12 Client Service Manager jobs

As an Account Manager , you’ll be the key point of contact for merchants—ensuring a smooth onboarding experience, addressing their needs, and unlocking opportunities for growth through cross-selling and upselling. You’ll collaborate closely with global teams and use strong communication skills to deliver value at every step. If you're proactive, organized, and driven by results, this role is for you. What You Will Need To Do Work closely with merchants, ensuring a positive onboarding experience, and ensuring they receive the best pricing and payment options suited to their needs. Build and maintain strong relationships with merchants, providing a consultative approach to ensure their needs are met. Learn and understand our entire product offering. Enabling you to cross-sell and upsell these new products to your merchants. Answer any queries our merchants may have regarding our products. Collaborate with internal teams, including Marketing, Sales, Integration, and others,...

The PT XTB Team keeps growing! Do you enjoy building strong client relationships, understanding their needs and helping them get the most from financial products and investment platforms? At the XTB Portugal Sales Department , we work every day to deliver an excellent client experience. We support new and existing clients throughout their journey, providing clear and transparent information, helping them use our platforms effectively and building long-term relationships based on trust. Since we began operating in Portugal in 2010, we have formed part of the XTB Group , a global fintech company with more than 20 years of experience, over 1,700 employees across more than 15 countries and more than 2.5 million clients worldwide. The Sales Department works closely with Research, Marketing and Customer Support. This collaboration gives us a comprehensive view of the business and enables us to provide a consistent, high-quality service while contributing to XTB’s continued growth...

Want to join Azqore, named "Best Technology Outsourcing Solution" 2025 ( Wealth Briefing Awards ) ? A subsidiary of Indosuez Wealth Management, the wealth management arm of the Crédit Agricole Group, Azqore is an international company specializing in Information Systems outsourcing and Banking Operations Processing for private banking players. We provide our customers with an Integrated Information System (S2i), and a full range of digital banking products and services. We also handle our customers' back-office operations from three hubs, in Switzerland, Singapore and Portugal. By 2020, Azqore will have 200 billion (CHF) in assets under management, represented by some thirty banks. Our Banking Operations department stands out for the excellence of its unique tailor-made service, recognized by customers and the market alike. Nearly 200 employees work closely together in Lausanne, Singapore and Lisbon to handle the banking operations of demanding customers. ? The team You will...

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted...

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted...

About Us INFINOX is a global online CFD brokerage offering clients the opportunity to trade financial markets using industry leading technology and premium client service. With a presence in over 15 countries and multiple regulatory jurisdictions, we are an award-winning firm driven by our culture of Integrity, Ambition, Inspiration, and Excellence. We thrive in an evolving and challenging environment while ensuring our clients remain at the core of our business. Role Overview We are seeking an experienced and self-driven HR Specialist with a minimum of 4-5 years of HR experience in Portugal and a proven track record across all HR functions. The ideal candidate comes from a global MNC background, is well-versed in Portugal labour law, with knowledge of UK labour law being advantageous, and is comfortable operating in a fast-paced environment with minimal supervision. Would also be able to manage other locations as and when required. This is a role for someone who is...

Who We Are At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide. Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like. Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays. About The Team This role is within our Anti Financial Crime function that is part of our created operations unit with approximately one hundred employees across Europe. The KYC Consumer team is dedicated towards maintaining regulatory compliance and preventing...

About Us Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth, expanding our services and global presence. With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions. Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. Role Overview You will drive growth by promoting Planet's solutions to retailers across Europe. You'll leverage our advanced digital TAX FREE system to offer seamless, high-value experiences tailored to clients. This role is central to...

Want to join Azqore, named "Best Technology Outsourcing Solution" 2025 (Wealth Briefing Awards) ? A subsidiary of Indosuez Wealth Management , the wealth management arm of the Crédit Agricole Group , Azqore is an international company specializing in Information Systems outsourcing and Banking Operations Processing for private banking players . We provide our customers with an Integrated Information System (S2i), and a full range of digital banking products and services . We also handle our customers' back office operations from three hubs, in Switzerland, Singapore and Portugal . By 2020, Azqore will have 200 billion (CHF) in assets under management, represented by some thirty banks. Our Banking Operations department stands out for the excellence of its unique tailor-made service, recognized by customers and the market alike. Nearly 200 employees work closely together in Lausanne, Singapore and Lisbon to handle the banking operations of demanding customers....

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been...

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role Our Sales team powers customer growth around the world. From prospecting to...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. Senior Data Engineer - Platform Porto Office - Hybrid: 4 days in the office, 1 day working from home Join Our Data Team at Ebury Porto Office. Ebury's strategic growth plan would not be possible without our Data team and we are seeking a Senior Data Engineer to join our Data Platform team! Our mission is to develop maintain and improve Ebury's Data Platform with a focus on building scalable, robust, and innovative frameworks. As a Senior Data Platform Engineer, you will work closely with the rest of the...