3 Customer Success Manager jobs

As our new Business Development Manager - Cloud , you will be responsible for driving business growth by building strategic client relationships, identifying new opportunities, and ensuring customer success through tailored cloud and managed service solutions. You will lead the end-to-end delivery of services and projects, coordinating internal teams, vendors, and technology partners to ensure high-quality, efficient, and profitable outcomes. In addition, you will contribute to the company's technology and business strategy, overseeing operational performance, financial results, and long-term customer and partner development.    Key Responsibilities   Client Management:  Build and maintain strategic relationships with key clients, acting as a trusted advisor, managing governance processes and escalations, and driving customer satisfaction, retention, and business growth  Vendor Management:...

As our new Regional Operations Specialist , you will support SoftwareOne's local Procurement and Sales teams by securing publisher quotations, maintaining accurate ERP data, and ensuring timely processing in line with agreed SLAs. Acting as a key link between SoftwareOne's subsidiaries and a global network of publishers and suppliers, you will help drive efficiency, accuracy, speed, and cost savings across the procurement process. Working closely with the Procurement Team Leader, Global Service Owner, and international stakeholders, you will contribute to a seamless customer experience and support business growth. As part of one of the fastest-growing teams in the Global Service Delivery Center, you will help strengthen the operational backbone of SoftwareOne's Software Portfolio Management strategy.    Key Responsibilities   Source, organize, and manage quotations from publishers and suppliers, ensuring timely and accurate support for procurement...

In this role, you will work hands-on within our highly customized Microsoft Dynamics 365 Sales & Customer Service environment, translating business requirements into technical solutions and contributing to the ongoing evolution of our enterprise CRM platform. Our system supports thousands of global users and goes far beyond standard CRM implementations, requiring deep understanding of Dataverse, plugins, integrations, and platform architecture.   Key Responsibilities:   Provide internal IT support via Jira, email, and direct messaging. Troubleshoot Microsoft 365, Windows, email, Wi-Fi, endpoint, and basic network-related issues. Support Microsoft 365, Adobe applications, and other commonly used business software, as well as internal tools. Prepare, configure, and onboard end-user devices, including Windows imaging and software installation. Perform hands-on IT support for local office users and assist with general hardware and software...