Account Manager

As an Account Manager, you’ll be the key point of contact for merchants—ensuring a smooth onboarding experience, addressing their needs, and unlocking opportunities for growth through cross-selling and upselling. You’ll collaborate closely with global teams and use strong communication skills to deliver value at every step. If you're proactive, organized, and driven by results, this role is for you.

What You Will Need To Do

• Work closely with merchants, ensuring a positive onboarding experience, and ensuring they receive the best pricing and payment options suited to their needs.
• Build and maintain strong relationships with merchants, providing a consultative approach to ensure their needs are met.
• Learn and understand our entire product offering. Enabling you to cross-sell and upsell these new products to your merchants.
• Answer any queries our merchants may have regarding our products.
• Collaborate with internal teams, including Marketing, Sales, Integration, and others, to ensure the merchant is fully informed at all times.
• Culturally, we are collaborative with our colleagues globally. In order to do so, you will need to have strong English written and verbal communication skills.
• Be a sales and results-driven individual who is organized, proactive, and positive in their approach.

What You'll Need To Have

• Bachelor’s degree in Business, Communications, or a related field.
• At least 1 year of B2B experience in account management or client-facing roles, preferably in payments, fintech, SaaS, or digital services.
• A positive, organized, and client-focused team player who thrives in a fast-paced, high-growth environment.
• Strong written and verbal communication skills in English (C1 level or higher).

Why Join FasterPay?

If you are eager to take your career to the next level in the payment industry, this is the opportunity for you. We offer:

• Competitive compensation depending on experience and skills.
• Individual career path and growth opportunities.
• Work with an international team and gain in-depth knowledge about payments in different markets.
• Exposure to the fintech and gaming industries.
• Paid vacation.
• Office-based role in Lisbon Portugal— surrounded by like-minded innovators.
• Hybrid in Lisbon

This role is the ideal opportunity for someone looking for new challenges that would allow them to make a noticeable, positive impact in the company while learning and adapting to our fast-paced scale-up environment.

As part of our growing team in Lisbon, you will have a lot of opportunities to develop your career further with us. With future expansion plans, now is a great time to join us on our journey to change the way we pay.

Notes: Kindly provide an English version of your CV, and only shortlisted candidates will be contacted.