance, assessment of appropriateness, conflict of interest, outsourcing, treating customers fairly, financial promotions, etc. Review and approve...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 40M+ trades a day and 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for 1M+ clients worldwide. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters Collect, process, and analyze data to generate actionable insights supporting data-driven decision-making across the Client Relationships & Service Division . The role involves identifying trends, uncovering patterns, causal Inference and creating visualizations or reports to communicate findings effectively to stakeholders, driving improvements in operations, strategy, and performance. The role is based in our Limassol office, Cyprus. In case of relocation, we offer full relocation support for...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 40M+ trades a day and 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for 1M+ clients worldwide. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters The purpose of the role is to ensure a secure and controlled environment by monitoring clients trading behaviors and identifying any high-risk customers. What you'll actually do Execute continuous surveillance of trading activities to identify irregular patterns, abnormal behaviors, and high-risk indicators. Process different types of alerts to maintain a secure and controlled trading ecosystem. Implement preventive measures to control abusive strategies. Evaluation of reported suspicious cases...